The room was beautiful, modest, and very clean. The housekeeper was kind and welcoming, and we also enjoyed having breakfast at the bar, the staff there were friendly and pleasant.
However, the building itself is very old. The staircase felt fragile, which made me uneasy, and the lift was extremely small and outdated, barely fitting two adults.
The biggest issue was the check-in process. When we arrived, we had no idea how to get into the building because there was no reception or check-in desk. After a long journey, this was frustrating. It would be very helpful if the property sent clear check-in instructions to first-time guests before arrival.
Although the accommodation is conveniently located near the central train station, the area was very busy and felt quite dirty, so it wasn’t as pleasant as we had expected.
Overall, the room itself was clean and comfortable, and the staff we met were friendly, but the old building, confusing arrival process, and surrounding area affected our overall experience.