Experience luxury in the heart of Makkah at Swissôtel Makkah, where a shopping mall and garden await. Connect to free in-room WiFi, enjoy a delicious breakfast, or explore the nearby Abraj Al-Bait Towers and Kaaba with helpful multilingual staff on hand.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Airport transfer
Free WiFi
Connecting rooms available
Air conditioning
Bar
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Breakfast available
24-hour room service
Business center
Airport shuttle
24-hour front desk
Air conditioning
Computer station
Front-desk safe
ATM/banking services
Water dispenser
For families (6)
Free cribs/infant beds
Refrigerator
Connecting/adjoining rooms available
Separate dining area
Daily housekeeping
Laundry facilities
The current price is $146
$146
$176 total
includes taxes & fees
Jun 14 - Jun 15
Why we love this property
Flavorful dining options
A restaurant and bar serve delicious buffet breakfast with vegan and vegetarian choices. Special vegetarian breakfast options are also available.
Luxurious sleep haven
Sleep soundly under hypo-allergenic covers with blackout drapes. Plush bathrobes await after hydromassage showers, with 24-hour room service available.
Artistic urban oasis
Marvel at the Art Deco design of this luxury hotel. The garden and local artist showcase create a cultural haven in the heart of the city center.
King Abdul Aziz Endowment, Ajyad Street, Makkah, 21955
What's nearby
Great Mosque of Makkah - 2 min walk - 0.2 km
Kaaba - 5 min walk - 0.5 km
The Clock Towers - 5 min walk - 0.5 km
Well of Zamzam - 5 min walk - 0.5 km
King Fahad Gate - 6 min walk - 0.6 km
Getting around
King Abdulaziz Intl. Airport (JED) - 75 min drive
Makkah Station - 17 min drive
Airport shuttle (surcharge)
Restaurants
Dunkin' Donuts - 4 min walk
Dar Basma - 4 min walk
Mövenpick Al-Nasim Restaurant - 1 min walk
AL-DIWAN الديوان - 1 min walk
ركن القهوة - 3 min walk
About this property
Swissôtel Makkah
When you stay at Swissôtel Makkah, you'll be in a great location, within just a 10-minute walk of Great Mosque of Makkah and Kaaba. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. This luxurious hotel is also within just a 10-minute walk of The Clock Towers and Well of Zamzam. Fellow travelers love the helpful staff and breakfast.
At a glance
DONE
Hotel size
1487 rooms
Arranged over 43 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in/out available
Minimum check-in age: 16
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
A valid permit to perform Hajj must be presented at the airport and check-in at the property from May 1-June 10, 2026.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
Local laws may restrict unmarried guests from sharing a room
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
DONE
Transfers
Airport shuttle (available 24 hours)*
DONE
Other information
No alcohol allowed onsite
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
Restaurant
Bar/lounge
24-hour room service
Water dispenser
Traveling with children
Children's menu
What to do
Shopping
Working away
Business center
Meeting room
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 2011
ATM/banking
Safe-deposit box at front desk
Television in common areas
Shopping mall on site
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Reception hall
Art Deco architecture
Accessibility
Elevator
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible lounge
Area rugs in room
Room amenities
Home comfort
Air conditioning
Bathrobes and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Free crib/infant bed
Day bed
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Separate dining area
Freshen up
Shower/tub combination
Hydromassage showerhead
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
Free bottled water
Dining table
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Access via exterior corridors
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Cafe Swiss - Onsite restaurant. Happy hour is offered. Reservations are required. Open daily.
Al Rowad Restaurant - This fine-dining restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately SAR 300 per person
Airport shuttle service is offered for an extra charge of SAR 800 per vehicle (roundtrip, maximum occupancy 3)
Children & extra beds
Rollaway beds are available for SAR 241.5 per day
Policies
Only Muslims are allowed to enter the holy cities of Mecca and Medina.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 10007391
National rating
This property has received its official star rating from Saudi Ministry of Tourism.
Also known as
Makkah Swissotel
Swissotel Makkah
Swissotel Makkah Hotel
Swissotel Makkah Hotel Mecca
Swissotel Makkah Mecca
Swissotel Makkah
Swissôtel Makkah Hotel
Swissôtel Makkah Makkah
Swissôtel Makkah Hotel Makkah
Frequently asked questions
Does Swissôtel Makkah offer free cancellation for a full refund?
Yes, Swissôtel Makkah does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Swissôtel Makkah?
Sorry, pets and service animals aren't allowed.
Is airport shuttle service offered by Swissôtel Makkah?
Yes, an airport shuttle is available. The charge is SAR 800 per vehicle roundtrip.
What are the check-in and check-out times at Swissôtel Makkah?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at Swissôtel Makkah and nearby?
Recommended spots to visit include Great Mosque of Makkah (4-min walk) and The Clock Towers (5-min walk), along with Well of Zamzam (6-min walk) and Kaaba (7-min walk).
Are there restaurants at or near Swissôtel Makkah?
