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Hotel Carlton Mayfair

Riverfront hotel within easy reach of Merkur Spiel-Arena

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Near Merkur Spiel-Arena, Hotel Carlton Mayfair offers a vibrant retreat with a playground, dry cleaning/laundry services, and in-room WiFi. Enjoy the convenience of concierge services, tour/ticket assistance, luggage storage and coffee/tea in the lobby.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Free WiFi
  • Laundry facilities
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Terrace
  • Coffee/tea in a common area
  • ATM/banking services
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance

Feel at home (6)

  • Children stay free
  • Playground on site
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
The current price is $103
$117 total
includes taxes & fees
Jun 14 - Jun 15

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room

Double Room | Individually furnished, desk, soundproofing, iron/ironing board

Double Room

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Single Room

Individually furnished, desk, soundproofing, iron/ironing board

Single Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Triple Room

Individually furnished, desk, soundproofing, iron/ironing board

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

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The price is $97
$110 total
includes taxes & fees
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About the neighborhood

Map
Stockumer Kirchstrasse 3, Düsseldorf, NW, 40474

What's nearby

  • Messe Düsseldorf - 6 min walk - 0.5 km
  • Aquazoo-Löbbecke-Museum - 7 min walk - 0.7 km
  • Nordpark Japanese Garden - 10 min walk - 0.9 km
  • Congress Centre Duesseldorf - 10 min walk - 0.9 km
  • Merkur Spiel-Arena - 4 min drive - 1.7 km

Getting around

  • Düsseldorf Intl. Airport (DUS) - 12 min drive
  • Düsseldorf (MGL-Düsseldorf - Mönchengladbach) - 21 min drive
  • Cologne - Bonn Airport (CGN) - 39 min drive
  • Hubert-Hermes-Straße Düsseldorf Station - 7 min drive
  • Gothaer Straße Ratingen Bus Stop - 7 min drive
  • Wanheimer Straße Bus Stop - 7 min drive
  • Messe Ost-Stockumer Kirchstrasse U-Bahn - 1 min walk
  • Nordpark-AquaZoo U-Bahn - 5 min walk
  • Freiligrathplatz U-Bahn - 9 min walk

Restaurants

  • ‪VIP Lounge - ‬4 min drive
  • ‪Schnellenburg - ‬15 min walk
  • ‪Goldsheim Coffee - ‬17 min walk
  • ‪Café Kastanie - ‬1 min walk
  • ‪The ASH Düsseldorf - ‬2 min drive

About this property

Hotel Carlton Mayfair

When you stay at Hotel Carlton Mayfair, you'll be just a 5-minute drive from Messe Düsseldorf and Merkur Spiel-Arena. Free WiFi is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails. Also, Rhine Promenade and Konigsallee are within a short drive. The property is just a short walk to public transportation: Messe Ost-Stockumer Kirchstrasse U-Bahn is steps away and Nordpark-AquaZoo U-Bahn is 5 minutes.

At a glance

DONE

Hotel size

    • 10 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 8:00 PM
    • Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
    • Free offsite parking nearby
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–9:00 AM
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)
  • Playground

What to do

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • ATM/banking
  • Terrace

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Heating
  • Ceiling fan
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 12 per person

Children & extra beds

  • Cribs/infant beds are available for EUR 8.0 per day
  • Rollaway beds are available for EUR 25.0 per day

Policies

Noise-free guestrooms cannot be guaranteed.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Also known as

Carlton Mayfair Duesseldorf

Hotel Carlton Mayfair

Hotel Carlton Mayfair Duesseldorf

Hotel Carlton Mayfair Hotel

Hotel Carlton Mayfair Düsseldorf

Hotel Carlton Mayfair Hotel Düsseldorf

Frequently asked questions

Does Hotel Carlton Mayfair offer free cancellation for a full refund?

Yes, Hotel Carlton Mayfair does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Carlton Mayfair?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Carlton Mayfair?

No, unfortunately, but there's free parking nearby.

What are the check-in and check-out times at Hotel Carlton Mayfair?

