The City Royal Resort Hotel

Categoría de la propiedad: 3
hotel en Kampala con 2 restaurantes y piscina al aire libre

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Si visitas Kampala, The City Royal Resort Hotel es una excelente opción para tu estadía. Los huéspedes pueden refrescarse en la piscina al aire libre. Además, les recomendamos ir a Pool, uno de los 2 restaurantes, que ofrece cocina local e internacional y abre sus puertas para el desayuno, el almuerzo y la cena. También hay un bar junto a la piscina, una piscina infantil y una terraza.

Opiniones

7,0 de 10
Buena

Servicios principales

  • Piscina
  • Traslado del/al aeropuerto
  • Estacionamiento gratis
  • Wifi gratuito
  • Restaurantes
  • Aire acondicionado

Opciones de habitación

Ver todas las fotos de Habitación Deluxe

Una habitación de hotel con una cama grande, un escritorio, una silla y un televisor.

Habitación Deluxe

  • 1 habitación
  • Capacidad para 1
  • 1 cama doble
  • Internet por cable gratis

Ver todas las fotos de Habitación ejecutiva

Una habitación de hotel con una cama grande, un escritorio, una silla, una mesita y un televisor.

Habitación ejecutiva

  • 1 habitación
  • Capacidad para 1
  • 1 cama King size
  • Internet por cable gratis

Ver todas las fotos de Suite estándar

Una habitación de hotel con cama, mesita de noche, armario y un pasillo que conduce a una sala de estar.

Suite estándar

  • 1 habitación
  • Capacidad para 1
  • 1 cama King size
  • Internet por cable gratis

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  • Estacionamiento gratis
  • Wifi gratuito
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Información de la zona

Mapa
Plot 8- 10 Kataza Close 1, Bugolobi, P.O. Box 70214, Kampala, 37597

Puntos de interés

  • Parlamento de la República de Uganda - 4 min en auto - 4.1 km
  • Mezquita de Kibuli - 5 min en auto - 4.1 km
  • Campo de golf de Uganda - 5 min en auto - 4.8 km
  • Hospital St. Francis Nsambya - 6 min en auto - 5.6 km
  • Universidad de Makerere - 6 min en auto - 6.3 km

Opciones de transporte

  • A. Internacional de Entebbe (EBB) a 76 minutos en auto
  • Traslado desde/hacia el aeropuerto

Restaurantes

  • ‪La Vile Wines & Spirits - ‬3 min a pie
  • ‪Krug - ‬10 min a pie
  • ‪Pizza Hut - ‬3 min a pie
  • ‪Italian Pizerria - ‬3 min a pie
  • ‪Uncle’s Choma - ‬6 min a pie

Acerca de esta propiedad

The City Royal Resort Hotel

  • Si visitas Kampala, The City Royal Resort Hotel es una excelente opción para tu estadía. Los huéspedes pueden refrescarse en la piscina al aire libre. Además, les recomendamos ir a Pool, uno de los 2 restaurantes, que ofrece cocina local e internacional y abre sus puertas para el desayuno, el almuerzo y la cena. También hay un bar junto a la piscina, una piscina infantil y una terraza.

Datos generales

Tamaño del hotel

    • 40 habitaciones
    • Cuenta con 4 pisos

Check-in/check-out

    • Hora de inicio del check-in: 12:00
    • Check-out: 11:00

Instrucciones especiales para el check-in

    • Esta propiedad cuenta con servicios de traslado desde el aeropuerto que pueden incluir cargos adicionales. Los huéspedes deberán proporcionar a la propiedad los datos de su llegada antes de emprender el viaje utilizando la información de contacto que figura en la confirmación de la reservación.
    • El personal de recepción recibirá a los huéspedes cuando lleguen a la propiedad.
    • La información proporcionada por la propiedad podría estar traducida con herramientas de traducción automática.

Requisitos para hacer el check-in

    • Es obligatorio dejar un depósito en efectivo, con tarjeta de débito o con tarjeta de crédito para cubrir gastos imprevistos
    • Es posible que se solicite una identificación oficial válida

Niños

    • Es posible que los niños no tengan acceso al desayuno gratis

Mascotas

    • No se aceptan mascotas

Internet

    • Acceso a internet por wifi y por cable gratis en las zonas comunes
    • Acceso a internet por wifi y por cable gratis en las habitaciones

Estacionamiento

    • Estacionamiento sin valet parking gratuito en la propiedad
    • Estacionamiento para casas rodantes, autobuses y camiones en la propiedad (con cargo)
    • Estacionamiento con acceso para sillas de ruedas en las instalaciones
    • Estacionamiento en la propiedad con espacios limitados

Traslados

    • Servicio de traslado desde/hacia el aeropuerto a pedido disponible las 24 horas*

