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Phoenix Legend Hotel

3.0 star property
Unwind in style after exploring Hanoi's ancient streets. Indulge your senses at the spa or explore nearby markets for an unforgettable experience.

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Phoenix Legend Hotel

Reception
Reception
Front of property
Minibar, in-room safe, desk, laptop workspace
Deluxe Double Room, Balcony, City View | Minibar, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • Parking available
  • Spa
  • Non-smoking
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Room service
  • Spa services
  • 24-hour business center
  • Business center
  • Airport shuttle
  • Train station pick-up service
  • Air conditioning
  • Front-desk safe
  • ATM/banking services

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
The price is $31
$35 total
includes taxes & fees
Feb 21 - Feb 22

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Double Room

Junior Double Room | Minibar, in-room safe, desk, laptop workspace

Junior Double Room

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
Free bottled water
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Family With Window

Deluxe Family With Window | Minibar, in-room safe, desk, laptop workspace

Deluxe Family With Window

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
Free bottled water
  • 34 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Superior Double Room, City View

Minibar, in-room safe, desk, laptop workspace

Superior Double Room, City View

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
Free bottled water
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Quadruple with Window

Minibar, in-room safe, desk, laptop workspace

Superior Quadruple with Window

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
Free bottled water
  • 30 sq m
  • Sleeps 5
  • 1 King Bed and 2 Large Twin Beds

View all photos for Deluxe Double Room, Balcony, City View

Deluxe Double Room, Balcony, City View | Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room, Balcony, City View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Maison D'Hanoi Hotel

Spa
Airport transfer
Free WiFi
Restaurant
7.8 out of 10, Good, (90)
The price is $20
$22 total
includes taxes & fees
Feb 4 - Feb 5
Maison D'Hanoi Hotel
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About the neighborhood

Map
14A Chan Cam Street-Hoan Kiem District, Hanoi Old Quarter, Hanoi, 10000

What's nearby

  • St. Joseph's Cathedral of Hanoi - 4 min walk
  • Hoan Kiem Lake - 7 min walk
  • Hanoi Old Town Night Market - 8 min walk
  • Thang Long Water Puppet Theatre - 9 min walk
  • Hanoi Opera House - 17 min walk

Getting around

  • Noi Bai Intl. Airport (HAN) - 41 min drive
  • Hanoi Long Bien Station - 7 min drive
  • Hanoi Railway Station - 16 min walk
  • Ga Thuong Tin Station - 17 min drive
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • ‪Mỳ Phố - ‬1 min walk
  • ‪Blackbird Coffee - ‬1 min walk
  • ‪Phở Gà Nguyệt - ‬1 min walk
  • ‪An Cafe - ‬1 min walk
  • ‪Loading T - ‬1 min walk

About this property

Phoenix Legend Hotel

Phoenix Legend Hotel puts you in a great location, within just a 10-minute walk of St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake. You can grab a bite to eat at the restaurant, or indulge in Thai massages, facials, or aromatherapy. This Art Deco hotel is also just a 5-minute drive from Hanoi Old Town Night Market and Hanoi Opera House.

Languages

Chinese (Mandarin), English, French, Vietnamese

At a glance

DONE

Hotel size

    • 25 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is 11:30 AM
DONE

Special check-in instructions

    • This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free offsite parking within 1640 ft
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
    • Train station pick-up*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Room service (limited hours)

Working away

  • 24-hour business center

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Spa services
  • Art Deco architecture

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk
  • Hardwood flooring in room

Room amenities

Be entertained

  • 32-inch plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • In-room computer
  • Desk
  • Free WiFi and wired internet
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy.

Fees & policies

Optional extras

  • Dial-up internet access is available in guestrooms for an extra charge
  • Buffet breakfast is offered for an extra charge of approximately VND 230000 for adults and VND 119999 for children
  • Airport shuttle service is offered for an extra charge of VND 357000 per vehicle (roundtrip)
  • Train station pick-up service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for VND 200000.0 per day

Policies

This property accepts mobile payments and cash.

