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Anantara Palais Hansen Vienna – A Leading Hotel of the World

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In the heart of Vienna, Anantara Palais Hansen Vienna Hotel offers a luxurious retreat with shopping on site and 2 bars. Treat yourself to a rejuvenating massage at the onsite spa or unwind in the indoor pool.
VIP Access

Reviews

9.6 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour health club
  • Sauna
  • Steam room
  • Self parking
  • 24-hour room service
  • Massage/treatment rooms
  • Babysitting

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
The current price is $515
$593 total
includes taxes & fees
May 25 - May 26

Why we love this property

Work and play perfected
This central hotel features a 24-hour business center and meeting rooms. Guests unwind with spa services, sauna, and around-the-clock room service.
Culinary heaven awaits
The hotel boasts two restaurants, including a Michelin-starred venue. Couples can enjoy private dining with vegan and vegetarian options available.

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Deluxe Room

Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room

  • Sleeps 2
  • Free WiFi

View all photos for Superior Room

Frette Italian sheets, premium bedding, minibar, in-room safe

Superior Room

  • Sleeps 5
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room

Frette Italian sheets, premium bedding, minibar, in-room safe

Premium Room

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Premium Room (French Balcony)

Premium Room (French Balcony) | Room amenity

Premium Room (French Balcony)

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Grand Room (Premium)

Frette Italian sheets, premium bedding, minibar, in-room safe

Grand Room (Premium)

10.0 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite

Frette Italian sheets, premium bedding, minibar, in-room safe

Junior Suite

  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite (French Balcony)

Junior Suite (French Balcony) | Frette Italian sheets, premium bedding, minibar, in-room safe

Junior Suite (French Balcony)

  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Suite (Anantara)

Frette Italian sheets, premium bedding, minibar, in-room safe

Suite (Anantara)

  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

Frette Italian sheets, premium bedding, minibar, in-room safe

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room (Extra Bed 2 Adults + 1 Child)

Frette Italian sheets, premium bedding, minibar, in-room safe

Premium Room (Extra Bed 2 Adults + 1 Child)

  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Premium Room (Extra Bed 3 Adults)

Frette Italian sheets, premium bedding, minibar, in-room safe

Premium Room (Extra Bed 3 Adults)

  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Suite (Premium 1 Bedroom)

Suite (Premium 1 Bedroom) | Frette Italian sheets, premium bedding, minibar, in-room safe

Suite (Premium 1 Bedroom)

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite (Extra Bed 2 Adults + 1 Child)

Frette Italian sheets, premium bedding, minibar, in-room safe

Junior Suite (Extra Bed 2 Adults + 1 Child)

  • 53 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Junior Suite (Extra Bed 3 Adults)

Frette Italian sheets, premium bedding, minibar, in-room safe

Junior Suite (Extra Bed 3 Adults)

  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Grand Room (Premium, Extra Bed 2Ad + 1Ch)

Frette Italian sheets, premium bedding, minibar, in-room safe

Grand Room (Premium, Extra Bed 2Ad + 1Ch)

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Grand Room (Premium, Extra Bed 3Adults)

Frette Italian sheets, premium bedding, minibar, in-room safe

Grand Room (Premium, Extra Bed 3Adults)

  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite

Presidential Suite | Frette Italian sheets, premium bedding, minibar, in-room safe

Presidential Suite

  • 279 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Suite (1 Bedroom ExtraBed 2 adults + 1 child)

Frette Italian sheets, premium bedding, minibar, in-room safe

Suite (1 Bedroom ExtraBed 2 adults + 1 child)

  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Anantara ExtraBed 2 ad + 2 ch)

Frette Italian sheets, premium bedding, minibar, in-room safe

Suite (Anantara ExtraBed 2 ad + 2 ch)

  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

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8.8 out of 10, Excellent, 1,007 reviews
The price is $193
$217 total
includes taxes & fees
May 25 - May 26
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About the neighborhood

Map
Schottenring 24, Vienna, Vienna, 1010

What's nearby

  • University of Vienna - 10 min walk - 0.9 km
  • Stephansplatz - 11 min walk - 0.9 km
  • St. Stephen's Cathedral - 12 min walk - 1.1 km
  • Hofburg Imperial Palace - 14 min walk - 1.2 km
  • Vienna State Opera - 20 min walk - 1.7 km