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.

What is there to do at Hotel Carlton Mayfair and nearby?

Have fun with nearby activities like cycling and hiking.

What's the area around Hotel Carlton Mayfair like?

Hotel Carlton Mayfair is located by the river in Stockum, a short 1-minute walk from Messe Ost-Stockumer Kirchstrasse U-Bahn and 4 minutes' walk from Messe Düsseldorf.

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Reviews

Hotel Carlton Mayfair Reviews

8.0

Very Good

8.4

Cleanliness

7.4

Location

8.4

Staff & service

7.8

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Excellent friendly service in a very clean and quiet hotel. It was nicer than represented in the photos. The breakfast was as exceptional as well:)
Patricia, 1-night trip
Verified

8/10 Very good

Sehr sauberes Zimmer, ganz nah zur Messe Düsseldorf.
Martin, 1-night trip
Verified

2/10 Poor

slitet
Bashkim, 1-night trip
Verified

2/10 Poor

Einrichtung nicht mehr zeitgemäß (in die Jahre gekommen), verschliessene schmutzige Gardinen, kein Fahrstuhl, sehr steile schmale Treppe in untere u. obere Etagen, Frühstück nicht zu empfehlen, Instant-Kaffee ungenießbar
Daniela, 1-night trip
Verified

10/10 Exceptional

Sehr netter Empfang und flexible Anreise trotz Bahnverspätung. Alles unkompliziert. Schöne Unterkunft für unsere Zwecke (hauptsächlich auf dem Messegelände, kaum im Hotel gewesen). Frühstück haben wir nicht in Anspruch genommen.
Stefanie, 2-night trip
Verified

8/10 Very good

Sauberes Zimmer. Alles da, was man braucht. Es gibt sogar einen Wasserkocher und Kaffee/Tee im Zimmer. Trotz Hauptstraße vor dem Haus, war es bei geschlossenem Fenster sehr leise.
Claudia, 1-night trip
Verified

10/10 Exceptional

Super Personal, sauberes Zimmer

Kleines aber feines Zimmer mit allem was man so braucht, super freundliches Personal, wenn gewünscht jeden Tag Zimmerreinigung und Bettenreinigung möglich, sauberes Zimmer und Hotel; eigentlich werden nur Handtücher auf dem Boden getauscht, war bei mir doch auch mal anders, aber war okay, alles sauber und Zimmer wird nur gereinigt, wenn auch gewünscht; kann durch Schild an der Tür verneint werden; super freundliches Personal, grüßt immer und man kann jederzeit mit Wünschen und Fragen kommen, die bestmöglich beantwortet/umgesetzt werden; bin sehr zufrieden, würde wieder hingehen
8-night trip
Verified

8/10 Very good

J'avais réservé sur agoda J'ai eu la surprise de devoir payer 100 euros de plus a mon arrivée pour deux jours pas cool sinon le personnel est gentille petit hotel propre mais pas de distributeur de boisson ou nourriture a l interieur par contre a cote de l hotel deux snacks proche du magasin aldi ou pharmacie
carole, 2-night trip
Verified

8/10 Very good

Gern wieder

Gute Lage zu Messe und Altstadt, Ein kleines Haus mit aufmerksamen Mitarbeitern, sauber und für unseren Anspruch passend. Leider kein Lift, aber zu bewältigen.
Kerstin, 2-night trip
Verified

8/10 Very good

Hotel sehr nah an den Messehallen

Direkt an der Messe (5 Minuten zu Fuß). Sehr schön ist der japanische Garten direkt vor dem Hotel. Gute Speiselokale in unmittelbarer Umgebung.
Sven - Ramona, 1-night trip
Verified

10/10 Exceptional

We liked the location and the old style building and rooms and keys. Very close to a nice authentic German restaurant and very authentic and quiet neighbourhood.
Rick, 1-night trip
Verified

