8/10 Very good
Feb 9, 2026
Room was brand new, so definitely spotless. bedding and towels were soft and fluffy. The walk in shower was roomy and excellent. Staff were, generally, very good. When we checking on the Sunday, there was a long wait as I feel that Amber should have not been on her own. Other items was more toiletries in the bathroom. eg. shower caps, combs and spare toothbrush and toothpaste. Also special mention to the Sunday morning breakfast team. Breakfast was outstanding - the cooked offer were great especially the 'creamy' scrambled eggs (how scrambled eggs should be cooked) and the chicken sausages. However the breakfast staff were clearly new and less experienced and were not as attentive as expected in a 5 star hotel.
Daniel
Daniel, 1-night trip