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Grand Hyatt Chengdu

4.5 star property
Luxury hotel with indoor pool, connected to a shopping center, near Tianfu Square

Choose dates to view prices

In the heart of Chengdu City Centre, Grand Hyatt Chengdu offers a luxurious retreat with golfing on site and an indoor pool. Treat yourself to a rejuvenating spa massage or dine at one of the 8 restaurants serving international cuisine. Enjoy your stay while staying connected with in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 8 restaurants and 2 bars/lounges
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Hot tub
  • 24-hour room service
  • 2 coffee shops/cafes
  • Conference center

Feel at home (6)

  • Free cribs/infant beds
  • Children's pool
  • Private bathroom
  • Separate bathtub and shower
  • Cable/satellite TV service
  • Garden
The current price is $114
$132 total
includes taxes & fees
May 30 - May 31

Why we love this property

Work and play paradise
In this hotel's conference center, business travelers find productivity perfection. After meetings, the full-service spa and 24-hour room service await.
Feast at every corner
Culinary explorers will find 8 restaurants, 2 cafes, and 2 bars at this hotel. International and Chinese cuisines await, along with buffet breakfast options.

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Grand Deluxe Suite King

In-room safe, desk, blackout drapes, soundproofing

Grand Deluxe Suite King

  • City view
  • 80 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for 1 King Bed with Club Access

In-room safe, desk, blackout drapes, soundproofing

1 King Bed with Club Access

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for 2 Twin Beds with Club Access

In-room safe, desk, blackout drapes, soundproofing

2 Twin Beds with Club Access

8.0 out of 10
Very good
(1 review)
  • City view
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 1 King Bed (Atrium View)

In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed (Atrium View)

  • City view
  • 58 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Grand Deluxe Suite Twin

49-inch LED TV with satellite channels, TV, DVD player

Grand Deluxe Suite Twin

  • City view
  • 80 sq m
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Grand Executive Suite

In-room safe, desk, blackout drapes, soundproofing

Grand Executive Suite

  • City view
  • 116 sq m
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for 2 Twin Beds

In-room safe, desk, blackout drapes, soundproofing

2 Twin Beds

  • City view
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Grand Suite King

In-room safe, desk, blackout drapes, soundproofing

Grand Suite King

8.0 out of 10
Very good
(1 review)
  • City view
  • 72 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed (City View)

In-room safe, desk, blackout drapes, soundproofing

Classic Room, 1 King Bed (City View)

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 2 Twin Beds (City View)

In-room safe, desk, blackout drapes, soundproofing

Classic Room, 2 Twin Beds (City View)

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

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$147 total
includes taxes & fees
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About the neighborhood

Map
No. 8 South Chunxi Road, Jinjiang District, Chengdu, Sichuan, 610021

What's nearby

  • Chengdu IFS - 8 min walk - 0.7 km
  • Tianfu Square - 9 min walk - 0.8 km
  • Taikoo Li Shopping Center - 10 min walk - 0.8 km
  • Donghuamen Archaeological Site - 14 min walk - 1.2 km
  • People's Park - 19 min walk - 1.6 km

Getting around

  • Shuangliu Intl. Airport (CTU) - 27 min drive
  • Chengdu Railway Station - 13 min drive
  • Hongpailou Railway Station - 18 min drive
  • South Railway Station - 19 min drive
  • Chunxi Road Station - 12 min walk
  • 2nd Chengdu People's Hospital Station - 13 min walk
  • Xinnanmen Station - 15 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Grand Club Lounge - ‬1 min walk
  • ‪龙抄手总店 Long Chao Shou - ‬1 min walk
  • ‪Grand Café 咖啡厅 - ‬1 min walk
  • ‪李山山茶事 - ‬1 min walk
  • ‪戏迷 Xi Mi - ‬3 min walk

About this property

Grand Hyatt Chengdu

When you stay at Grand Hyatt Chengdu, you'll be within a 15-minute walk of Taikoo Li Shopping Center and Tianfu Square. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Grand Cafe, one of 8 restaurants, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a 24-hour fitness center, and a fitness center. Public transportation is just a short walk: Chunxi Road Station is 12 minutes and 2nd Chengdu People's Hospital Station is 13 minutes.

