Does Acacias Hotel offer free cancellation for a full refund?

Yes, Acacias Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Acacias Hotel?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 6:30 PM.

Are pets allowed at Acacias Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Acacias Hotel?

Yes, there's free self parking.

Is airport shuttle service offered by Acacias Hotel?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at Acacias Hotel?

Check-in start time: 12:30 PM; Check-in end time: 12:30 AM. Check-out time is 12:30 PM.

What is there to do at Acacias Hotel and nearby?

Acacias Hotel has an outdoor pool and a garden.

Are there restaurants at or near Acacias Hotel?

Yes, there are 2 onsite restaurants, featuring international cuisine, ocean views, and poolside dining.

Does Acacias Hotel have rooms with private hot tubs?

Yes, each room has a jetted bathtub.

What's the area around Acacias Hotel like?

Acacias Hotel is located on the waterfront in Heron. Popular attractions include Hamoudi Mosque, which is 5 minutes away by car.

Acacias Hotel, Djibouti: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Sep 22, 2023

The HIGH LIGHTS about this property would be the rooms with balconys, the Excellent outdoors seating space and my favorit being right by the water.

Keith, 2-night trip

2/10 Poor

Sep 5, 2025

Not worth the price . Even though it’s cheaper

Courtney, 1-night trip

4/10 Fair

May 14, 2025

虫が出るのは残念。シャワーホースが割れているので水量が不足。

kokus, 4-night trip

10/10 Exceptional

Dec 12, 2024

Love the view, quiet and clean place. Staff are nice, helpful and professional. I will also looking forward to go back there.

Fathia, 1-night trip

10/10 Exceptional

Oct 17, 2023

TB

Tres gentils tres pro, navette aeroport gratuite. Rapport qualite prix excellent.

2-night trip

2/10 Poor

Aug 3, 2023

Cockroaches in the room. Dishes in the hallway for two days. Room was filthy. Shower was dirty and had calcium deposits caked over the handle. The worst hotel I have ever stayed in. I left after one night and will seek a refund for the entire stay.

Thomas, 3-night trip

6/10 Good

Dec 11, 2020

Ien

Rapport qualités prix interessant et facilités de resttauration sur place. Wifi aleatoire compliqué pour une mission professionnelle.

Sylvie, 4-night trip

8/10 Very good

Jan 28, 2020

Les Acacias was a great little oasis in Djibouti. Being able to come back to the calm pool area after being out all day was perfect. Rooms were in good shape and had decent wifi. The included breakfast was also pretty good. Be sure to say hi to Zeus the friendly pool dog!

Aaron, 3-night trip

8/10 Very good

Dec 30, 2019

Pleasant Stay

Simple but pleasant hotel. Pool area is on the small side but overall clean and well kept. Staff are very friendly and helpful!!

Tara, 5-night trip

8/10 Very good

Aug 15, 2019

Nice 3-star hotel in Djibouti

This is a well-appointed hotel at the far end of Heron district. You will need a taxi to get here, or it’s a long walk to the center. The rooms are spacious and comfortable, with powerful AC. Each room has a small balcony. The hotel is on par with most 3-star hotels in North America (eg. Days Inn, Ramada): Breakfast could have been better, and consists of many carbs. But, it did the job. Pool is nice and refreshing. Service was excellent! Very friendly and knowledgeable staff. My shuttle to the airport was late by 20 minutes, but this did not affect my flight as I was already early.

1-night trip

10/10 Exceptional

Feb 16, 2019

Confort At a Short Notice

The place was excellent as well as the staff

Keith, 1-night trip

8/10 Very good

Nov 1, 2017

Suitable business traveller destination. Well appointed and reasonably priced relative to comparabes. Place needs a business centre though.

dave, 2-night trip

4/10 Fair

Jun 2, 2016

Price to quality ratio (overrated)

The staff was very friendly, but apart from that the hotel is far from being a 200usd ++ hotel.

8/10 Very good

Jan 13, 2016

算是吉布提不错的酒店，我喜欢酒店的名字，金合欢

酒店有纱窗，因此可以开窗透空气，同时，有游泳池和开放式酒吧，靠近海边。

6/10 Good

Dec 27, 2015

Quiet, clean, could improve

The hotel can be easily reached from the airport via taxi. It is clean although not very well maintained. Lots of limescale in the shower but more than decent water pressure. There's no way that I could find to block the fan over the bed so if you're sensitive to noise that can be annoying. The hotel is quiet, good for sleeping and mattresses are on the hard side (which i personally like). Had dinner and breakfast and enjoyed both - including a glass of wine. The hotel is on the sea well enough but I would personally avoid swimming. Swimming pool is there although not very big. The most annoying feature is the building next to it that seems to belong to one military base for staff accommodation. Their balconies all look into the swimming pool so self-conscious swimmers might be embarrassed.

