Near Calderon Park, Hotel Boutique Los Balcones offers a warm welcome with free full breakfast, a rooftop terrace, and fine dining at SOLE MIO. Relax in the 2 hot springs or enjoy some pampering with a manicure/pedicure or massage. Previous guests rave about their stay.
President Borrero 12-08, and Gaspar Sangurima, Cuenca, Azuay, 10150
What's nearby
Plaza Rotary Market - 2 min walk - 0.2 km
Calderon Park - 7 min walk - 0.6 km
New Cathedral of Cuenca - 9 min walk - 0.8 km
Río Tomebamba & Calle Larga - 12 min walk - 1.0 km
San Sebastian Plaza - 15 min walk - 1.3 km
Getting around
Cuenca (CUE-Mariscal Lamar) - 7 min drive
14n - Antonio Borrero Station - 3 min walk
Luis Cordero (Hermano Miguel) Station - 3 min walk
Gaspar Sangurima Tram Station - 3 min walk
Terminal Terrestre Station - 15 min walk
Unidad Nacional Tram Station - 25 min walk
Airport shuttle (surcharge)
Area shuttle (surcharge)
Ferry terminal shuttle (surcharge)
Restaurants
Raymipampa - 7 min walk
Balcon Quiteño - 1 min walk
Hot Dog del Tropical - 6 min walk
Angelus by Tutto Freddo - 7 min walk
Bauhouse Hostel & Bar - 5 min walk
About this property
Hotel Boutique Los Balcones
Hotel Boutique Los Balcones is just 1.6 mi (2.6 km) from the airport and offers a shuttle during limited hours. Guests can indulge in massages or mani/pedis, and Latin American cuisine is served at SOLE MIO, which is open for lunch and dinner. Other highlights at this Colonial hotel include a rooftop terrace, a bar/lounge, and a terrace. Public transportation is just a short walk: Gaspar Sangurima Tram Station is 3 minutes and Terminal Terrestre Station is 15 minutes.
At a glance
DONE
Hotel size
15 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (8 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Babysitting*
DONE
Pets
Pets not allowed
LOCAL_PARKING
Parking
Onsite self parking (USD 12.50 per day)
Height restrictions apply for onsite parking
DONE
Transfers
Airport shuttle from 6:30 AM to 9 PM*
Ferry terminal shuttle*
DONE
Offsite
Area shuttle*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Free full breakfast each morning 7:00 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Free daily reception
Room service (late night)
Traveling with children
Children stay free (see details)
Childcare in room (surcharge)
Children's menu
What to do
Bicycle rentals nearby
Ecotours nearby
Hiking/biking trails nearby
Hot springs nearby
Fishing nearby
Working away
24-hour business center
Meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bicycle rentals
Facilities
1 building/tower
Built in 1860
Safe-deposit box at front desk
Rooftop terrace
Garden
Library
Television in common areas
Colonial architecture
Accessibility
Raised toilet seat
Bathroom emergency pull cord
Room amenities
Be entertained
32-inch LCD TV
Premium satellite channels
Pay movies
Home comfort
Heating
Minibar
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Memory foam mattress
What to enjoy
In-room massage
Yard
Individually furnished and decorated
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
Free international calls
Food and drink
Refrigerator
Cookware, dishes, and utensils
Dishwasher
More
Daily housekeeping
In-room safe
Access via exterior corridors
Special features
Spa
Services include massages and manicures and pedicures. There are 2 hot springs open between 6:00 AM and 9:00 PM.
Dining
SOLE MIO - This fine-dining restaurant specializes in Latin American cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.
Optional extras
Airport shuttle service is offered for an extra charge of USD 10 per room (roundtrip)
Ferry terminal shuttle service is offered for an extra charge
Area shuttle service is offered for an extra charge
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for USD 5.0 per stay
Parking
Self parking costs USD 12.50 per day
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Hot springs access available from 6:00 AM to 9:00 PM
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Cashless transactions are available.
Also known as
Boutique Los Balcones
Boutique Los Balcones Cuenca
Hotel Boutique Los Balcones
Hotel Boutique Los Balcones Cuenca
Boutique Los Balcones Cuenca
Hotel Boutique Los Balcones Hotel
Hotel Boutique Los Balcones Cuenca
Hotel Boutique Los Balcones Hotel Cuenca
Frequently asked questions
Does Hotel Boutique Los Balcones offer free cancellation for a full refund?
Yes, Hotel Boutique Los Balcones does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Boutique Los Balcones?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Boutique Los Balcones?
Yes. Self parking costs USD 12.50 per day.
Is airport shuttle service offered by Hotel Boutique Los Balcones?
Yes, an airport shuttle is available from 6:30 AM to 9 PM. The charge is USD 10 per room roundtrip.
What are the check-in and check-out times at Hotel Boutique Los Balcones?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Hotel Boutique Los Balcones and nearby?
Have fun with nearby activities like cycling, fishing, and hiking. Additional recreation nearby includes hot springs and ecotours. Hotel Boutique Los Balcones also has a garden.
Are there restaurants at or near Hotel Boutique Los Balcones?
Yes, SOLE MIO offers alfresco dining and Latin American cuisine.