At a glance

DONE

Hotel size

    • 370 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Express check-out available
    • Late check-in subject to availability
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 8 restaurants
  • 2 bars/lounges
  • 2 coffee shops
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool

What to do

  • Golfing

Working away

  • Business center
  • 10 meeting rooms
  • Conference center (32292 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • 24-hour fitness center
  • An indoor pool
  • Shopping mall on site
  • Arcade/game room
  • Hot tub
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Doorbell and phone notification
  • Lever door handles
  • Wheelchair-width doorways
  • Phone accessibility kit
  • Well-lit path to entrance

Room amenities

Be entertained

  • DVD player
  • 49-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Mini-fridge
  • Free tea bags/instant coffee
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • Cleaning supplies

Special features

Dining

Grand Cafe - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
Number 8 - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
BBQ - This restaurant serves dinner only.
Steak House - This restaurant serves dinner only.
Xi·Mi - Onsite cocktail bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 208 per person
  • Airport shuttle service is offered for an extra charge of CNY 530 per vehicle (one-way, maximum occupancy 3)

Children & extra beds

  • Rollaway beds are available for CNY 350.0 per night
  • Airport shuttle service for children costs CNY 530 (one-way)

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards, mobile payments and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay

Mobile payment options include: Alipay and WeChat Pay.

Cashless transactions are available.

Also known as

Grand Hyatt Chengdu Hotel

Grand Hyatt Chengdu

Grand Hyatt Chengdu Hotel

Grand Hyatt Chengdu Chengdu

Grand Hyatt Chengdu Hotel Chengdu

Frequently asked questions

Does Grand Hyatt Chengdu offer free cancellation for a full refund?

Yes, Grand Hyatt Chengdu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Hyatt Chengdu?

Yes, there's an indoor pool and a children's pool.

Are pets allowed at Grand Hyatt Chengdu?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Grand Hyatt Chengdu?

Yes, there's free self parking.

Is airport shuttle service offered by Grand Hyatt Chengdu?

Yes, an airport shuttle is available. The charge is CNY 530 per vehicle one-way.

What are the check-in and check-out times at Grand Hyatt Chengdu?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Express check-out and contactless check-out are available.

What is there to do at Grand Hyatt Chengdu and nearby?

Grand Hyatt Chengdu has 2 bars, an indoor pool, and a 24-hour fitness center, as well as a sauna, an arcade, and a picnic area.

Are there restaurants at or near Grand Hyatt Chengdu?

Yes, there are 8 onsite restaurants, featuring international cuisine.

Does Grand Hyatt Chengdu have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Grand Hyatt Chengdu like?

Grand Hyatt Chengdu is in Chengdu City Centre, a short 11-minute walk from Taikoo Li Shopping Center and 12 minutes' walk from Tianfu Square.

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Reviews

Grand Hyatt Chengdu Reviews

9.4

Exceptional

9.6

Cleanliness

8.8

Location

9.2

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast spread was very good. (3 reviews)
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From real guest reviews summarized by AI.

Reviews

Verified

10/10 Exceptional

Great location, delicious breakfast, and very friendly staff. We’ll definitely be back!
Ryan, 4-night trip
Verified

10/10 Exceptional

Great location and room is clean.
Nora, 1-night trip
Verified

10/10 Exceptional

Nice n beautiful hotel and the location is great for shopping too
Antonio Pak Tat, 1-night trip
Verified

8/10 Very good

Rooms are clean. Staffs are courteous
Alice, 4-night trip
Verified

10/10 Exceptional

The Grand Hyatt is next a large shopping area, is very convenient to transportation, is well maintained, has a very friendly staff, and we enjoyed the breakfast buffet.
James Michael, 20-night trip
Verified

10/10 Exceptional

Good location. Breakfast spread was very good. Great executive lounge experience too. Bed was not as comfortable as I suspect it’s time to be replaced. The temperature in the room could not be adjusted as it was a central Aircon. Temp was not even through the night making unpleasant. Had to request for a fan as it could get warm on the room.
Audirene, 3-night trip
Verified

8/10 Very good

The room is spacious and location excellent. Walkable to many places and there are numerous dining options. Staff is very friendly and helpful.
Janet, 3-night trip
Verified

