The staff were friendly, helpful and professional. We stayed in a 2 bedroom villa and it was spacious, clean and had everything we needed including a kitchen, lounge room, toilet separate to the bathroom, washer and dryer. It was perfect for my partner and I, and our two kids. There was plenty of wildlife around the resort like ducks, grey baron geese, possums and cows in the field behind our villa. I would recommend staying here if you ever visit Phillip Island. The resort itself was central to everything you need.