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Mercure Ostrava Center Hotel

4.0 star property
Ostrava hotel with restaurant and bar/lounge

Choose dates to view prices

In Ostrava City Centre, Mercure Ostrava Center Hotel awaits with modern comfort and relaxation. Unwind at the sauna or on the terrace, and refuel at Janak Restaurant or grab a coffee at the cafe. With free in-room WiFi, bike rentals nearby for exploring, car rentals on site for convenience and express check-in/check-out services - you'll have everything needed to enjoy your stay.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour health club
  • Sauna
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Business center
  • Meeting rooms
  • Airport shuttle
  • Area shuttle

Feel at home (6)

  • Children stay free
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
The current price is $90
$105 total
includes taxes & fees
May 31 - Jun 1

Why we love this property

Work meets relaxation
Located in the city center, this hotel offers a business center and meeting rooms. After work, guests can enjoy the spa, sauna, and 24-hour gym.
International dining scene
Culinary adventures await at the 24-hour restaurant with international cuisine. Vegan, vegetarian, and locally-sourced options delight food enthusiasts.
Spa and wellness retreat
Indulgent massage services, a rejuvenating sauna, and a 24-hour health club create a temple of wellness. This hotel invites deep relaxation around the clock.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Privilege, Suite, 1 Double Bed with Sofa bed

Privilege, Suite, 1 Double Bed with Sofa bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Privilege, Suite, 1 Double Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Privilege, Superior Room, 1 Double Bed with Sofa bed

Privilege, Superior Room, 1 Double Bed with Sofa bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Privilege, Superior Room, 1 Double Bed with Sofa bed

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Privilege, Superior Room, Multiple Beds

Privilege, Superior Room, Multiple Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Privilege, Superior Room, Multiple Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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The price is $91
$106 total
includes taxes & fees
May 31 - Jun 1
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About the neighborhood

Map
Ceskobratrska 18-1742, Ostrava, 702 00

What's nearby

  • Ostrava Museum - 3 min walk - 0.3 km
  • New City Hall Viewing Tower - 3 min walk - 0.3 km
  • Ostravice River - 5 min walk - 0.4 km
  • Casino Ostrava - 8 min walk - 0.7 km
  • Silesian-Ostrava Castle - 18 min walk - 1.6 km

Getting around

  • Ostrava (OSR-Leos Janacek) - 32 min drive
  • Ostrava-Marianske Hory Station - 7 min drive
  • Ostrava (XJV-Ostrava Central Train Station) - 29 min walk
  • Ostrava Central Station - 29 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪U Černého stromu - ‬4 min walk
  • ‪Gyrosgrill - ‬1 min walk
  • ‪Psí kusy - ‬4 min walk
  • ‪Shothouse Ostrava - ‬4 min walk
  • ‪Ostravanka Coffee shop - ‬5 min walk

About this property

Mercure Ostrava Center Hotel

  • Located near a train station, Mercure Ostrava Center Hotel is a great choice for a stay in Ostrava. Guests can visit the 24-hour health club for a workout or grab a bite to eat at Winestone, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include a bar/lounge, a sauna, and a terrace.

At a glance

DONE

Hotel size

    • 139 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Uncovered onsite self parking (CZK 380 per night)
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Terrace
  • 24-hour health club
  • Sauna
  • Locally sourced food is prioritized
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Some profits reinvested in community and sustainability
  • Uses some LED lighting
  • Comprehensive food waste policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Handrails in hallways
  • Handrails in stairways
  • Raised toilet seat
  • Bathroom emergency pull cord
  • Stair-free path to entrance

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Uses some LED lighting
  • Water-efficient showers only

Special features

Dining

Winestone - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CZK 45.00 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CZK 400 per person
  • Airport shuttle service is offered for an extra charge of CZK 900 per vehicle (one-way, maximum occupancy 4)
  • Area shuttle service is offered for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CZK 500 per pet, per night

Parking

  • Uncovered self parking costs CZK 380 per night
  • Parking height restrictions apply

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Mercure Hotel Ostrava Center

Mercure Ostrava Center

Mercure Ostrava Center Hotel

Mercure Ostrava Center

Mercure Ostrava Center Hotel Hotel

Mercure Ostrava Center Hotel Ostrava

Mercure Ostrava Center Hotel Hotel Ostrava

Frequently asked questions

Does Mercure Ostrava Center Hotel offer free cancellation for a full refund?

Yes, Mercure Ostrava Center Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Ostrava Center Hotel?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of CZK 500 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Mercure Ostrava Center Hotel?

Yes. Self parking costs CZK 380 per night. Parking spots may be limited.

Is airport shuttle service offered by Mercure Ostrava Center Hotel?

