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Ana y Jose Tulum Hotel & Spa

4.5 star property
Luxury beachfront hotel with outdoor pool, near Tulum Beach

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Placing you just steps from Tulum Beach, Ana y Jose Tulum Hotel & Spa offers a private beach where you can enjoy beach umbrellas, beach massages, and beachside drinks. Guests in the mood for pampering can indulge in deep-tissue massages, aromatherapy, and Ayurvedic treatments, and the outdoor pool provides fun for everyone. Offering a beachfront location, Ana’s Kitchen serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a rooftop terrace, a free kid's club, and a bar/lounge.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Pet friendly
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Free children's club
  • Fitness center
  • Beach umbrellas
  • Beach sun loungers
  • Beach club on site
  • Beach towels
  • Beach bar

Feel at home (6)

  • Children's club (free)
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is $149
$205 total
includes taxes & fees
Jun 8 - Jun 9

Why we love this property

Beach bliss awaits
Discover tranquility at this hotel on a private white sand beach. Beach club, towels, and umbrellas ensure a perfect oceanside experience.
Work and play paradise
Beach bliss meets business at this hotel with coworking spaces and meeting rooms. After work, indulge in spa treatments or sip drinks at the beach bar.
Culinary journey
Savor global dishes at 2 oceanfront restaurants. The hotel includes a bar, private dining, and free made-to-order breakfast. Wine events enhance the experience.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Villa Coba

Premium bedding, down comforters, minibar, in-room safe

Villa Coba

  • Garden view
  • 1 bedroom
  • Sleeps 6
  • 3 King Beds
  • Free WiFi

View all photos for Superior Garden

Terrace/patio

Superior Garden

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for 2 Bedroom Suite

2 Bedroom Suite | Premium bedding, down comforters, minibar, in-room safe

2 Bedroom Suite

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 King Bed
  • Free WiFi

View all photos for Feelings OV

Premium bedding, down comforters, minibar, in-room safe

Feelings OV

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Charming OV

Beach/ocean view

Charming OV

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Charming Garden

Premium bedding, down comforters, minibar, in-room safe

Charming Garden

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Casa del Agua

Premium bedding, down comforters, minibar, in-room safe

Casa del Agua

  • Ocean view
  • 1 bedroom
  • Sleeps 10
  • 3 King Beds and 2 Queen Beds
  • Free WiFi

View all photos for Manglar

Manglar | Premium bedding, down comforters, minibar, in-room safe

Manglar

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Map
Carretera Tulum Boca Paila Km 7, Tulum, QROO, 77780

What's nearby

  • Tulum Beach - 2 min walk - 0.2 km
  • Ven a la Luz Sculpture - 10 min walk - 0.8 km
  • Playa Paraiso - 11 min drive - 7.1 km
  • Playa Ruinas - 18 min drive - 8.9 km
  • Tulum Mayan Ruins - 18 min drive - 8.9 km

Getting around

  • Tulum Intl. Airport (TQO) - 57 min drive
  • Cancun Intl. Airport (CUN) - 103 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Ziggys Beach Club - ‬2 min walk
  • ‪Mia Restaurant & Beach Club - ‬3 min walk
  • ‪The Coffee - ‬4 min walk
  • ‪Bula Tulum - ‬4 min walk
  • ‪Checkpoint Ciao - ‬6 min walk

About this property

Ana y Jose Tulum Hotel & Spa

Placing you just steps from Tulum Beach, Ana y Jose Tulum Hotel & Spa offers a private beach where you can enjoy beach umbrellas, beach massages, and beachside drinks. Guests in the mood for pampering can indulge in deep-tissue massages, aromatherapy, and Ayurvedic treatments, and the outdoor pool provides fun for everyone. Offering a beachfront location, Ana’s Kitchen serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a rooftop terrace, a free kid's club, and a bar/lounge.

