Experience the warm hospitality of Hôtel Des Mille Collines, located near Kigali Heights. Treat yourself to a rejuvenating spa experience, indulge in delicious meals at one of 3 on-site restaurants or sip cocktails by the poolside bar.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Spa
Airport transfer
Free parking
Free WiFi
Main amenities (12)
Daily housekeeping
3 restaurants and 2 bars/lounges
Outdoor pool
Outdoor tennis court
Fitness center
Pool bar
24-hour room service
Spa services
Massage/treatment rooms
24-hour business center
Business center
Meeting rooms
Feel at home (6)
Private bathroom
Separate sitting area
Television
Garden
Terrace
Daily housekeeping
The current price is $153
$153
$185 total
includes taxes & fees
May 17 - May 18
Why we love this property
Work and play balance
Located in the business district, this hotel offers meeting rooms and a business center. Guests enjoy spa services and tennis after work.
Dining at its finest
This hotel boasts 3 restaurants and 2 bars for culinary explorers. Free buffet breakfast starts each day with delicious possibilities.
Kandt House Museum of Natural History - 12 min walk - 1.0 km
Mambas Club - 4 min drive - 3.0 km
Kigali Convention Centre - 6 min drive - 4.5 km
Getting around
Kigali (KGL-Kigali Intl.) - 26 min drive
Airport shuttle (surcharge)
Restaurants
Hotel des Milles Collines - 1 min walk
Bourbon Coffee - 5 min walk
The House of Mandi - 7 min walk
UMUT Cafe&Restaurant - 8 min walk
Preet Fast Food - 6 min walk
About this property
Hôtel Des Mille Collines
When you stay at Hôtel Des Mille Collines, you'll be within a 10-minute drive of Union Trade Center and Kigali Heights. Guests can indulge in massages, facials, or body treatments, and Panorama Restaurant, one of 3 restaurants, serves breakfast and dinner. Other highlights include 2 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
112 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in time starts at 2:00 PM
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast
3 restaurants
2 bars/lounges
Poolside bar
Coffee/tea in a common area
Barbecue grills
24-hour room service
Snack bar/deli
Traveling with children
Grocery/convenience store
What to do
Tennis
Working away
24-hour business center
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Pool umbrellas
Facilities
1 building/tower
Built in 1973
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Piano
Fitness center
An outdoor pool
Art gallery on site
Spa services
Outdoor tennis court
Massage/treatment rooms
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Room amenities
Be entertained
25-inch plasma TV
Digital TV channels
Home comfort
Air conditioning
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Premium bedding
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Access via exterior corridors
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials and body treatments.
Dining
Panorama Restaurant - This restaurant serves breakfast and dinner.
La Piscine - This tapas bar serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
An effective city/local tax rate of 3.00 percent will be charged
Optional extras
Airport shuttle service is offered for an extra charge of EUR 30 per vehicle (one-way)
Children & extra beds
Rollaway beds are available for EUR 100.0 per night
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Pool, spa, & gym (if applicable)
Children under 12 years old are not allowed in the swimming pool without adult supervision
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Des Mille Colines
Des Mille Colines Kigali
Hotel Des Mille Colines
Hotel Des Mille Colines Kigali
Hotel Mille Colines
Mille Colines
Hôtel Mille Collines Kempinski Kigali
Hôtel Mille Collines Kempinski
Mille Collines Kempinski Kigali
Mille Collines Kempinski
Hôtel Mille Collines Kigali
Hôtel Mille Collines
Mille Collines Kigali
Mille Collines
Hôtel Des Mille Collines by Kempinski
Hôtel Des Mille Collines Hotel
Hôtel Des Mille Collines Kigali
Hôtel Des Mille Collines Hotel Kigali
Frequently asked questions
Does Hôtel Des Mille Collines offer free cancellation for a full refund?
Yes, Hôtel Des Mille Collines does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hôtel Des Mille Collines?
Yes, there's an outdoor pool.
Are pets allowed at Hôtel Des Mille Collines?
Sorry, pets aren't allowed.
Is parking offered on site at Hôtel Des Mille Collines?
Yes, there's free self parking.
Is airport shuttle service offered by Hôtel Des Mille Collines?
Yes, an airport shuttle is available. The charge is EUR 30 per vehicle one-way.
What are the check-in and check-out times at Hôtel Des Mille Collines?
You can check in starting at 2:00 PM. Check-out time is noon.
What is there to do at Hôtel Des Mille Collines and nearby?
Practice your swing on the tennis courts. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a fitness center. Hôtel Des Mille Collines also has spa services and a garden.
Are there restaurants at or near Hôtel Des Mille Collines?
Yes, there are 3 onsite restaurants.
What's the area around Hôtel Des Mille Collines like?
Hôtel Des Mille Collines is in the heart of Kigali, a short 4-minute walk from Union Trade Center and 15 minutes' walk from Kandt House Museum of Natural History.
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Reviews
Hôtel Des Mille Collines Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.6
Location
9.2
Staff & service
8.4
Property conditions & facilities
Guest review summary
What guests liked
The pool area was clean, refreshing, and excellent, with some guests also enjoying the views and relaxing atmosphere. (7 reviews)
Breakfast was good and the breakfast buffet was exceptional. (4 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Restaurant
View
Food
Location
Breakfast
Reviews
Verified
10/10 Exceptional
Jan 10, 2026
This place was wonderful and the staff went above and beyond to serve you. The food at the breakfast was enough to last us the day.
