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Festa Winter Palace

5.0 star property
Luxury hotel in Samokov with 2 restaurants and 2 bars/lounges

Choose dates to view prices

Experience luxury and family fun at Festa Winter Palace, where you can relax in the garden or unwind with a spa treatment. Indulge in fine dining at one of two on-site restaurants, get active with horseback riding or work out at the gym. The helpful staff have left lasting impressions on previous guests.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Parking available
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Nightclub
  • Free children's club
  • Ski rentals
  • Ski storage
  • Fitness center
  • Steam room
  • Valet parking
  • Self parking

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Children's club (free)
  • Playground on site
  • Separate bedroom
  • Premium TV channels
The current price is $124
$135 total
includes taxes & fees
May 18 - May 19

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room

1 bedroom, minibar, in-room safe, desk

Deluxe Room

  • Mountain view
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin

1 bedroom, minibar, in-room safe, desk

Deluxe Twin

  • Mountain view
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

Suite | 1 bedroom, minibar, in-room safe, desk

Suite

  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Suite

Family Suite | 1 bedroom, minibar, in-room safe, desk

Family Suite

  • Mountain view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Maisonette

Maisonette | Living area | TV, pay movies

Maisonette

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Wellness Suite

Wellness Suite | 1 bedroom, minibar, in-room safe, desk

Wellness Suite

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

View from room
Rila Hotel Borovets
Samokov
  • Pool
  • Spa
  • Airport transfer
  • Free parking
9.0 out of 10, Wonderful, 185 reviews
The price is $133
$145 total
includes taxes & fees
May 24 - May 25
Rila Hotel Borovets
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About the neighborhood

Map
Borovets, Samokov, 2010

What's nearby

  • Yanakiev Ski and Snowboard School - 17 min walk - 1.0 km
  • Borovets Ski Resort - 3 min drive - 1.5 km
  • Sitnyakovo Express - 4 min drive - 1.9 km
  • Saparevo Banski & SPA - 46 min drive - 46.6 km
  • Seven Rila Lakes - 51 min drive - 32.4 km

Getting around

  • Sofia Airport (SOF) - 78 min drive
  • Kostenets Station - 30 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Happy Duck - ‬3 min drive
  • ‪Iceberg Hotel Borovetz - ‬3 min drive
  • ‪Pizza Vicky - ‬17 min walk
  • ‪Black Tiger - ‬7 min drive
  • ‪Napoli Steak House Pizza - ‬5 min drive

About this property

Festa Winter Palace

Festa Winter Palace features a nightclub and a free kids' club. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with massages, facials, or body treatments. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and a fitness center.

At a glance

DONE

Hotel size

    • 66 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Free children's club
DONE

Pets

    • Pets not allowed
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 6 per night)
    • Onsite valet parking (EUR 6 per night)
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Playground

What to do

  • Horse riding/rentals
  • Pool table
  • Horse riding nearby
  • Ski lessons nearby
  • Snowboarding nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Bicycle rentals
  • Pool loungers
  • Ski equipment rentals
  • Ski storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Nightclub
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Well-lit path to entrance

Room amenities

Be entertained

  • Television
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Deep soaking bathtub
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free local calls

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 60 per vehicle (one way)

Parking

  • Self parking costs EUR 6 per night
  • Valet parking costs EUR 6 per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard

Cashless transactions are available.

Also known as

Festa Winter

Festa Winter Palace

Festa Winter Palace Hotel

Festa Winter Palace Hotel Samokov

Festa Winter Palace Samokov

Festa Winter Palace Hotel

Festa Winter Palace Samokov

Festa Winter Palace Hotel Samokov

Frequently asked questions

Does Festa Winter Palace offer free cancellation for a full refund?

Yes, Festa Winter Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Festa Winter Palace?

Yes, there's an indoor pool.

Are pets allowed at Festa Winter Palace?

Sorry, pets aren't allowed.

Is parking offered on site at Festa Winter Palace?

Yes. Self parking costs EUR 6 per night. Valet parking costs EUR 6 per night.

Is airport shuttle service offered by Festa Winter Palace?

Yes, an airport shuttle is available. The charge is EUR 60 per vehicle one way.

What are the check-in and check-out times at Festa Winter Palace?

Check-in start time: 2 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Festa Winter Palace and nearby?

Have fun with onsite winter activities like skiing. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Festa Winter Palace also has 2 bars, a nightclub, and a steam room, as well as spa services, an arcade, and a garden.

Are there restaurants at or near Festa Winter Palace?

