This hotel desperately needs a remodel. I didn't want to take off my shoes the carpets were so gross. Everything falling apart: wallpaper peeling, moldy water spots in ceiling, carpet coming up, lampshades literally peeling apart, stains on everything...including gross white stains on the couch/chair in the rooms. It is as though they have just given up. I could barely sleep in the bed. The key cards are ridiculous, they never work...even when they reset them you get to your room on the 10th floor and they don't work and this is literally 80% of the time. The sky bar is anything but the happening hot spot they make it out to be, it feels more like an abandoned afterthought of a space. When you are sitting in your hotel room the TV is playing video of the Swiss-belhotel family vacationing in their opulent resorts and living a lavish lifestyle talking about the quality of their brand. HA! They should seel this one to keep their "Brand" in check. Sadly...i don't think there are many better options in Ambon...but i recommend trying to find one. The staff was very kind and did try to help...but i think the whole of Indonesia is very kind. Some of the most friendly and incredible humans i have met in my travels.