Also known as

Hanoi Serendipity
Hanoi Serendipity Hotel
Hotel Serendipity
Hotel Serendipity Hanoi
Serendipity Hanoi
Serendipity Hotel
Serendipity Hotel Hanoi
Hanoi Serendipity Hotel
Phoenix Legend Hotel Hotel
Phoenix Legend Hotel Hanoi
Phoenix Legend Hotel Hotel Hanoi

Frequently asked questions

Does Phoenix Legend Hotel offer free cancellation for a full refund?
Yes, Phoenix Legend Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Phoenix Legend Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Phoenix Legend Hotel?
No, unfortunately, but there's free parking nearby.
Is airport shuttle service offered by Phoenix Legend Hotel?
Yes, an airport shuttle is available. The charge is VND 357000 per vehicle roundtrip.
What are the check-in and check-out times at Phoenix Legend Hotel?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is 11:30 AM. Express check-out is available.
What is there to do at Phoenix Legend Hotel and nearby?
Phoenix Legend Hotel has spa services.
Are there restaurants at or near Phoenix Legend Hotel?
Yes, there's an onsite restaurant.
What's the area around Phoenix Legend Hotel like?
Phoenix Legend Hotel is in Old Quarter, a short 4-minute walk from St. Joseph's Cathedral of Hanoi and 7 minutes' walk from Hoan Kiem Lake.

Phoenix Legend Hotel Reviews

Reviews

8.4

Very Good

8.6/10

Cleanliness

9.0/10

Staff & service

6.6/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Poor

Do Not Stay Here
It was not a good experience. First the room smelled dank. That’s partially due to a leak in the sink. Told them when we first arrive there after check in. They say they will dice it. They never did. Told them the second day again. They never fixed it. I asked them for extra towel so we can line the restroom floor due to the leak. They said they ran out. They keep passing the buck from the night and shift. On the 3rd day. They change rooms for us. They say they will move our luggage for us. They never did. In the second room the shower head holder was broken. When you turn it on it sprayed everywhere in the restroom due to high water pressure. Second issue was the bath towels. They are old and tattered. Looks disgusting. More like a rag. Third issue is the breakfast buffet. You have to walk 100 meters to a different hotel. Not convenient. The selection there is terrible. I’ve stayed in Hanoi several time and this by far is the worst hotel ever.
Teddy, 3-night family trip
Verified Hoteles.com guest review

8/10 Very Good

Excellent Location, Great Value.
Great budget hotel in an excellent location in the Old Quarter, surrounded by restaurants, cafés, spas, and countless other shops and services. Tour companies, currency exchange, and laundry services are on every corner. The room was comfortable and spacious, and the hotel has an elevator. They also offer tour services and airport transfers, which is super convenient. The staff is friendly and attentive, always ready to help with any requests or questions. Breakfast is included, though it's served in a building just a 2-3 minute walk away.
Nelly, 4-night trip
Verified Hoteles.com guest review

8/10 Very Good

-
Go, 3-night trip
Verified Expedia guest review

6/10 Good

Dining was at another location. No safe in our room, no chair. Broken PowerPoints, so one was Overloaded. No safety latch on door. No hanging facility. No bedside table. BUT was moved to another room which was much better. Staff were accommodating.
David, 3-night romance trip
Verified Expedia guest review

2/10 Poor

Le pire hôtel à Hanoi en trois ans
Pas de chauffage la première nuit et chauffage insuffisant pour les 2 autres nuits. Climatisation veut dire contrôle de confort en chaleur ou froid. Ici la chaleur n’y était pas
Rene, 3-night trip
Verified Hoteles.com guest review

2/10 Poor

Edmund, 4-night trip
Verified Hoteles.com guest review

6/10 Good

To eat breakfast, you have to walk to other location, and the food were limited
Diem, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

The staff were quite friendly and attentive to my and my friends’ needs. The laundry service is fantastic with a fast turn around time. They also helped me with a taxi to the airport which made things very simple and easy. I was disappointed that my room did not have a water boiler, yet they had tea cups in the room.
Verified Expedia guest review

8/10 Very Good

Good Value, great staff.
Excellent location on a quieter street in Hanoi's Old Quarter. The staff was wonderful. The rooms were relatively spacious in comparison to other hotels in Vietnam. Great price for an Old Quarter hotel.
1-night trip with friends
Verified Hoteles.com guest review

10/10 Exceptional

Great small hotel located in the Old Quarter.
This hotel is in a perfect area of the Old Quarter. It is a small hotel located in a narrow side street. The room was very clean and staff was very helpful. The breakfast is good. The location was also very quiet. We were able to walk to most places we wanted to visit. I highly recommend this hotel. A great value
Charles, 1-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Perfect stay
I stayed for 2 days at the Serendipity Hotel during my stay in Hanoi and everything was perfect. Excellent location in old Hanoi, large, quiet and clean rooms. and above all a great staff. Their advice of restaurants and cafes are great, they only offer places frequented by Vietmamese, out of the tourist circuits . A highly recommend for a stay in Hanoi .
Tyson, 1-night romance trip
Verified Hoteles.com guest review