Yes, there are 2 onsite restaurants.

Does Festa Winter Palace have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

Does Festa Winter Palace have any outdoor private spaces?

Yes, every room features a balcony.

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Reviews

Festa Winter Palace Reviews

8.2

Very Good

8.8

Cleanliness

8.6

Location

8.4

Staff & service

7.8

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

We always enjoy the uniqueness of the place. Its location is great and the facilities are also good. We noticed an obvious uplift in food quality this year.
Pene, 4-night trip
Verified

4/10 Fair

The hotel is dated throughout. The staff were
Elizabeth, 4-night trip
Verified

4/10 Fair

Bell’albergo, posizione ottima, ma il personale andrebbe riformato o cambiato - niente inglese, scortesia. Al ristorante punto DOLENTE. Cibo senza indicazioni di ingredienti - io intollerante al lattosio e vegetariana non capivo che cosa fossero i piatti, alla domanda cosa fosse - mi ricevevo un “Non lo so”. Al ristorante ci hanno trattato diverse volte come persone non grate o come se volessimo scappare. Niente saluto al ricevimento, neanche ricambiato. 5 stelle indicato è solo per bellezza
4-night trip
Verified

10/10 Exceptional

Our stay was great. I definitely recommend this hotel.
2-night trip
Verified

10/10 Exceptional

Classy holiday in a real palace.

We had a great winter vacation in this classy hotel. The personnel was kind and helpful.
Stanimir, 3-night trip
Verified

10/10 Exceptional

Amazing hotel! Great location and such a good stuff! Definitely will come back!
Ivan, 1-night trip
Verified

10/10 Exceptional

Great hotel with nice location and amazing stuff! Food was good. Honestly we had a great time here! Definitely will come back again soon!
Ivan, 2-night trip
Verified

8/10 Very good

It was quiet, well maintaiined.The staff was very friendly.My recommendation is to pay more attention on meals in the restaurant.
2-night trip
Verified

10/10 Exceptional

Had an amazing stay at this hotel. Been provided a free room upgrade. The staff are so kind. I like the size of the rooms - they're all big with large bathroom and comfy beds. Ordered a room service which was great too.
Petko, 1-night trip
Verified

10/10 Exceptional

Brilliant stay at the winter palace

We stayed to meet up with family on a skiing trip for 4 days. The check in was smooth, the view was amazing from our 5th floor junior suite overlooking the black slope (room 506). Breakfast was lovely, always plenty of food and a microwave if you wanted to warm anything up. The evening meal was tasty, salad bar amazing, not to my taste of evening meal but always enough to choose from. Checkout was easy and we left our luggage while we went for lunch too. Brilliant location just a short walk to the slopes. Will be looking to book again for next year.
Carl, 3-night trip
Verified

8/10 Very good

Room not as advertised

The room I was initially given was nothing like the description given on your website, no balcony, no bath tub, it was just a standard room. I complained to reception and they moved me to a suit with balcony but still no bath tub, they said there would be no extra cost which was good of them considering it was still below the standard described on your website when booking.
John, 4-night trip
Verified

2/10 Poor

Not a 5 star hotel

Our first visit to Bulgaria and we ended up at this 5* hotel (5* - really)?? - The x-mas lights were turned on in september and the smell of wunderbaum and horse droppings was quite overwhelming. Anyway, we arrived late in the evening, which we had notified the hotel about, and were 'welcomed' by a very rude male-receptionist, who said that our reservation had been cancelled. We had ordered and paid for half board and a deluxe room with mountain views and we showed him all the documentation to confirm our booking. We never figured out why and how our booking was cancelled? We were shown a room in the back of the hotel by a young man with absolutely no english skills. The room had no views and we were told that due to high demand there would be no guarantee that a room with a view would be available for us the next day. After having called the receptionist at Festa Winter Palace 3 times, who repeated what he had told us, the booking team at hotels.com offered us an alternative hotel option, but not a 5 star and not half board. My daughter luckily managed to find another option at a competetive site and hotels.com accepted that solution and returned our payment. But what a bad experience for a first visit to Bulgaria. The country is very beautiful but the people have a lot to learn when it comes to customer service and attitude. Not to mention the lack of language skills, especially english. What a shame ...
Tenna Ann, 5-night trip
Verified

10/10 Exceptional

Séjour à borovetz

Hôtel à taille humaine par rapport aux mastodontes russes et très agréable. Petit déjeuner copieux mais pas de repas. Une vraie piscine ( 20m) d'autant plus agréable que j'étais seule à en profiter. Chambre cossue mais lit un peu mou. Belles balades à pied dans le coin
daniele, 5-night trip
Verified