Getting around

  • Vienna International Airport (VIE) - 23 min drive
  • Vienna Franz-Josefs-Station - 19 min walk
  • Vienna Mitte Station - 23 min walk
  • Vienna Praterstern Station - 29 min walk
  • Schottenring U-Bahn - 4 min walk
  • Schottentor U-Bahn - 5 min walk
  • Obere Donaustraße Tram Stop - 6 min walk

Restaurants

  • ‪ÉMILE Brasserie & Bar - ‬4 min walk
  • ‪Theo’s Lobby Lounge & Bar - ‬1 min walk
  • ‪Feuerdorf am Donaukanal - ‬8 min walk
  • ‪Nikkai - ‬4 min walk
  • ‪Restaurant Hansen - ‬4 min walk

About this property

Anantara Palais Hansen Vienna – A Leading Hotel of the World

  • When you stay at Anantara Palais Hansen Vienna – A Leading Hotel of the World, you'll be in a great location, within just a 10-minute walk of Sigmund Freud Museum and Servitenkirche. You can visit the spa to be pampered with massages, body wraps, or hydrotherapy, and Edvard, one of 3 restaurants, serves international cuisine and is open for dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a 24-hour health club. Fellow travelers like the helpful staff and overall property condition. Public transportation is just a short walk: Schottenring U-Bahn is 4 minutes and Schottentor U-Bahn is 5 minutes.

At a glance

DONE

Hotel size

    • 152 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Express check-in/out available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • Pets allowed (2 total, up to 77 lbs per pet)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Secured covered onsite self parking (EUR 52 per day)
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)
  • Children's menu

What to do

  • Shopping
  • Segway rentals/tours nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1873
  • Safe-deposit box at front desk
  • Piano
  • 24-hour health club
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • At least 80% lighting from LEDs
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • Tablet computer
  • Flat-screen television
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Phone
  • Desk chair

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly cleaning products provided
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Restaurant dining guide

Special features

Spa

Anantara SPA has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Dining

Edvard - This fine-dining restaurant specializes in international cuisine and serves dinner only. 1-star Michelin rating. Reservations are required.
Der Wintergarten - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Theo's Lounge & Bar - Onsite bar. Open daily.
Brasserie Sophie - Onsite brasserie. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in the Bioscore Sustainability and EarthCheck, programs that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • An effective city/local tax rate of 5.00 percent will be charged

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 44 to 49 per person

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 50 per pet, per night

Parking

  • Covered self parking costs EUR 52 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars.

Also known as

Hansen Kempinski

Hansen Kempinski Vienna

Kempinski Hansen Vienna

Kempinski Palais Hansen Vienna

Kempinski Palais Vienna

Palais Hansen Kempinski

Palais Hansen Kempinski Hotel

Palais Hansen Kempinski Hotel Vienna

Palais Hansen Kempinski Vienna

Palais Kempinski

Palais Hansen Kempinski Vienna Hotel

Frequently asked questions

Does Anantara Palais Hansen Vienna – A Leading Hotel of the World offer free cancellation for a full refund?

Yes, Anantara Palais Hansen Vienna – A Leading Hotel of the World does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Anantara Palais Hansen Vienna – A Leading Hotel of the World?

Yes, there's an indoor pool.

Are pets allowed at Anantara Palais Hansen Vienna – A Leading Hotel of the World?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 77 lbs per pet. There's a charge of EUR 50 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Anantara Palais Hansen Vienna – A Leading Hotel of the World?

Yes. Self parking costs EUR 52 per day. Electric vehicle charging is available.

What are the check-in and check-out times at Anantara Palais Hansen Vienna – A Leading Hotel of the World?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.

Is there an onsite casino at Anantara Palais Hansen Vienna – A Leading Hotel of the World?

No, this hotel doesn't have a casino, but Casino Wien (6-min drive) is nearby.

What is there to do at Anantara Palais Hansen Vienna – A Leading Hotel of the World and nearby?

Anantara Palais Hansen Vienna – A Leading Hotel of the World has a spa and an indoor pool, as well as a 24-hour health club.

Are there restaurants at or near Anantara Palais Hansen Vienna – A Leading Hotel of the World?

Yes, there are 3 onsite restaurants, featuring international cuisine.

Does Anantara Palais Hansen Vienna – A Leading Hotel of the World have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Anantara Palais Hansen Vienna – A Leading Hotel of the World like?

Anantara Palais Hansen Vienna – A Leading Hotel of the World is located by the river in Innere Stadt, a short 4-minute walk from Schottenring U-Bahn and 8 minutes' walk from University of Vienna.