All inclusive

All-inclusive room rates at Ana y Jose Tulum Hotel & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

At a glance

DONE

Hotel size

    • 32 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
    • Free children's club
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 22 lbs per pet)*
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
    • Free secured, uncovered onsite valet parking
    • Onsite parking includes off-street options
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's menu
  • Children's games
  • Toys
  • Beach toys
  • Art supplies
  • Children's books
  • Baby bath

What to do

  • On a private beach
  • Beach club (surcharge)
  • Winery release events
  • Free use of nearby fitness center

Working away

  • Meeting room
  • Coworking spaces
  • Conference space (1507 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 8 buildings/towers
  • Built in 1984
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fitness center
  • An outdoor pool
  • Designer stores on site
  • Spa services
  • Massage/treatment rooms
  • Wine tasting room
  • Double-glazed windows
  • Banquet hall
  • Reception hall

Accessibility

  • Accessible airport shuttle

Room amenities

Be entertained

  • 40-inch Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Alarm clock
  • Premium bedding

What to enjoy

  • In-room massage
  • Balcony
  • Individually furnished and decorated

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Uses some LED lighting
  • Recycling

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Dining

Ana’s Kitchen - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

Fees & policies

Refundable deposits

  • Deposit: MXN 2000 per accommodation, per night
  • A damage deposit of MXN 2000 will be collected before check-in

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: MXN 380 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Beach access
    • Beach towels
    • Concierge service
    • Fitness center access
    • Housekeeping
    • In-room bottled water
    • In-room coffee
    • In-room safe
    • Pool access

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 4940 per vehicle (roundtrip, maximum occupancy 7)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Pets are allowed for an extra charge of MXN 700 per pet, per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Parties and events are allowed on site.
Long-term renters welcome.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Property Registration Number 02456748

Also known as

ANA Y JOSE
ANA Y JOSE CHARMING
ANA Y JOSE CHARMING HOTEL
ANA Y JOSE CHARMING HOTEL Tulum
ANA Y JOSE CHARMING Tulum
ANA Y JOSE HOTEL
HOTEL ANA Y JOSE
Ana y Jose Charming Hotel Tulum
Ana y Jose Charming Hotel
Ana y Jose Charming Tulum
Ana y Jose Charming
Hotel Ana y Jose Charming Hotel And Spa Tulum
Tulum Ana y Jose Charming Hotel And Spa Hotel
Hotel Ana y Jose Charming Hotel And Spa
Ana y Jose Charming Hotel And Spa Tulum
Ana y Jose Charming Hotel Spa
Ana Y Jose Charming Tulum

Frequently asked questions

Is there a pool at Ana y Jose Tulum Hotel & Spa?

Yes, there's an outdoor pool.

Are pets allowed at Ana y Jose Tulum Hotel & Spa?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of MXN 700 per pet, per night. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Ana y Jose Tulum Hotel & Spa?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Ana y Jose Tulum Hotel & Spa?

Yes, an airport shuttle is available. The charge is MXN 4940 per vehicle roundtrip.

What are the check-in and check-out times at Ana y Jose Tulum Hotel & Spa?

Check-in start time: 3 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

What is there to do at Ana y Jose Tulum Hotel & Spa and nearby?

Ana y Jose Tulum Hotel & Spa has a private beach, an outdoor pool, and a fitness center, as well as spa services and a garden.

Are there restaurants at or near Ana y Jose Tulum Hotel & Spa?

Yes, Ana’s Kitchen offers beachfront dining, international cuisine, and garden views.

Does Ana y Jose Tulum Hotel & Spa have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Ana y Jose Tulum Hotel & Spa like?

Ana y Jose Tulum Hotel & Spa is a short 1-minute walk from Tulum Beach and 7 minutes' walk from Ven a la Luz Sculpture.

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Reviews

Ana y Jose Tulum Hotel & Spa Reviews

9.0

Wonderful

9.4

Cleanliness

9.2

Location

9.2

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was delicious and fresh with attentive servers who met guests' every need. (4 reviews)
  • The beach at this property was described as beautiful, fantastic, and perfect with great amenities like a kids' play area. (5 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
Food
Beach
Breakfast
Bed

Reviews

Verified

10/10 Exceptional

Very nice, clean and friendly personal.
Paulina, 2-night trip
Verified

10/10 Exceptional

Great location. Spacious, clean rooms (not ocean view—those rooms are quite small). Friendly staff, but slow service and often inaccurate (food and beverage). Good value.
Robert, 6-night trip
Verified