4/10 Fair

1-2 star hotel. Lots of others in the area

Very run down. Staff not overly nice. Given a horrible room. Just not worth the value, 2 star quality max.
William, 1-night trip
Verified

6/10 Good

Don't stay here if you expect 5-star hotel/service

This hotel is 2.5-stars at the most. The staff is nice and trying to be accommodating but the entire place is a joke. As soon as we arrived we found out the mini fridge in the room doesn't work. One of the towels had holes in it, HOLES in a towel at a 5-star hotel! We stayed in the middle of July but the entire hotel interior still had Christmas and New Year decorations. Bar and restaurants are not open at all even though they say they are and many time if you need something like a drink or food you have to talk to reception. The internet is in and out and so is the TV. My child wanted to watch TV one morning and the TV was not working so when I went to ask in Reception what the problem was they told me I probably don't know how to turn it on properly. WOW! We watched TV the night before and apparently my "turn on TV skills" were good back then. Turned out their internet was out and so was the TV signal. It is extremely rude of stuff to suggest something wrong with the room is their customer's fault. Our room was never properly cleaned when house keeping services passed by. Only thing they did was put on the bed cover and hang towels... The list goes on and on... I am not sure why the hotel is 5-stars. It is just bizarre. The only positive thing was how nice and friendly the staff was but unfortunately they couldn't make up for such badly run hotel.
4-night trip
Verified

8/10 Very good

Σε καλή θέση πολύ καλά spa αλλά το δωμάτιο δεν είχε μπαλκόνι λόγω του ότι βρισκόταν στον τελευταίο όροφο
KOSTAS, 2-night trip
Verified

10/10 Exceptional

better than recent reviews

Recent improvements Free outside parking available
jon, 7-night trip
Verified

10/10 Exceptional

Third consecutive visit

Nice hotel, my third visit in three years. Nice and clean, very warm and comfortable but always a few snags - broken light bulbs, missing tiles, radiator not properly screwed to wall. Nothing major to put me off and I'll be booking again for next year, probably not half board though as the food is a bit luke warm.
Verified

8/10 Very good

Great position near slopes

Lovely hotel, but not 5 star. Certain staff could benefit from more training. Breakfast brilliant, but better understanding needed of the timing of bringing out meal courses. TV had no English channels as advertised.
Alan & Debbie, 7-night trip
Verified

10/10 Exceptional

Excellent experience

Amazing place to rest and recharge. Excellent for young family with small children. Lots of activities around.
Aleksandar, 6-night trip
Verified

10/10 Exceptional

Great time in Borovets

Awesome hotel and staff. It's a bit tough to find as there are not a lot of signs. Otherwise location was great and so were the facilities. Staff was extremely friendly and accommodating. We found out that May is low season for them and thus a lot of the shops were not open in the area. Other than that we still had a great time
Verified

8/10 Very good

Bit of a trek to the slopes and ski rental places, but doable
Verified

8/10 Very good

Great choice; close to the ski slopes

Good room size; great location; excellent breakfast No ramp available at the main entrance and to Season Restaurant, which was very inconvenient with our baby stroller
Verified

10/10 Exceptional

Nice hotel and excellent location.

We had a warm and friendly welcome to the hotel. Very helpful and cheerful staff. We are a family of four adults and three children. The food was excellent for the adults. Good choice of meats and fresh vegetables. They had pasta with a sauce and pizza but I would suggest they add something like homemade chicken goujons for the children especially during school holidays. The swimming pool, like all others this time of year in Bulgaria, was cold to get into. The best way is to shower first and gradually reduce the temperature to cold. The pool seemed quite warm after that! The hotel's about 75 to 100 metres from the toboggan park so our little ones thought it was great. It's only a short walk to the chair lifts as well. The gondola is about 400 metres away. There isn't as much for the children to do in the hotel as there is at the nearby huge Hotel Rila or slightly further away Hotel Samakov but the hotel itself is much nicer. The other hotels don't seem to mind you using their facilities which are paid for separately such as the shooting gallery, pool, ceramic painting etc. We were lucky with the conditions as it had snowed the day before we arrived so all the runs were open. Generally, we really enjoyed our stay here and would certainly return.
Verified

6/10 Good

The stuff at the hotel was really nice. The gourmet restaurant wasn't gourmet at all. The level of all of the meals that we tried was 0 (and I am polite). The massage was very good.