2/10 Poor

Dec 20, 2015

Sliding quality no attention to the guests

I have spent well over 100 nights in this hotel. It was never the best, but the staff was warm and friendly. The hotel management has always seemed to want to offset the warmth and friendliness of the staff. Last winter I had stayed close to 60 days, I had an evening flight out. I requested a late checkout. The only consideration was to charge me full rate for an additional day, even though I only wanted to check out at 4 pm rather than noon. It is not like it is a luxury hotel. It would be consider a low end hotel anywhere other than Djibouti. It happened again on this trip. My flight was leaving late evening. I wanted a shower having had to work the day--Djibouti, even in winter, is still a hot humid place to work. Their only option was a "half day" charge, which turned out was nearly full rate. Most quality hotels would have given such a long staying and frequent visitor, a complementary late checkout. No, my experience is they want the extra time to gouge their loyal customer one more time. Well this time was the last time for me. There are other hotels in Djibouti. I used to recommend the Acacias Hotel as being a good value when put in conjunction with the great staff. There are still some of those great and friendly staff members left, but I am joining the ones that are no longer there and leaving too..

6/10 Good

Jul 17, 2015

Hôtel pas prévu pour du tourisme

Pas de plan de ville et peu de conseils. Très loin du centre ville et les taxis sont relativement chers. Pas de plage digne de ce nom (algues, bouteilles plastiques...) Il a fallu quémander tous les jours des serviettes de toilette. Des prix élevés exemple un soda à l'aéroport = 100 frs djibout, à l'hôtel 6 fois plus soit 600 frs djibout pour un verre et des glaçons! Par contre un personnel très serviable et très gentil.

6/10 Good

Jul 8, 2015

Un accueil fort sympathique avec un staff qui cherche vraiment a aider ses clients. La chambre est correcte, mais rien de fantastique. La qualite de l'eau fait que la tuyauterie de la salle de bain laisser a desirer. Il faut cependant veiller a ce que la clim fonctionne bien. J'ai eu quelques soucis avec les telecommandes.Dans une telle chaleur, ca peut vite devenir embetant.

10/10 Exceptional

Mar 10, 2015

Quiet and Relaxing

Wonderful stay. Pool area is relaxing snd inviting. Food is delicious. Staff is welcoming.

10/10 Exceptional

Feb 13, 2015

Wonderful Hotel and staff, Great value.

The thing that brought me to the Acacias was the great rates. The thing that has kept coming to the Acacias is the staff. Everyone was very friendly and welcoming without them being overbearing. I have had several extended stays at the Acacias Hotel. The staff is always helpful and pleasant. The rooms comfortable and clean. The hotel restaurant has a great menu and a wonderful chef. The menu was updated regularly, which makes staying several weeks and dinning at the hotel very feasible. The restaurant is very affordable.

8/10 Very good

Jan 31, 2015

Djibouti

A relatively new hotel in quite area @ end of peninsula .location is in a safe neighbourhood close to casino/kempinski/embassies.nice lobby with sofas.papers,fountain, with aircon/gift shop/ATM(not working).Outdoor pool with bar.Restaurant serves all meals,breakfast is poor but can ask for fresh juice & eggs.Food is good quality & served hot,dinner buffet is excellent when hotel is busy.Rooms are good size with king bed/wifi/aircon/tv/desk.Bathrooms are basic & walk in shower needs renovating.No problem staying extra night & airport shuttle(surcharge).available.Staff make the difference here & are friendly & helpful,credit to manager & reception/restaurant staff for looking after guests.good value with good service.

8/10 Very good

Jan 26, 2015

一泊しました。

セキュリティも配置されていて、安心して宿泊出来ました。周囲にはお店などないホテルなので、のんびり過ごしたい人に適していると思います。

4/10 Fair

Dec 29, 2014

Not customer oriented and overpriced.

Room did not have a bathtub, there was no view despite being next to the beach. There was no table in the room, thus no work station. Food and business center services overpriced. Charged 20 USD for airport pickup, internet only works on one device per customer. Worth going elsewhere.

4/10 Fair

Nov 3, 2014

Nice physical structures, good breakfast, very clean, but terrible staff communication and service. Failed to send us a car that we specifically ordered when we arrived at 2am, then failed to send us a car after we called to ask for one. Told us the wrong check-out date, then got angry with us not checking out in time.

6/10 Good

Oct 31, 2014

Great rooms, bad service

The pros: rooms were very comfy, with suites (couch can serve as a second bed), a small kitchenette with fridge (though the fridge actually working was hit or miss), very spacious and nice bathrooms, good counter space and shower, nice TV, AC. Hair dryer stayed on for about 1 min at a time but at least there was one! Incredible pool that was clean, large and lovely for an early morning dip. What was really NOT good about this hotel was the service!! We booked an airport pickup by forwarding our itinerary and were **not picked up** -- they got the date wrong and just were generally incompetent. Efforts to have them book us a cab got us a rate 5x the normal market price. Efforts to have the front desk book tourist activities were met with enormous incompetence and lack of basic English understanding ("two pairs" is not the same as "two people"). One night room service didn't even show up. However, they did provide us with two plug adapters. Overall, expensive for really bad service but the rooms were very nice (and the pool was stellar).

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Frequently asked questions

Does Acacias Hotel offer free cancellation for a full refund?

Is there a pool at Acacias Hotel?

Are pets allowed at Acacias Hotel?

Is parking offered on site at Acacias Hotel?

Is airport shuttle service offered by Acacias Hotel?

What are the check-in and check-out times at Acacias Hotel?

What is there to do at Acacias Hotel and nearby?