10/10 Exceptional

Absolutely beautiful stay. Ana y José is a stunning resort with incredible design and décor — our room was perfect and felt both luxurious and relaxed. The staff were outstanding, warm, and attentive throughout our stay. Facilities were excellent, the food was fantastic, and the beachfront location is truly beautiful. The only minor drawbacks were that hot water was a bit hit-and-miss, and at night you could hear music from a nearby resort down the beach. That said, these were small issues in an otherwise amazing experience. We would absolutely love to return.
Trevor, 3-night trip
Verified

10/10 Exceptional

We greatly enjoyed Villa Coba, with the private pool and jacuzzi. Excellent breakfast right by the beach. Very happy with the service, friendly and helpful staff
Alexander, 6-night trip
Verified

10/10 Exceptional

I loved my stay at this place! Very friendly staff, and a beautiful hotel! I think the pool area could’ve been a bit bigger, but the beach made up for it! The food was definitely exceeding my expectations! Very great quality food.
Dania Sara, 3-night trip
Verified

10/10 Exceptional

Beautiful place, perfect hospitality

Absolutely beautiful place. Everyone was so welcoming there and the food was amazing. We loved Omar! Such a great sense of humor and made every meal/drink even more enjoyable!!
5-night trip
Verified

10/10 Exceptional

We had a wonderful stay at Ana y Jose. The place is beautiful and offers a perfect balance of a boutique hotel and family friendly vibe. The service was impeccable: friendly and accommodating, always going an extra mile. The little kids playground on the beach was a highlight. We also enjoyed the spa very much. We are definitely coming back.
Chamil, 5-night trip
Verified

10/10 Exceptional

This was our first visit to Tulum. This small charming hotel was great. The staff were all very friendly and helpful and it is right on the beach, The food at the restaurant was good, but the service a bit slow. The gym could use upgrading, but on the whole we were very satisfied and would go back again.
Pamela, 3-night trip
Verified

10/10 Exceptional

This hotel was wonderful, the location, the comfort in the rooms, the food, the service. I really recommend this hotel, after doing a lot of research I found the right one. I will definitely be back. Thank you Melissa, Rafael, Maria for your attention.
GABRIELA, 4-night trip
Verified

10/10 Exceptional

The service was great Rafael & Paulina are top class.
Elios, 5-night trip
Verified

10/10 Exceptional

Definitely a location I would visit again. It was such a great experience. ALL of the staff was always very helpful and attentive to our needs. We had a group of 8 and there were absolutely no complaints. The food was excellent, beautiful beach and great amenities. Thanks for making my brother's birthday trip an amazing one
TAMIKA, 4-night trip
Verified

10/10 Exceptional

Everything was perfect. Everybody was helpful. I will go back if I ever go back to Tulum. Celebrated my husbands birthday. Had ordered a cake. They made it so nice with music and singing. I was very touched, more than I expected. Clean and everybody is very attentive. The airport shuttle was working very well too.
Dagmar, 5-night trip
Verified

8/10 Very good

The property was well maintained and offered a boutique feel, which we loved! However we were not expecting families to select this property because there are no kid amenities here? The beach service was lacking too, they only came around maybe every 3 or so hours. Housekeeping was inconsistent as well. The food was absolutely amazing here!!
Kathy, 3-night trip
Verified

6/10 Good

Ana y Jose hotel is a good hotel. Right on the beautiful beach. Our servers for breakfast Maria & Mario were great, they were very kind and met our every needs. Our server for Dinner Rafael also was terrific, made recommendations on whats a popular dish and went above and beyond to make our experience phenomenal. What I didnt like from the hotel was our room being righf next to the kitchen, we heard almost everyones conversation and all the pots & pans crashing into eachother. The hotel food fell below my expectations. I was hoping for more options like menudo or tradional tacos, something more mexican. However, the massages my wife & I got from the spa were amazing. Those two young ladies im forgetting thier names but they made us feel like royalty.
Ivan, 3-night trip
Verified

