To be clear, it is apparent that they are trying to improve the space; the mattresses seemed new, the pillows new/good quality, and the shower insert looked new.
However, staff barely speaks english so discussing issues or asking for help is near impossible unless the one manager is onsite.
We booked two nights and left a night early; if it weren't so late, we wouldn't have stayed at all. The building had strong paint odors; the new paint was peeling off the wall and doors; the mirrors were filthy; there was a sticky cup ring on the nightstand (the manager attempted to convince me it was from condensation); and the air conditioning, which was more of a fan in 40 degree weather, was falling off the wall. I could have managed the cosmetic issues; however, the reasons we chose to leave were that there were no interior manual locks in the rooms and sleep was uncomfortable due to the air conditioning not working and the windows not being openable. Because I could not address the issues with staff (language barrier), there was no way to resolve them.
On top of everything, when we went to leave and requested a refund for the second night, there was no one on-site who could communicate with me to resolve the issue, and I was told to wait or call later. I've attempted to call three times with no success or a callback. We've been home now for about a week, and the $200 security hold/deposit is still on my card, and I have not been able to get in touch with someone about the refund.