Más información

    • Propiedad para no fumadores

Opiniones

Opiniones de The City Royal Resort Hotel

7,0

Bueno

7,6

Limpieza

6,2

Ubicación

7,6

Personal y atención

6,6

Estado de la propiedad e instalaciones

Opiniones

Opinión verificada

4/10 Regular

Average hotel in need of renewal

The hotel is average in general, but it seriously needs some maintenance and updating to a more current look. Rooms are large and has all the usual. Strange though that there are no insect screens on the windows and there is hardly any place to work in the room. The service is good and friendly. The food in the restaurant is barely edible and I would definately give this a miss.
Opinión verificada

8/10 Muy buena

Not as good as it use to be but Im not readytostop

The Wifi sucks, the connection drops you constantly and the speed is very very slow, to the point that i stopped using it and went to my cell phone. It use to be faster, I been staying here off and on for three years. The wifi use to be good. I complained to the front desk about the wife but they did nothing. The large safe is good. The taxes here at this hotel are some of the most expensive in Kampala. more that some five star hotels. This hotel does have a breakfast, I have no idea why that isn't stated on hotels.com The swimming pool is private, unless they are having a wedding. But it does need to be kept cleaner, it shows signs of high levels of bacteria. Hotel bus boys are the best. Room service was good except slow. Menu is limited.
Opinión verificada

10/10 Excepcional

Good value for the money.

Stayed on the fourth floor, no elevator. Breakfast was buffet, limited choices. Staff was very helpful. Door lock had to be repaired and safe lock had to be opened up and sink would not drain, but they fixed all these things soon after I complained. The safe is large enough for my laptop and the swimming pool was quiet, a few children from the hood was in it and the water a little murky but overall I think this hotel is underrated. I will return..
Opinión verificada

10/10 Excepcional

Great place on the outskirts of Kampala.

A great location on the edge of the big city of Kamapala. There was lots of shopping at the mall across from the hotel, and the room was comfortable, quiet, and clean.
Opinión verificada

2/10 Mala

Never going there again!

I regret staying at this hotel. The reservation manager and the hotel manager made me sit at the reception for two hours just because they had not received a confirmation email from hotels.com about my booking. I had paid in full by my credit card online and despite of me showing them the payment confirmation I had with me, they didn't believe me. I kept requesting them to at least check me in and if in case they don't receive a confirmation, I can always get in touch with hotels.com and address the issue. But they didn't check me in until they got a confirmation from hotels.com. The staff is rude and lack empathy.
Opinión verificada

8/10 Muy buena

Not perfect but I intend on staying here again

Was there two nights. Large room. Clean. Had shampoo, soap, no water in the fridge, no microwave, had a safe large enough for most laptops. Bed was kind size but hard, large bath tube, I had the executive suite. There is a swimming pool that is a little small and a little cloudy with bacteria but I did not get sick from it. The breakfast is ok, nothing great but it will get your through the day. No hidden expenses, no credit card required to be kept on file but they did copy my passport. Service was excellent.
Opinión verificada

6/10 Buena

Shame about the WIFI

Nice comfortable hotel hidden up a dirt track 15 minutes by Boda from the centre. Great pool. Good food. Some staff really helpful and kind. Others sleepy and uncaring. WIFI just did not work. If it did, I would probably go back.
Opinión verificada

8/10 Muy buena

Great service

Will go their anytime again.
Opinión verificada

4/10 Regular

Should be ranked as a 2 star hotel.
Opinión verificada

8/10 Muy buena

Great Value for Money. Very kind staff

I stayed at City Royal Resort Hotel for two nights in March. It is closer to a budget hotel than a luxury chain. But if your expectations are right, you should be very pleasantly surprised. The hotel is outside of the central district, but it is right across the street from a brand new, and upscale shopping mall that also has a Nakumatt, which can be useful if you need small things. The mall also has a bar and several restaurant - of which the Indian restaurant was particularly good, even if it was set in a food court-like situation. The rooms were a bit ill constructed, as has been my typical experience in Africa. Water pressure is light and there was no shower curtain in my room. But given the rates they charge, I was generally pleased. The room was mosquito free. To top it off, I stayed with City Royal over my birthday (and very far from home and family), and the staff very unexpectedly brought me a cake and sang me happy birthday! There was no way to eat it all on my room so I brought it down to reception and it was gratefully received.
Opinión verificada

