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Aruma Suites

3.5 star property
City-center hotel, steps from Quinta Avenida

Choose dates to view prices

In the heart of Playa del Carmen, Aruma Hotel offers a tranquil retreat with its inviting terrace and refreshing swimming pool. Connect to WiFi and take advantage of helpful services like tour assistance, luggage storage, and a front-desk safe.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free breakfast
  • Free WiFi
  • Air conditioning
  • Non-smoking

Main amenities (5)

  • Daily housekeeping
  • Terrace
  • Air conditioning
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
The current price is $29
$39 total
includes taxes & fees
May 18 - May 19

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Desk, laptop workspace, blackout drapes, free WiFi

Standard Double Room, 2 Double Beds

7.4 out of 10
Good
(3 reviews)
  • 6 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, laptop workspace, blackout drapes, free WiFi

Standard Room, 1 King Bed

  • 6 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Av 10 No. 2 entre 10 y 10 Bis, Col Centro, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 1 min walk - 0.1 km
  • Playa del Carmen Main Beach - 3 min walk - 0.3 km
  • Central Square - 3 min walk - 0.3 km
  • Nuestra Senora del Carmen Catholic Church - 3 min walk - 0.3 km
  • Mamitas Beach - 14 min walk - 1.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive
  • Cozumel Intl. Airport (CZM) - 12.2 miles/19.7 km

Restaurants

  • ‪El Árbol de la Diez - ‬1 min walk
  • ‪Ilios restaurant - ‬1 min walk
  • ‪La Chancla - ‬1 min walk
  • ‪La Cochi-loka - ‬1 min walk
  • ‪Bovino's - ‬1 min walk

About this property

Aruma Suites

Aruma Suites offers a great location, putting you within just a 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Free perks include WiFi and continental breakfast daily between 7:30 AM and 11:30 AM. Also, Mamitas Beach and Playacar Beach are within a 15-minute walk.

At a glance

DONE

Hotel size

    • 23 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 6:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • There is no front desk at this property
    • The check-in location differs from the property location; go to: [10 Av Norte 215, Playa del Carmen, (Hotel Hacienda María Bonita)]
    • The host will greet guests on arrival
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Free continental breakfast each morning 7:30 AM–11:30 AM

Traveling with children

  • Children stay free (see details)

Services

  • Tour/ticket assistance
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2002
  • Terrace

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • Access via exterior corridors

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge of MXN 200

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard

Cashless transactions are available.

Also known as

Maya Playa del Carmen

Sasha Hotel Playa del Carmen

Sasha Playa del Carmen

Sasha Hotel Riviera Maya/Playa Del Carmen, Mexico

Aruma Hotel Hotel

Aruma Hotel Playa del Carmen

Aruma Hotel Hotel Playa del Carmen

Frequently asked questions

Does Aruma Suites offer free cancellation for a full refund?

Yes, Aruma Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Aruma Suites?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Aruma Suites?

Sorry, there's no onsite parking at Aruma Suites.

What are the check-in and check-out times at Aruma Suites?

Check-in start time: 3 PM; Check-in end time: 6:00 PM. Check-out time is noon. Late check-out is available for a charge of MXN 200.

Is there an onsite casino at Aruma Suites?

No, this hotel doesn't have a casino, but Riviera Gran Casino (2-min walk) is nearby.

What's the area around Aruma Suites like?

Aruma Suites is in Downtown Playa del Carmen, a short 5-minute walk from Playa del Carmen Main Beach and 10 minutes' walk from Mamitas Beach.

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Reviews

Aruma Suites Reviews

7.6

Good

8.0

Cleanliness

8.2

Location

8.0

Staff & service

7.4

Property conditions & facilities

Popular mentions

Room
Location
Service staff
Bathroom

Reviews

Verified

8/10 Very good

The place was in a good location. Lack toiletries, breakfast was in another jitellocations
Alicia, 1-night trip
Verified

2/10 Poor

Best location but not m reely nice place
Liran, 1-night trip
Verified

8/10 Very good

This is an overall nice hotel in a convenient location. Basic rooms, you have to give a deposit for blankets. Only 1 block from the beach and directly across from Coco Bongo. People are loud ALL NIGHT out on the street. I just put on white noise to sleep. Staff was very nice and they had private security at night
Dharma, 4-night trip
Verified

