6/10
See my other review because Hotels.com is a mess. I stayed for one reservation for several nights and changed rooms three times, and now you’re asking me for three reviews. Ha ha, pretty funny. No desk for check-in or any help even when there was "surprise" construction that rocked the whole building for a week. The staff just disappeared. My daughter had surgery, and thank goodness for one good guy staff member who got us to a room away from all the racket. But your/their main number people called and told me I had to move. I told them no and to go figure it out.
Mary
Viaje de 1 noche en familia