Robert and Elizabeth
Robert and Elizabeth, 2-night trip
Verified
10/10 Exceptional
Feb 11, 2026
I had an excellent stay at this historic hotel. It was spotlessly clean and nicely decorated. The staff were friendly and accommodating. The bar and restaurant were also very good.
Great views over the surrounding area and within east walking distance of the city center.
I would thoroughly recommend!
David
David, 3-night trip
Verified
10/10 Exceptional
Aug 26, 2025
Very nice place in Kigali
Beautiful hotel in a very nice location in Kigali.
Bruno
Bruno, 2-night trip
Verified
10/10 Exceptional
Apr 2, 2025
I loved that the property was very clean and in a safe location with plenty of things to do within walking distance
Darius
Darius, 3-night trip
Verified
10/10 Exceptional
Oct 16, 2025
Staff very efficient and caring .
Deborah upgraded me during my stay as I’ve asked to have room with garden view thanks .
Food was excellent and the bar seated area is very cosy and open space .
GERY
GERY, 4-night trip
Verified
10/10 Exceptional
Jul 24, 2025
Great stay
One night stay here after 2 weeks travelling around.
Everyone was helpful and friendly.
Staff around the pool worked hard to make sure everyone had beds & towels
Food was great & view of the city was fabulous from our balcony.
Keely
Keely, 1-night trip
Verified
10/10 Exceptional
Oct 4, 2024
An excellent property- great setting and excellent staff - customer focussed
John
John, 2-night trip
Verified
8/10 Very good
Dec 21, 2025
From being picked up at Kigali airport, to arriving at the hotel and each day thereafter it only got better! Christian was amazing at check in. Bernard, Yves, Claudette, Collins, Arnaud and Bien Fait mase each day amazing from their warm greetings and smiles each day to their suggestions for sights to visit! Thank you so much!
Mindy
Mindy, 5-night trip
Verified
10/10 Exceptional
Sep 26, 2024
Historical hotel with excellent service, a nice bar and pool, and easy access to all Kigali has to offer.
Ian
Ian, 4-night trip
Verified
8/10 Very good
Jun 4, 2024
A beautiful, clean and customer service hotel.
Jusu
Jusu, 1-night trip
Verified
10/10 Exceptional
Sep 8, 2025
Outstanding customer service - a lesson in hospitality.
Dr Connie
Dr Connie, 3-night trip
Verified
10/10 Exceptional
Apr 8, 2025
Good time in Kigali
Very clean good food kindly personal fantastic service
Recommends to all customers that like to visit Kigaki
Hossein
Hossein, 9-night trip
Verified
8/10 Very good
Sep 15, 2024
Staff are extremely friendly, accommodating, professional and service oriented!
James
James, 1-night trip
Verified
10/10 Exceptional
Sep 16, 2024
This is a historic property with a staff that surpassed my expectations.
Eniko
Eniko, 2-night trip
Verified
8/10 Very good
Mar 18, 2025
Amazing service and very warm welcoming upon our arrival
All staff is very customer oriented and helpful
Rooms were clean, and a bit old and we did not have warm water during the day.
Very stylish hotel
Oxana
Oxana, 1-night trip
Verified
10/10 Exceptional
Jul 6, 2024
Legacy Hospitality
This hotel is full of African charm - not resting on its fame (hotel Rwanda). Beautiful gardens, charming staff and great food
philip
philip, 4-night trip
Verified
8/10 Very good
Sep 4, 2023
The hotel could use a refresh but the staff are great.
Jason
Jason, 2-night trip
Verified
10/10 Exceptional
Sep 18, 2024
This is an historic hotel, with beautiful facilities, especially the pool and bar area. The food is great, the staff are beyond compare! Excellent service, always with a smile. This is my third stay and I will always return to stay here.
Laureen
Laureen, 2-night trip
Verified
8/10 Very good
Oct 12, 2024
Historic property, helpful staff, attractive overall renovation, however our room was somewhat dated and dull.
Lawrence
Lawrence, 1-night trip
Verified
10/10 Exceptional
Oct 25, 2024
The staff were amazing. I travel so much and for this to stand out means something. Ill always stay there when i return.
fran
fran, 1-night trip
Verified
10/10 Exceptional
Feb 17, 2024
Enjoyed our Stay
Beautiful hotel & great base for trip to Kigali. Rooms good. Pool area excellent. Food tasty. Once a week free cultural show with dinner or drinks. Staff were very helpful.
Doreen
Doreen, 4-night trip
Verified
10/10 Exceptional
Apr 26, 2025
Kind, clean, comfortable!
Very warm, helpful and kind staff. Allowed me to check in very early. Lovely garden area and pool for relaxing. Great views from my balcony. Undoubtedly a little dated but all other aspects made up for this.
Verified traveler
3-night trip
Verified
8/10 Very good
Feb 21, 2024
It was a real pleasure to stay here. Agnes and Dahlia at the spa are lovely and the services were excellent.
However, the rooms could use freshening up (but they were very clean), and the water pressure in the shower could have been better.
Breakfast was good and overall, the staff were wonderful!
Monica
Monica, 1-night trip
Verified
10/10 Exceptional
Sep 14, 2024
My third stay the hotel and it has been upgraded and is even better than before! Wonderful staff and service; beautiful grounds. And an honorable history. It is a pleasure to stay here and when I return to Rwanda, I will stay here again.
Laureen
Laureen, 1-night trip
Verified
10/10 Exceptional
Oct 27, 2023
Great stay in Kigali!
Great hotel, good breakfast, great service. The only improvement would be to have an alternative pedestrian entrance for guests that could be closer to the city center.
But in overall the hotel is beautiful, room very comfortable. I recommend.