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Hotel Cristallo

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Surrounded by the majestic Italian Alps, Hotel Cristallo offers a luxurious retreat for families and adventure-seekers alike. Enjoy downhill skiing, cross-country skiing, or unwind with yoga classes at the health club; relax in one of two pools or indulge in treatments at Wellness Cristallo spa.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Free breakfast
  • Airport transfer
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Free children's club
  • Ski rentals and lessons
  • Ski storage
  • Ski passes
  • Health club
  • Sauna
  • Steam room
  • Children's pool

For families (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Television
  • Garden
The current price is $337
$379 total
includes taxes & fees
Jun 12 - Jun 13

Why we love this property

Work and play perfection
Productive meetings and in-room desks fuel business success at this hotel. Unwind later with spa treatments, hot tub soaks, and yoga classes.
Culinary variety awaits
The hotel restaurant serves Italian cuisine with lush garden views. A cafe, bar, and complimentary buffet breakfast round out the dining experiences.
Mountain fun year-round
Skiers and hikers flock to this mountain hotel for seasonal thrills. Adventurers can hit the trails by foot, ski, or horseback before relaxing outdoors.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room

Standard Double Room | Down comforters, minibar, in-room safe, individually furnished

Standard Double Room

  • Garden view
  • 22 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room

Superior Room | Down comforters, minibar, in-room safe, individually furnished

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Suite, Poolside

Luxury Suite, Poolside | Mountain view

Luxury Suite, Poolside

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 47 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Deluxe Suite

Deluxe Suite | Down comforters, minibar, in-room safe, individually furnished

Deluxe Suite

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Standard Triple Room

Down comforters, minibar, in-room safe, individually furnished

Standard Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 27 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Junior Room

Junior Room | Down comforters, minibar, in-room safe, individually furnished

Junior Room

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

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9.2 out of 10, Wonderful, 55 reviews
The price is $194
$223 total
includes taxes & fees
Jun 14 - Jun 15
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About the neighborhood

Map
Via Verda 3, La Villa, Badia, BZ, 39036

What's nearby

  • Puez-Geisler Nature Park - 17 min walk - 1.2 km
  • 5 Piz La Ila 2077m - 6 min drive - 2.8 km
  • Alta Badia Ski Resort - 6 min drive - 2.8 km
  • 54 Colz - 7 min drive - 2.9 km
  • Falzarego Pass - 34 min drive - 21.2 km

Getting around

  • Bolzano Airport (BZO) - 113 min drive
  • San Lorenzo Station - 31 min drive
  • Casteldarne/Ehrenburg Station - 33 min drive
  • Brunico/Bruneck Station - 33 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Hotel Gran Risa - ‬2 min drive
  • ‪Rifugio Bioch - ‬30 min drive
  • ‪Edelweisshutte - ‬7 min drive
  • ‪i Tablà - ‬33 min drive
  • ‪Salvan Pizzeria Ristorante - ‬3 min drive

About this property

Hotel Cristallo

Placing you just steps from Dolomites, Hotel Cristallo features downhill skiing, snowboarding, and cross-country skiing. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with hot stone massages, aromatherapy, or Ayurvedic treatments. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a free kid's club. Ski passes, storage, rentals, and lessons are also available.

At a glance

DONE

Hotel size

    • 49 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 10:30 PM
    • Minimum check-in age: 18
    • Check-out time is 10:30 AM
DONE

Special check-in instructions

    • The front desk is open daily from 7:30 AM - 10:30 PM
    • Front desk staffed during limited hours
    • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Yoga classes
  • Mountain biking
  • Rope course
  • Horse riding/rentals
  • Ice skating
  • Shopping
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Rafting nearby
  • Skydiving nearby

Working away

  • Meeting rooms

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Pool loungers
  • Ski equipment rentals
  • Ski storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
  • Health club
  • An outdoor pool
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Bathroom emergency pull cord
  • Hardwood flooring in room

Ski

  • Ski passes
  • Downhill skiing
  • Snowboarding
  • Ski lessons
  • Ski storage
  • Ski rentals
  • Snowshoeing
  • Snowmobiling nearby

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Heating
  • Minibar
  • Bathrobes and slippers
  • Children's robes

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellness Cristallo. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

Onsite venue - Overlooking the garden, this theme restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available.
Onsite venue #2 - Overlooking the garden, this restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.80 per person, per night. This tax does not apply to children under 14 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the swimming pool
  • Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard

Cashless transactions are available.

Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Also known as

Cristallo Badia

Hotel Cristallo Badia

Hotel Cristallo Hotel

Hotel Cristallo Badia

Hotel Cristallo Hotel Badia

Frequently asked questions

Does Hotel Cristallo offer free cancellation for a full refund?

Yes, Hotel Cristallo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Cristallo?

Yes, there's an indoor pool, an outdoor pool, and a children's pool.

Are pets allowed at Hotel Cristallo?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Cristallo?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel Cristallo?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Hotel Cristallo?

Check-in start time: 2:00 PM; Check-in end time: 10:30 PM. Check-out time is 10:30 AM.

What is there to do at Hotel Cristallo and nearby?

During the winter, enjoy onsite recreation like cross-country skiing and snowboarding and return when the snow melts for horseback riding and mountain biking. Additional recreation onsite includes yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hotel Cristallo also has an outdoor pool, a sauna, and a steam room, as well as an arcade, a picnic area, and a garden.

Are there restaurants at or near Hotel Cristallo?

Yes, there's an onsite restaurant that offers Italian cuisine and garden views.

What's the area around Hotel Cristallo like?

Hotel Cristallo is located a short 20-minute walk from Puez-Geisler Nature Park.

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Reviews

Reviews

9.4

Exceptional

9.8

Cleanliness

9.0

Location

10

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The spa facilities were exceptional, with excellent service and great atmosphere. (5 reviews)
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From real guest reviews summarized by AI.

Reviews

Verified

10/10 Exceptional

Very good food. Very good spa. Very nice staff. Fantastic nature for skiing and hiking in the areas around the hotel.
Stig, 5-night trip
Verified

8/10 Very good

The saunas and pool were outstanding!!
Karen, 2-night trip
Verified

10/10 Exceptional

Hotel Cristallo is a gem of a hotel, and the perfect location from which to explore the Dolomites. The staff is extraordinarily friendly and helpful, and makes you feel at home. The spa and dining programs are both extremely well-run and add to the benefits of staying here, Was truly sad to leave. Highly recommend
zachary, 3-night trip
Verified

10/10 Exceptional

Amazing

We had an amazing time and the food is to die for
Pere, 3-night trip
Verified

10/10 Exceptional

Outstanding!

Outstanding service, food was excellent great atmosphere and beautiful spa and rooms it was amazing!
Lisa, 1-night trip
Verified

10/10 Exceptional

This hotel is way beyond our expectations. We really enjoyed the indoor and outdoor pool. The hotel staffs are very friendly and helpful. It’s a great experience staying there. We wish we should have stayed longer.
XUDONG, 1-night trip
Verified

10/10 Exceptional

A perfect stay with fantastic spa and service

A genuinely fantastic experience and would recommend this hotel to anyone. The service throughout was impeccable. The room was wonderful and spacious with fresh towels each day. The spa is brilliant and if you have the chance to join an Aufguss session we would strongly recommend it - it was great! The itinerary of daily events was a really nice touch and the dessert buffet (Fridays) and banquet dinners (Sundays) were very good. One of the very best hotel stays I have had.
Harley, 4-night trip
Verified

10/10 Exceptional

Loved every minute! Felt very pampered. Amazing place to return to after a long day of hiking and exploring. Excellent staff!
kim, 4-night trip
Verified

10/10 Exceptional

An excellent hotel

Our stay was amazing, the service was excellent as well as the spa facilities . Food was superb and Christina gave us a great service at the restaurant . The chef Joseph is a master ! The only thins that can be improved (1) to heat the jacuzzi in the indoor pool as it’s too cold (2) to add weights of 2 or 3 k at the gym (which was also great )
Alon, 4-night trip
Verified

10/10 Exceptional

Amazing place. The restaurant is truly exceptional. The staff members are not only professional but also incredibly kind. Francesco, in particular, went above and beyond to ensure that our dining experience was nothing short of perfect. He was consistently polite, professional, and readily available to assist us. The facilities and rooms are impeccably clean and well maintained. I highly recommend this place.
Salavatore, 4-night trip
Verified

4/10 Fair

Fantastic hotel stay with very bad ending...