6/10 Good

No hot water in the shower and you need to flush the toilet bowl multiple times. But the staff are friendly
James Al, 5-night trip
Verified

8/10 Very good

I liked the localization, I didnt enjoy the beach club. I liked the pool, I didnt like the TV was blocked. I liked the food in another hotel, I dint like that it was mandatory to pay for it. I liked the room but the hotel needs general maintenance. Thank you.
Alejandro, 2-night trip
Verified

10/10 Exceptional

Todo excelente
Milagro de Jesús, 1-night trip
Verified

6/10 Good

Bueni
Manuel, 4-night trip
Verified

10/10 Exceptional

Agradable
Samantha, 1-night trip
Verified

2/10 Poor

It was the most horrible place I have been.
Johanna, 3-night trip
Verified

2/10 Poor

Pics are BS
Joe, 3-night trip
Verified

10/10 Exceptional

Ok
Yampier, 1-night trip
Verified

2/10 Poor

no staff at the property and widow was not locked. I feel dangerous. do not stay this property. this building need to be reorganization.
Inja, 1-night trip
Verified

4/10 Fair

The code to the door lock malfunctioned multiple times. They didn’t have extra towels to supply when needed. If you just a place to sleep close to 5th street and the beach this is good for that.
Jordan, 7-night trip
Verified

2/10 Poor

Arriving at the check-in of this hotel I could feel a strong stench of sewage from the lobby inside. Much worse, there is no elevator, and therefore the lobby is very dirty. Thinking times before booking will make your vacation a nightmare.
Mercedes, 7-night trip
Verified

6/10 Good

Great staff! Clean rooms but there was a lot of mold on the property, but not in the room. The sliding glass door to the balcony didn’t lock and it was a shared balcony! My friends room had no blanket.
Kathryn, 1-night trip
Verified

2/10 Poor

It was not like the pictures. The bathroom made noise all night long. It was not a good experience.
Maria, 3-night trip
Verified

6/10 Good

Very loud music until about 4:30 a.m. I mean VERY loud and I was on the 3rd floor. If you can look (or hear) past that its ok.
Eugene, 1-night trip
Verified

2/10 Poor

The staff tried to be helpful after asking a few times to be moved. The smell in the first two rooms they put us in was so horrible I slept on the balcony the first night cause the smell was nauseating that was coming from the sewer pipe in the bathroom. Very noisy in the front. They put us in a room in the back and ithe smell wasn't as bad and it was quieter. Breakfast was good and served buffet style.
Owen, 2-night trip
Verified

4/10 Fair

Disappointing

Terrible smell in room. Very noisy. Much of the room is either falling apart or in need of an update. Very disappointing
1-night trip
Verified

6/10 Good

Pros: generally nice, great location, friendly staff, rooftop is great Cons: they hit me with a mandatory fee in person for breakfast and beach club entry. They didn't have change. Low water pressure in the bathroom. No one came to clean my room while I was there.
Verified

6/10 Good

O banheiro fedia muito, precisava deixar a porta sempre fechada para não contaminar o quarto, alem disso, não tinha lugar para pendurar a toalha no banheiro e nem porta shampoo no box. Também tem uma iluminação bem ruim.
Viviane, 5-night trip
Verified

10/10 Exceptional

Solo fue para ir a dormir pero el hotel estába muy bien en relación precio calidad en pleno centro a unos pasos de la 5 avenida pero sin tanto ruido.l9 volvería a elegir.
Carlos, 1-night trip
Verified

8/10 Very good

La ubicación excellente el servicio por parte del staff también, había mucho ruido por las construcciones y tuvimos que despertar muy temprano a causa de eso, nos tocó un día muy frío y no había cobijas más que una sábana, pasamos frío pero fuera de eso si lo recomiendo
karla, 1-night trip
Verified

2/10 Poor

No había estacionamiento por lo tanto no me hospede en ese hotel
jesus emmanuel, 2-night trip
Verified

2/10 Poor

Non è un hotel è una camera
Giannandrea, 2-night trip