Unfortunately, our experience was quite disappointing.
The reception staff were rather mechanical and lacked a warm welcome. Our room overlooked the wall of another building within the same hotel, making the room feel very enclosed and claustrophobic. Even worse, there was a constant loud noise from what sounded like an external ventilation system, not the room’s air conditioning. It continued 24 hours a day, making it extremely difficult to relax or sleep peacefully.
The TV also had no clear instructions for connecting to Netflix. I called reception and was told someone would come to assist, but after waiting 45 minutes, nobody showed up. When I called again, they claimed it was the first time they had received my request. Fortunately, someone finally arrived within 10 minutes of the second call.
The location was also inconvenient.
Overall, the room environment, noise disturbance and lack of attentive service made our stay far less enjoyable than expected.