8/10 Very good

Heel leuk verblijf hier gehad in dit kleinschalig hotel. Dichtbij metro , restaurants op wandelafstand. Ruime kamer met goede bedden, veel opbergruimte. Kleine attentie op bed. Vriendelijk personeel en heel net. Gekoelde dranken eventueel beschikbaar in gang. Goeie douche met lekker warm water. Handdoeken ruiken aangenaam fris en zijn superzacht. Ontbijt in buffetvorm was beperkt maar heel lekker. Geen lift aanwezig.Gratis parking voor de deur.
Jan, 2-night trip
Verified

6/10 Good

Cerca del aeropuerto

Sirvió por estar cerca del aeropuerto que era nuestro objetivo. Si vas con equipaje es complicado que te envíen al 4to piso sin elevador
Paula, 1-night trip
Verified

2/10 Poor

Don't advise

The accomodation was ok for the price, it was clean and so...not it's not in the city but a bit far. Regarding the services, this was the weirdest personal I see in my life (I'm frequent traveler): Well, I was supposed to come late, so I call the hotel 7pm to announce that I will arrive midnight, the lady was nice on phone she explained that I've to use the bell so the guy on the line will open the door and I should find the key in the reception. When I arrived, I bell , no one answering, so I had to call, but the guy on the phone was so angry and saying that I'm calling on mid-night !!! Then the day after, I went down for breakfast is was so poor with some market biscuits...no one there to ask... Then I got a cleaning lady on my table asking me to leave before 11am because she has to clean the room and go for other job...
1-night trip
Verified

2/10 Poor

Expedia buchung war falsch, ich habe vom 20-21 6. gebucht, in dieser zEIT WAR GAR KEIN zIMMER VORHANDEN: bEI DER bUCHUNG IST DAS dATUM UMGESPRUNGEN; DA S SELBE HABE ICH AUCH BEI vALK HOTEL ERLEBT: nIE WIEDER eXSPEDIA: w: sCHALLMEY
1-night trip
Verified

10/10 Exceptional

I liked the level of care the landlady gave us when we arrived. She was a very efficient and nice lady
1-night trip
Verified

8/10 Very good

Hotel proche de l'aéroport

Très bon hotel, réception fermé mais toujours un gardien pour vous ouvrir en cas d'arrivée tardive.
Fabien, 1-night trip
Verified

6/10 Good

Preis Leistung durch die Messe Nähe TOP. Altes hellhöriges Haus. Bad sehr alt, Schränke Ikea Style, Bett/ Matratze TIP TOP. Zum Übernachten reicht es. Würde wieder buchen aufgrund des günstigen Preises
1-night trip
Verified

8/10 Very good

Vriendelijk personeel. Dichtbij conference centre. De kamer is netjes en comfortabel
1-night trip
Verified

8/10 Very good

Carino pulito abbastanza confortevole colazione appena sufficiente
1-night trip
Verified

10/10 Exceptional

Klein und fein, sauber mit allem was man braucht. Freundliches Personal die sich engagieren für zufriede Gäste. Praktische Nähe zum Flughafen. Tramhaltestelle gleich um die Ecke.
Roger, 3-night trip
Verified

8/10 Very good

Convenient to airport. Could improve on breakfast...e.g English breakfast
1-night trip
Verified

8/10 Very good

Very convenient for three family members.

We absolutely loved the fact that we could get a triple single- bed room as my sisters and I were traveling together. The room was spacious and clean and we enjoyed being able to share the expenses of one room versus two. The only thing that was a little inconvenient was the small shower. But, for one night, we endured it.
Cindy, 1-night trip
Verified

8/10 Very good

GOOD SERVICE AND LOOKED AFTER ME EVEN THO I ARRIVED LATE, THANKS...
Robert, 1-night trip
Verified

8/10 Very good

Einfach, aber OK.

Sehr einfaches Hotel; der Preis ist durch die Nähe zur Messe wohl gerechtfertigt. Wir waren privat in Düsseldorf, und das Hotel war nur eine Straße von unseren Freunden entfernt. Die Zimmer nach hinten sind ruhig. Die Einrichtung ist schlicht und funktional. Die Straßenbahn fährt direkt vor der Tür.
Stefan, 1-night trip