8/10 Very good

We stayed in an ocean view room, Agua de Mar. it was large, lovely, with a gorgeous view and private plunge pool. The staff was wonderful! The property was very lovely. We did NOT like the incredibly loud Electronic Dance Music played beginning in the late morning and continuing all day long. The bass actually hurt our ears! Also, the fit was center was very tiny, no treadmill, broken bicycle… Thsnk goodness I run on the beach, which is absolutely gorgeous, great breakfasts, dinner was good if you have a small number of people. We had a dinner for 10 one night, I had reserved in advance. The restaurant never got the message. Service was very slow, food was mediocre. The soft shell crab tacos were amazing!
Brenda Roberta, 4-night trip
Verified

8/10 Very good

Hotel was clean and well maintained. Service was great from housekeeping to waitstaff. The front desk wasn’t the best at check out but overall great service Our room was comfortable, clean with a stunning ocean view The only negative was the quality and value of the food and drinks. We had breakfast, lunch and ordered food at the beach. The quality was middle of the road but at Miami prices. We ended paying $125 for lunch for the two of us and a drink at the beach is $17-18 for unremarkable, water down cocktails. I can go to Miami for those prices and get better quality It had been 2 years since our last visit to Tulum. I will look for other places in the future. Prices have risen to Miami levels but you still have to endure some of the negatives like lack of street sidewalks, chaotic and extremely congested traffic, poor street lighting, risk of food poisoning, and a hint of insecurity. (We saw a group of fully geared Marine squad including their M16, patrolling the beach. I thought I was in an episode of Seals) Overall we had a good but not excellent experience that would make me want to go back
Pedro, 3-night trip
Verified

10/10 Exceptional

Service is excellent! I spent 3 nights and had a relaxing, peaceful time. It rained a lot and I ordered room service for dinner two nights and the food was really delicious and healthy. Omar deserves a special shoutout for being a fantastic and hilarious waiter. He recommended meals that were superb. My last night I ate at the restaurant and wasn’t feeling well, and he recommended the grilled fish and quinoa risotto, since they were light. Great choice. The spa services are a must! I had the best facial and massage, 70 minutes each, by I think, Abigail? I booked one for each day. Just amazing! My room was large and had everything I could want. The beach when it stopped raining, was fantastic! My last day the sun came out and while it was not hot, nice breeze, I still got sunburnt. This was my first solo trip and thanks to Ana y Jose, it was perfect due to staff and amenities. I will definitely stay there again when I visit.
Dionne, 3-night trip
Verified

10/10 Exceptional

Beautiful, bougie, easy! Amazing food and staff!

We LOVED our stay at Ana y Jose! Four friends got out of Dodge, and headed to Tulum for an all-inclusive, relaxing ladies weekend - we couldn’t have picked a better spot to land. They were attentive in advance, asking for our flight and shuttle information (and offering to help), and were incredibly sweet, kind, funny, and professional during our stay. Melissa is the head concierge and she was a ray of sunshine popping up everywhere! There wasn’t a thing we asked for (recommendations, taxis, getting ourselves locked out of our safe, etc) that she didn’t help with immediately. William and Maria (Mary) were our breakfast servers everyday and we had so much fun with them. Loved getting to know them a little bit and being able to relax into the stay so authentically. Mario was our dinner server every evening and similarly, we just loved getting to know him, learning new words from him (we had a fluent Spanish speaker with us, so communication was fairly easy), and seeing a friendly face every evening. They remembered a food allergy amongst us and went above and to bring her amazing dishes, brought us drinks (coffee, tea, margs) to at they knew we liked, and didn’t scrimp on presentation. Perfecto! The property is beautiful and does a wonderful job using the space to create a home-like but also bougie experience. The beach is beautiful, of course! We never fought for a lounge chair or even a spot in one of the shade lounges. We can’t recommend this place enough!
Kathryn, 3-night trip
Verified

10/10 Exceptional

Amazing room. Clean and excellent staff.
Milton, 3-night trip
Verified

10/10 Exceptional

Beautiful place good service
Nawal, 5-night trip
Verified

10/10 Exceptional

Everything was great!
Sulagna, 3-night trip
Verified

10/10 Exceptional

We enjoy our stay.
Maksim, 4-night trip
Verified

10/10 Exceptional

Very wonderful stay thank you for everything
Vilma, 4-night trip
Verified

4/10 Fair

The beach in front of this hotel was super dirty with seaweed while the rest of hotels beach properties were clean.
Danny, 4-night trip
Verified

6/10 Good

It was OK
shahram, 1-night trip