0/5
The pillows are small & flimsy like one’s throw pillows for a sofa.
The bed was thin & on wheels that could skid across the laminate floor
Only 3 of the 4 wheels of the bed touched the floor like a restaurant table that you put coasters under to keep from wobbling
There was an ice bucket, but no cups in the room
The ice machine on our floor was broken
The room was very small, approx 14 x17. For $300 per night, I expected more as I’ve stayed in many nice Hampton Inn’s over the last 20+ years.
We stayed 2 nights & our room was not cleaned. We received no fresh towels the second day until I asked for them at the front desk because we apparently had to request towels and a cleaning the night before.
When I asked why my room wasn’t cleaned and why I didn’t have fresh towels, the front desk pointed me to a sign located off to the side that said:
ATTENTION
HOUSEKEEPING SERVICE NEEDS TO BE REQUESTED THE NIGHT PRIOR
I told the front desk that when I checked in, it would’ve been nice to tell me that instead of hiding the sign off to the side & that I expected more for $300/night.
The buffet was OK except that at 8 AM each morning, the coffee was no better than lukewarm, as were the eggs and sausage the first day.
The second day, the eggs and biscuits & gravy were warm, but the coffee still was not hot.
I’ll be calling their corporate office & registering a complaint
I will NEVER stay at this Hampton again.