Yes, there's an onsite restaurant that offers Mediterranean cuisine.
What's the area around Swissôtel Makkah like?
Swissôtel Makkah is in Makkah City Center, a short 4-minute walk from Great Mosque of Makkah and 7 minutes' walk from Kaaba. Travelers say that the hotel is in a great location.
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Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
9.4
Amenities
9.2
Staff & service
9.2
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was plentiful, varied, and of very good quality with ample food and attentive staff. (68 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Location
Breakfast
Food
Bathroom
Elevator
View
Lobby
Shopping malls
Reviews
Verified
10/10 Exceptional
Apr 8, 2026
Yes room was clean staff was helpful and friendly
AC worked very comfortable atmosphere
Bassima
Bassima, 2-night trip
Verified
10/10 Exceptional
Mar 25, 2026
Perfect hotel to stay in Makkah, few minutes walk to the Haram. Staff are very helpful, rooms are spacious and clean
Syeda Sajiya
Syeda Sajiya, 3-night trip
Verified
10/10 Exceptional
Jan 14, 2026
Room was clean, perfect location!
SARAH
SARAH, 3-night trip
Verified
8/10 Very good
Jan 9, 2026
Overall nice and excellent location
Syed
Syed, 4-night trip
Verified
10/10 Exceptional
Jan 8, 2026
Everything was the best and breakfast was top notch!
Muhammad
Muhammad, 2-night trip
Verified
10/10 Exceptional
Feb 3, 2026
The service was impeccable, the staff were friendly and welcoming.
Hafizur
Hafizur, 6-night trip
Verified
10/10 Exceptional
Jan 2, 2026
Staff was nice, room was great too
Raheela
Raheela, 3-night trip
Verified
10/10 Exceptional
Jan 24, 2026
Excellent Location
Helpful staff reception and security guards
Friendly and helpful
Food was good
Room were exactly like pictures
Clean and room service came everyday for cleaning and asked what we need
Fakhri
Fakhri, 5-night trip
Verified
10/10 Exceptional
Nov 16, 2025
Clean rooms, great staff, excellent stay!
Sidrah
Sidrah, 3-night trip
Verified
10/10 Exceptional
Feb 15, 2026
Easy check-in, great location close to the haram, breakfast buffet was delicious. Kind and helpful staff. Can’t recommend enough.
Neha
Neha, 4-night trip
Verified
10/10 Exceptional
Jan 31, 2026
Great staff friendly quick service really 5 stars
Hizam Nagi
Hizam Nagi, 4-night trip
Verified
10/10 Exceptional
Dec 22, 2025
Great breakfast and freshly cooked food
Shad
Shad, 5-night trip
Verified
10/10 Exceptional
Jan 8, 2026
Very nice place, nice room nice stuff nice food and very near to haram
Akram
Akram, 1-night trip
Verified
10/10 Exceptional
Jan 26, 2026
The view was beautiful
The cleaning staff was amazing
Wasim
Wasim, 6-night trip
Verified
10/10 Exceptional
Jan 29, 2026
Great hotel and lot of options for breakfast for buffet. Little expensive.
Mohammad S
Mohammad S, 2-night trip
Verified
10/10 Exceptional
Jan 16, 2026
Hotel was perfect
The Kabaa View room was amazing
An amazing experience that I will never forget
Mahmoud
Mahmoud, 2-night trip
Verified
10/10 Exceptional
Oct 29, 2025
Clean rooms, amazing staff and restaurants had wide variety
OMAR
OMAR, 5-night trip
Verified
10/10 Exceptional
Jan 19, 2026
Staff and roomkeepers were very helpful, especially Nazmul
Mohammad
Mohammad, 4-night trip
Verified
10/10 Exceptional
Jan 29, 2026
Great service and location, near the Masjid al Haram and an elevator away from the Clocktower.
Amr
Amr, 5-night trip
Verified
10/10 Exceptional
Jan 26, 2026
excellent location. room condition excellent. staff very friendly. breakfast very good. 2nd time i stayed here and will stay here again next time
Muhammad
Muhammad, 3-night trip
Verified
10/10 Exceptional
Jan 21, 2026
Amazing stay. The best thing is the view and the quick access to the haram. Staff were very friendly and helpful. Food was delicious but choices were limited.
Haitham
Haitham, 4-night trip
Verified
8/10 Very good
Dec 22, 2025
Room was clean and amenities was good
Ahmed
Ahmed, 2-night trip
Verified
10/10 Exceptional
Nov 16, 2025
Close to Haram and a nice clean hotel.
Muhammad Shan
Muhammad Shan, 2-night trip
Verified
10/10 Exceptional
Oct 22, 2025
Shopping centers are easily accessible, clean room, excellent breakfast
Anifat
Anifat, 2-night trip
Verified
6/10 Good
Feb 15, 2026
Cleaning staff was great. Staff at the breakfast buffet were a bit sporadic and hard to get their attention. Location wise it was great and I love that it connects to the clock tower