10/10 Exceptional

Pleasant hotel in a good location
We stayed 2 nights in this hotel. The location is very central and you can reach many points well on foot. The staff is very friendly and the check-in was very fast. Also the breakfast fulfilled our expectation. The cleanliness of the rooms is very good. Can be recommended for a city trip of this kind. Thank you for the pleasant stay, hotel staff.
Maddison, 1-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Comfortable hotel very well located in the center.
Perfectly located in the heart of old Hanoi, close to the lake and shopping streets. Very comfortable and clean, silent at night .. perfect for resting an urban day The staff very available and smiling, speaks very good English. They are also great tips for restaurants or activities. We stayed for 2 nights, a faultless one. We recommend this hotel
Xavier, 1-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

Very good hotel
Super hotel, very well quoted in the center of Hanoi. Very nice and helpful staff. Clean and functional rooms. Very good breakfast. A very family-friendly hotel where my mother has been staying for 5 years for work, without any disappointment.
Ashley, 1-night trip with friends
Verified Hoteles.com guest review

8/10 Very Good

Value for money
The construction next door was noisy, drilling into the middle of the night! And starting their work early at 6am! Room floor was dusty throughout my week of stay because of the construction. Staff is helpful and cheerful. Great location!
JULIANA, 7-night trip with friends
Verified Hoteles.com guest review

10/10 Exceptional

Unforgettable stay in Hanoi
This is the best rating I've ever written, and I probably will not be able to write anything better that that everything was just right: location, facilities and above all the service. The staff was incredible, especially Liliy who give you the feeling of being totally welcome. Efficient organization, helpfulness and a very good gastronomy complete the very positive impression. Many thanks to all who made our stay unforgettable!
Marius, 1-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

It is really good stay here.
Staff was really nice and helpful, comfortable room (comfortable bedding, king-size bed and no noise), very good location (within the old quarter), hearty breakfast with choice, reasonable price ... In short, everything was excellent.
Hugues, 1-night romance trip
Verified Hoteles.com guest review

10/10 Exceptional

Excellent value for money.
Great hotel we took the Double with private bathroom, The room was perfect! The staff are very friendly always at the little care, they helped us book a 1 night and 2 day cruise to Halong Bay as well as to take the night bus to South Vietnam. Everything was very well organized for the trips.
Corey, 1-night romance trip
Verified Hoteles.com guest review

10/10 Exceptional

Quality hotel in the center.
The staff is very friendly, always available and good advice. We were very caring! The room was lovely and very good breakfast too. The location in Old Hanoi is great because the room was quiet and so convenient to get access historical sites, restaurants on foot. The hotel organized tour to Ha Long Bay and the organization was really good.
Claudia, 1-night romance trip
Verified Hoteles.com guest review

10/10 Exceptional

Excellent hotel in Hanoi center
The hotel is located in the middle of the Old Quarter, everything is nearby. The rooms are clean and especially the bathroom. The staff was very welcoming and helped us a lot. Ms Lucy helped us to book our Halong Bay trip without any problem.
Elliot, 1-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Completely satisfied.
We were there twice and always very satisfied. The staff is super friendly and helpful. The rooms are big, cozy and very clean. The bathroom is also clean. The breakfast was delicious. We were very satisfied and would like to come back.
Thomas B., 1-night romance trip
Verified Hoteles.com guest review

4/10 Fair

They overbooked the hotel so we were moved to a sister hotel round the corner. Not sure how Hanoi serendipity is but phone is was ok
2-night trip with friends
Verified Hoteles.com guest review

8/10 Very Good

Helpful Staff
The staff were helpful when required and the place was very quite despite being in the Old Quarter.
Anita, 2-night trip
Verified Expedia guest review

6/10 Good

Won't be staying here again
Location is prime, walls and windows are thin so you can hear and smell everything inside the room. Food is terrible.
Jodie, 4-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Great hotel.
We loved it. Great location, cozy and quiet, nice rooms, awesome breakfast, very friendly and helpful staff. We highly recommend this hotel.
Huy, 1-night trip with friends
Verified Hoteles.com guest review