Yes, an airport shuttle is available. The charge is CZK 900 per vehicle one-way.

What are the check-in and check-out times at Mercure Ostrava Center Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Mercure Ostrava Center Hotel?

No, this hotel doesn't have a casino, but Casino Ostrava (9-min walk) is nearby.

What is there to do at Mercure Ostrava Center Hotel and nearby?

Mercure Ostrava Center Hotel has a 24-hour health club and a sauna.

Are there restaurants at or near Mercure Ostrava Center Hotel?

Yes, Winestone offers international cuisine.

What's the area around Mercure Ostrava Center Hotel like?

Mercure Ostrava Center Hotel is in Ostrava City Centre, a short 13-minute walk from Ostravice River and 19 minutes' walk from Silesian-Ostrava Castle.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

8.4

Location

9.0

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was extensive and delicious with a buffet offering a wide variety of options. (4 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Breakfast
Weather
Ambience
Bathroom

Reviews

Verified

10/10 Exceptional

Wonderful stay! Best breakfast in Ostrava.
Robert W, 2-night trip
Verified

10/10 Exceptional

Very nice hotel, good location and excellent staff
John, 2-night trip
Verified

10/10 Exceptional

Very nice hotel! Great staff, very comfortable room and excellent breakfast. Highly recommended. Very happy customer here!
Alan, 2-night trip
Verified

10/10 Exceptional

Great place to stay

Clean rooms, quiet, bus stops right outside the hotel and very friendly staff.
Sonny, 1-night trip
Verified

10/10 Exceptional

Nice old building with very good restaurant. Well located to old city centre.
Andrea, 2-night trip
Verified

10/10 Exceptional

Quick and efficient check-in. Great hotel location to transit and restaurants.
Eric, 1-night trip
Verified

8/10 Very good

Nice room, good location. For some reason they don't upgrade the room if you are a gold member (according to them it's not needed, so next time a took another hotel).
Anneli, 1-night trip
Verified

10/10 Exceptional

Nice relax
Karin, 5-night trip
Verified

10/10 Exceptional

Great location. Very comfortable and clean. Staff were very professional and accommodating with my needs.
Matthew, 1-night trip
Verified

10/10 Exceptional

Convenient stay. Simple but comfortable. Clean. Amazing staff!
Charles, 1-night trip
Verified

10/10 Exceptional

Wonderful staff. Some of the most friendly in the Czech Republic. I rarely dine in hotel restaurants but the deer filet in the Winestone restaurant was next level phenomenal. I will 100 percent stay here again if ever in Ostrava.
Andrea, 1-night trip
Verified

8/10 Very good

Very friendly staff, restaurant with excellent food. Brekfest ok. The big minus for the key card system - the worse I’ve ever used.
Bozena, 3-night trip
Verified

8/10 Very good

The personal it's good , the only thing we don't like its they close the restaurant and bar early
MIGUEL ANGEL, 1-night trip
Verified

10/10 Exceptional

It’s a nice and convenient hotel
Hungchun, 1-night trip
Verified

10/10 Exceptional

great location high quality experience
William, 3-night trip
Verified

10/10 Exceptional

Go here if price is ok

The best hotel in town, hands down. However breakfast could be better. Nice property with air condition.
2-night trip
Verified

8/10 Very good

Good, friendly service. Very nice, large rooms. A lot of little extras.
Monica, 3-night trip
Verified

8/10 Very good

Gutes Business-Hotel
Nina, 1-night trip
Verified

10/10 Exceptional

Great Choice!

Wonderful hotel! Nicely renovated 1920's First Republic building gives the hotel a lot of character. Everything about my stay was just right. The hotel is also a great value
Christopher, 2-night trip
Verified

10/10 Exceptional

Very good
Ward, 2-night trip
Verified

6/10 Good

Nothing special

Nothing special, hardly found it… but hidden
Husein, 1-night trip
Verified

8/10 Very good

Hotel with amazing service and great breakfast. Furniture is littlebit outdated but everything is clean and in good condition. Superior room was spacious and well equiped. Receptionists at
Miroslav, 1-night trip
Verified

8/10 Very good

Good, but not great.

Small, odd shaped room with tiny, not always working TV. Bathroom was very nice. Can't say anything about restaurant, but staff was very friendly and helpful.
Slawomir, 1-night trip
Verified

8/10 Very good

A good breakfast. I had voucher, so I took as a breakfast tekuty chleb(liquid bread)😃. That was really good.😊
Christer, 3-night trip
Verified

8/10 Very good

Pillows in rooms are extremely small and not comfortable. Please providenyour guests more comfort and buy new large pillows.
Michal, 1-night trip