Hotel location, staff ,food, room and all facilities are great.These are 10/10...We have had 2 rooms with my boys. But we had a problem at the end of our stay wich our thoughts become very negative.After check out, we drove our car about 3 hours and remembered that my wife forgot her jacket at the wardrobe. Four members of our family were very sure that it was in the room when we left. We called the hotel 3 times to check if it is found and answers were all negative. It was very annoying to us. We are not considering value of the jacket. When you stay in a hotel ,it becomes your home during your stay and you want to feel 100% secured . As a result we do not want to go back again. Sorry...
Engin, 2-night trip
Verified

10/10 Exceptional

The ENTIRE staff in all areas was exceedingly friendly and helpful.
Ryon, 3-night trip
Verified

10/10 Exceptional

a gem in the Dolomites

thoroughly enjoyed our stay at this beautiful hotel. room and all facilities are fantastic and we like the rustic but modern design.
Stephan, 7-night trip
Verified

10/10 Exceptional

Kind staffs and welcoming mood

Staffs at reception were kind and professional. Welcome and farewell were satisfactory. Spa facility was generally excellent except for the case that no warm water was provided at shower booth in indoor pool around dinner time. Rest of it, overall service and facility were exceptional. I would like to visit again.
Yongchang, 1-night trip
Verified

10/10 Exceptional

Traumhafter Ausblick
Günter, 2-night trip
Verified

10/10 Exceptional

Séjour parfait. Superbe établissement. Personnel chaleureux, disponible et souriant. Spa formidable. Décoration de l’hôtel avec grand goût. Excellent repas en demi-pension. Carte des vins impressionnante. Espace enfants ludique et vraiment bien pensé.
Vincent, 1-night trip
Verified

10/10 Exceptional

Härligt SPA, god frukost & middag. Utmärkt service!
Maria, 4-night trip
Verified

6/10 Good

Personale davvero cordiale e professionale. Standard estetico della camera a noi assegnata non coincidente con immagine e foto sia su vs sito che dell'hotel. Bagno con estetica agé . Posizione ubicativa non ideale su strada a medio scorrimento, rumorosa. Spa esterna con affaccio su strada
Francesca, 1-night trip
Verified

10/10 Exceptional

Sehr gutes Essen. Sehr guter Spa-Bereich. Sehr freundliches Personal. Eigener Ski-Bus.
Sven, 5-night trip
Verified

10/10 Exceptional

Sehr schöne Hotel mit ein Wellness Anlage
Michael, 4-night trip
Verified

10/10 Exceptional

Лучший отель в котором мы останавливались! Персонал 10/10 Чистота 10/10 Удобства 10/10 Местность 10/10 Спа-зона 10/10 Кухня 10/10 Понравилось абсолютно все! Бронировали номер стандарт, но при заселении нам предложили люкс с видом на горы без доплаты. Мы были в приятном шоке. В номере больше всего понравился камин, терраса с шезлонгами, панорамные окна с видом на горы, ванна отдельная от душа. Прекрасная спа-зона, в которую входит внешний бассейн с подогревом, внутренний бассейн, детский бассейн, джакузи, 4 вида саун, несколько релакс-зон, гидромассаж для ног. В спа-зоне есть уголок, где стоят угощения для постояльцев (разные виды напитков, орешки, сухофрукты, свежие фрукты). Отличные завтраки! Я впервые довольна классическими европейскими завтраками. Большое разнообразие блюд и все очень вкусное! Дополнительно мы оплачивали ужин, 32€ с человека. На ужине есть возможность сделать заказ на несколько позиций из меню. Не шведский стол. Так же здесь самый добрый и отзывчивый персонал, который нам встречался в отелях. Hotel Cristallo, мы влюбились в вас по уши!❤️ Вернемся еще ОБЯЗАТЕЛЬНО!
Anton, 2-night trip
Verified

10/10 Exceptional

highly recommended

We felt sooooo spoiled
Shay, 1-night trip
Verified

10/10 Exceptional

Sehr feudliches Personal. Herzlicher Empfang. Super Hotel, sehr sauber. Toller Spa Bereich. Hervorragendes Essen und gute Parkmöglichkeiten. Was will man mehr. Haben uns sehr gut gefühlt. Ein Danke an das Haus!
Udo, 2-night trip
Verified

8/10 Very good

Akzeptables Hotel

Die Zimmer sind sehr rustikal und haben eine einfache Ausstattung, aber der Wellness Bereich des Hotels ist traumhaft. Eine der Saunas hat eine Glasfront zur Poollandschaft, was etwas gewöhnungsbedürftig ist.
Jan, 3-night trip
Verified

8/10 Very good

La struttura ha una spa moderna molto curata , Anche la colazione è molto ricca e attenta alle esigenze della clientela. Personale molto gentile .
1-night trip