Does Hotel Boutique Los Balcones have any outdoor private spaces?
Yes, every room features a yard.
What's the area around Hotel Boutique Los Balcones like?
Hotel Boutique Los Balcones is in Downtown Cuenca, a short 7-minute drive from Cuenca (CUE-Mariscal Lamar) and 6 minutes' walk from Calderon Park.
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Reviews
Hotel Boutique Los Balcones Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.2
Location
9.6
Staff & service
9.2
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was excellent with great variety and delicious options. (8 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Location
Room
Breakfast
Trip
Building
Balcony
Water
Shower
Taxi
Reviews
Verified
10/10 Exceptional
Jan 16, 2026
Clean room, good location
Terry
Terry, 1-night trip
Verified
10/10 Exceptional
Jan 21, 2026
The staff went out of their way to help. The restaurant was the best food in Cuenca and very inexpensive.
Jack
Jack, 9-night trip
Verified
8/10 Very good
Nov 30, 2025
The staff were great. The property is well maintained. We stayed in the efficiency rooms and not the more charming rooms in the main building, but it was nice to have the extra room and kitchenette. It was reasonably priced and a convenient place from which to explore Quito.
Edgar
Edgar, 7-night trip
Verified
10/10 Exceptional
Jun 7, 2025
It was the perfect hotel for us, and staff were flexible and super helpful as we navigated Ecuador and Cuenca.
Jorn
Jorn, 2-night trip
Verified
10/10 Exceptional
Feb 7, 2025
Clean, great breakfast, awesome people!
Craig K
Craig K, 4-night trip
Verified
10/10 Exceptional
Jul 25, 2025
Beautiful, rustic hotel that is conveniently located from Parque Calderon (5 min walk). Staff was very professional and helpful. Breakfast included fresh fruit, daily made fruit juice.
Maria
Maria, 2-night trip
Verified
10/10 Exceptional
Jul 25, 2025
a week in Cuenca
Los Balcones is a great place to stay while traveling in Cuenca - location is perfect & staff are friendly. We stayed in the one bedroom apartment & found it to be very comfortable during our 5 nights
Mark
Mark, 1-night trip
Verified
10/10 Exceptional
Jun 29, 2024
Very friendly manager and staff.
john
john, 3-night trip
Verified
10/10 Exceptional
Aug 5, 2024
The staff was amazing.
Barbara
Barbara, 3-night trip
Verified
8/10 Very good
Oct 30, 2025
Beautiful boutique hotel in central Cuenca. I love the decorations and the staff was helpful and kind. Very clean. Comfortable mattress. Breakfast is good. My only recommendation is for light sleepers. If that is you, bring some kind of white noise machine or fan. The walls are somewhat thin and the street noice can reverberate. I have such a machine (small one) that I carry when I travel and ear plugs. I needed both and those were sufficient for me to get some sleep.
Steven
Steven, 2-night trip
Verified
8/10 Very good
Jul 18, 2024
Keep up the good work!
Luis
Luis, 2-night trip
Verified
10/10 Exceptional
Dec 19, 2025
Great breakfast, awesome staff
Irmgard
Irmgard, 5-night trip
Verified
10/10 Exceptional
Nov 28, 2025
Great beautiful rooms
Florence
Florence, 1-night trip
Verified
10/10 Exceptional
Oct 5, 2025
Los Balcones is a beautiful colonial mansion turned boutique hotel. What a wonderful find in downtown Cuenca.
Byron
Byron, 1-night trip
Verified
10/10 Exceptional
Jul 20, 2025
Nice place
David
David, 9-night trip
Verified
10/10 Exceptional
Jan 19, 2023
It was a great hotel and excellent location.
Eliana
Verified
10/10 Exceptional
Dec 11, 2022
Excellent hotel
Gene
Gene, 5-night trip
Verified
10/10 Exceptional
Jun 3, 2023
Loved everything about this place.
Elissa
Elissa, 1-night trip
Verified
10/10 Exceptional
Apr 26, 2024
Great el centro hotel will stay again
Frederick
Frederick, 1-night trip
Verified
10/10 Exceptional
Sep 22, 2024
close to El Centro, great old school facility that has become my families go to hotel for stays in Cuenca.
Frederick
Frederick, 1-night trip
Verified
10/10 Exceptional
Apr 19, 2025
Attention to detail and overall experience surpassed our expectations
Vicente
Vicente, 2-night trip
Verified
10/10 Exceptional
Mar 3, 2025
Nice old house renovated.
Jose
Jose, 1-night trip
Verified
10/10 Exceptional
Apr 11, 2023
Wonderful Hotel and Staff
Fantastic hotel! Service and location are excellent! We had a room with a balcony with a distance view of the cathedral! Cuenca is a magical place and the hotel made it even better!
Lynn
Lynn, 2-night trip
Verified
10/10 Exceptional
Sep 16, 2022
The jacuzzi was the best part!
Jose
Jose, 1-night trip
Verified
10/10 Exceptional
Dec 25, 2022
Great stay!
Great place. Super nice staff. Nice shower. Comfy bed. Hot and cold drinking water available on every floor. Good all around. Nice location.