8/10 Muy buena

For the money its a good deal

I am a USA physician, I am a platinum member of Delta Airlines. I fly a lot and all over the world. I stay at a lot of hotels monthly. Compared to USA hotels, this hotel, like most Uganda hotels are substandard but compared to other hotels in Uganda this one is about the average. Average, meaning, the hotel needs fixing up, things dont work that should work, etc.. If you choose to stay here then know that there is no gym, there is no microwave, there is a fridge, the internet works good and is reliable, there is a complimentary small buffet breakfast, the swimming pool is ok but is open to the public, I stayed on the side opposite the pool because they do have parties by the pool that is noisy at night. The beds are hard, almost as hard at the floor. Room service is slow and the food is average. Also, this hotel is used by the locals mostly, if you are white like I am you will be one of only a few there, not many whites stay here, I also add that, although I got a lot of staring at me no one was rude to me concerning my color or race. I paid $150 per day for the best room, I thought it was worth the money. I would stay here again. I fact I have stayed here four times now. However, I don't think I will stay here anymore because I want a gym and a softer bed
Opinión verificada

2/10 Mala

Scabies

Hard beds. Lukewarm staff. DIRTY mosquito nets and blankets. Pretty sure this place is where I picked up scabies. Beware!
Opinión verificada

6/10 Buena

Vorhänge und Gardinen sind schlecht befestigt.

Die 9 Nächte waren zufriedenstellend. Der Service war gut. Das Frühstück ebenfalls. Der Teppich müsste mal ausgetauscht werden wegen der vielen Schmutzflecken. Der Preis steht nicht im Verhältnis zur Qualität des Zimmers.
Opinión verificada

6/10 Buena

Good location, good food

Great location as it was close to the centre of the city yet far enought that it wasn't noisy around the place. Wish the pool was cleaner. Great Italian place within 5 minutes of the place.
Opinión verificada

8/10 Muy buena

Better than I expected.

The patron review was just above a 3 so I wasn't expecting a good hotel but to my surprise it was one of the best hotels I been to in all Africa. The pool was nice, the room service was nice, the room was very large and reasonable priced. No mosquitos in the room. Two drawbacks were, they didn't have a key for my room so I had to wait while they made me one and that took a whole day, also, there is no elevator so you have to do stairs and that is no fun if you are on the top floor. I would and probably will stay here again soon. PS. the breakfast was a buffet and it was ok, not great but not bad. There was a safe in the room.
Opinión verificada

6/10 Buena

Not worth the $$

Very nice staff, but this hotel is not at all worth what I paid for it, compared to other past hotel stays in Kampala. While my room was spacious and sunny, the carpets were incredibly dirty, the bathroom had no hot water, poor lighting, and a bunch of little black moths living in the shower. Would definitely not go back.
Opinión verificada

6/10 Buena

Incredibly nice staff, lackluster facilities.

I hate to leave a negative review because the staff were all so amazingly sweet, but this hotel really wasn't worth what I paid for it. The room was spacious and pretty, with a nice view of the pool, but the internet was practically unusable, the carpet was VERY dirty, I couldn't get hot water for more than the first 30 seconds of each shower (and the shower itself was filled with these tiny black moths, ick). I've stayed in plenty of other budget hotels in Kampala that were, in most respects, much nicer. I will say that when I arrived and needed to go out and get a new battery + sim card for my phone, one of the employees very sweetly insisted on walking with me to the relevant stores and making sure everything was fairly priced. Also conveniently located next to large mall with a good cafe (Brood) and grocery store (Nakumatt). Otherwise, though, not much to recommend.
Opinión verificada

8/10 Muy buena

Hotellet låg för långt från stan, annars ett bra och trevligt hotell.
Opinión verificada

6/10 Buena

Frendly service......

A fair hotel at a good price....... locally, but some may consider it expensive. Breakfast poor at best. Restaurant OK.
Opinión verificada

8/10 Muy buena

Bien aimé la fermeté de la literie...

Satisfait de mon séjour , et du petit déjeuner copieux agréablement servi par des hôtes respectueux et prévenants...
Opinión verificada

10/10 Excepcional

No complaints at all. Great service. Would return to that same hotel
Opinión verificada

6/10 Buena

Good value, not the best location

Not a bad hotel although the carpets could do with a clean, Not the best area and not brilliant for the city centre. MUCH cheaper than city centre hotels though...
Opinión verificada

8/10 Muy buena

Без излишеств

Нормальный отель для транзита, больше одной ночи едва ли стоит останавливаться. Завтрак был готов рано утром, как мы и просили (обычная угандийская еда). Горячей воды приходится ждать минут 10, но идет без перебоев. От центра далековато, но можно без проблем доехать на такси.
Opinión verificada

6/10 Buena

Greit nok i Kampala

Ikke noe luksushotell, men greit nok. Litt utenfor selve bykjernen. Litt restauranter og butikker i nærheten ,ellers trenger man taxi når man skal noe sted, men det ordner resepsjonen greit. Rommet var rent og i orden.
Opinión verificada

6/10 Buena

Okay Hotel to Stay

Staff was nice. Food is good. Beds were hard. You can feel the springs in them. I could not sleep well. They just need to provide some type of bed padding. Complimentary water was not provided every day like it was suppose to be. Location is good.