8/10 Very good

We went from a king suite to a larger twin suite upgrade. The staff came moving the two beds into one but was a bit reluctant to add a topper till we insisted. The quilt was also not changed and we kept having two double quilts for the entire stay - a bit weird but not uncomfortable. I was just a bit surprised as this is below Hyatt standard. Everything else was pretty pleasant - they provided kids slippers & toiletries which were very cute. The room size was great and location was also top notch - every convenient to go everywhere.
Xia, 3-night trip
Verified

10/10 Exceptional

The room is spacious and clean. Staff very friendly. Location is excellent.
Janet, 1-night trip
Verified

10/10 Exceptional

Very convenient, close to everything. Staff very helpful and friendly, will definitely come back
Grace, 5-night trip
Verified

10/10 Exceptional

We stayed an extra night so Expedia is asking me twice to leave a review so please see my previous review that says this is a fantastic fantastic place in the middle of everything with beautiful rooms and facilities and just enjoyed a visit for a good price.
Michael, 1-night trip
Verified

10/10 Exceptional

Great location near Chunxi Road and the metro, lots of shopping and food options. The club access is also very convenient with great food options. The staff for both check in and in the restaurant are all very friendly and helpful. My room even had a view of the IFS panda 🐼 can’t fault this hotel, will definitely stay again.
Amy, 5-night trip
Verified

10/10 Exceptional

We have spent 3D2N and have enjoyed the Christmas Eve dinner buffet there. Their staff was putting effort in cheering everyone up during the dinner buffet and I believed other guests also had a wonderful night like me! Yet, their staff should have taken away empty plates during breakfast/dinner buffet more frequently.
Ming Kei, 2-night trip
Verified

10/10 Exceptional

Best hotel in Chengdu. This hotel totally sold me on Hyatt and I cannot justify staying at Marriott properties anymore. Marriott has taken their eye off customer service and it shows. Grand Hyatt offers luxury hotel experience and simply the best breakfast buffet experience in China.
Andrew, 4-night trip
Verified

10/10 Exceptional

Fantastic

I'm so glad I chose to stay at this hotel. Excellent on every single aspect and I honestly can't really think of anything negative. Room is very clean and cosy and has a great view of the main road and IFS. Staffs are super friendly, professional and responsive. Breakfast and the lounge happy hour awesome!!! If I ever come to Chengdu again (I definitely will it's such a great city!), I will for sure stay at Grant Hyatt Chengdu again!
Dan, 3-night trip
Verified

10/10 Exceptional

Coming from california, we needed a place to stay that was close to the center of town and all the activities and shops and food stalls just to experience the life of the city. I do not speak in Chinese but my companion did which was really really important because even at this great great five star hotel not everyone is necessarily trained for International travelers by speaking english. However everyone did their best, fantastic job to make sure our stay was wonderful and I would happily stay in this fantastic five-star hotel again especially considering the price in comparison to hotels in California.
Michael, 4-night trip
Verified

10/10 Exceptional

Wide variety of food from asian to western.
Wai Keung, 2-night trip
Verified

10/10 Exceptional

Good environment , good location , hotel is very clean and nice
Richard David, 1-night trip
Verified

6/10 Good

The location is great, but the room seems very small compared the same size room we had in Shanghai
Nannan, 1-night trip
Verified

10/10 Exceptional

Excellent experience
Can, 3-night trip
Verified

6/10 Good

Got connecting rooms as requested. Hotel is nice, staff is trying, however some aspects were not great (wrong direction given, medical support for food poisoning was lacklustre.
Michaela, 1-night trip
Verified

10/10 Exceptional

great service standard. room service and requests was promptly delivered.
Verified

4/10 Fair

Breakfast restaurant staff (Joe) was visibly frustrated at work, scolded her staff and threw food item (pack of frozen stuff) on the table in presence of customers. Yogurt drinks were expired as well (we checked and were fortunate to avoid drinking).
Tiam Chai, 6-night trip
Verified

10/10 Exceptional

Excellent location and very good service. Love the location. Rooms are generally well maintained and clean. Staff are super helpful and friendly.
Joyce, 4-night trip
Verified

10/10 Exceptional

位置很好，鄰近春熙路
Cindy, 2-night trip