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Reviews

Anantara Palais Hansen Vienna – A Leading Hotel of the World Reviews

9.6

Exceptional

9.8

Cleanliness

9.0

Location

9.6

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was of high standard with a good choice of options and excellent service. (7 reviews)
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Popular mentions

Room
Service staff
Location
Breakfast
Food
Spa
Lobby
Luxury
Bed
Amenities

Reviews

Verified

10/10 Exceptional

Great hotel for sure, but my wife and I wish to say that the staff was simply amazing!
Richard, 2-night trip
Verified

10/10 Exceptional

Everything was amazing. The staff were fantastic and so accommodating and took amazing care of us every step of the way. We loved our stay here and would definitely visit again!
Elizabeth, 4-night trip
Verified

10/10 Exceptional

Beautiful hotel in a great location for the city and shops.
Hayley, 3-night trip
Verified

10/10 Exceptional

Very comfy, clean, spacious and modern art deco hotel room. The bathroom was nice and clean.heated floors made it comfortable in winter. Rain shower was amazing! Very helpful and friendly staff. Highly recommend this hotel to anyone visiting Vienna. Location is great, city is 15mins walk.
Fariah, 3-night trip
Verified

10/10 Exceptional

Good staff and great location
Valerie, 3-night trip
Verified

10/10 Exceptional

The hotel exceeded expectations with its impeccable service, spotless rooms, and unbeatable location.
Patricia, 2-night trip
Verified

10/10 Exceptional

Traveling to Vienna, stay here!

What an amazing hotel! The staff was so kind and the hotel is absolutely beautiful. For the first time I stayed at a hotel with the shower and bathtubs were so easy to use (very high tech). Conveniently located! Lastly, the breakfast was fantastic, don’t miss out.
4-night trip
Verified

10/10 Exceptional

Amazing stuff , great room , great breakfast - anything you need for great vacation
Sharon, 1-night trip
Verified

10/10 Exceptional

Friendly staff, modern property.
Richard, 4-night trip
Verified

10/10 Exceptional

Beautiful hotel and room, and excellent staff
Jasem, 3-night trip
Verified

10/10 Exceptional

The bathroom was excellent, the bed was very comfortable and clean looking room.
Gianluca, 1-night trip
Verified

10/10 Exceptional

Beautiful hotel with pleasant and luxurious feel, comfortable rooms, and impeccable service. We truly enjoyed our stay and will try to come back when we are back in Vienna!
Ivana, 1-night trip
Verified

10/10 Exceptional

Beautiful hotel and staff and service were amazing ! Nothing too much trouble. Suites were beautiful. Will be back
Melinda, 3-night trip
Verified

10/10 Exceptional

Service was great
Shiwen, 1-night trip
Verified

10/10 Exceptional

Very clean and professional Staff
George, 3-night trip
Verified

10/10 Exceptional

Excellent stay. Location. Check in. Cleanses Lobby café. Breakfast buffet Room condition Thanks Onay for your help at check out
Niurca, 2-night trip
Verified

6/10 Good

Nice room but not great value for money. Room service was excellent however checkout was disappointing as there was not enough staff and it became chaotic. Fabulous location.
Laura, 2-night trip
Verified

8/10 Very good

Overall, our stay was great. Can’t complain about anything in general. I didn’t give it a full 5 stars as there were some minor things that were overlooked and that stood out to me. 1. The coffee in the minibar was never restocked. I had to call twice to get more coffee 2. The shower head from the rainforest shower part had only half the nozzles working. 3. The button mechanics for the bath and shower were, while kinda cool at first, ended up being wonky and felt a little gimmicky. Aside from that, the staff were very friendly, room service was timely, and the facilities and overall hotel was beautiful.
Rolando, 4-night trip
Verified

10/10 Exceptional

Antanara FAR exceeded expectations. Gorgeous building, well appointed rooms; fantastic amenities and perfect location. Incredible staff. Special thanks to Martina for problem solving at check in. Also Augustine for being a wonderful doorman. Highly recommend the morning breakfast. The variety and quality of the food was good as anywhere I have had in the world. What really stood out though was the Service. Lindsey the manager was highly attentive and friendly. The hostess Jana knew our names after the first day and greeted us with a big smile every morning. Finally our daily server Moises was a delight. Look this hotel is just great! I travel frequently and this hotel is right at the top of my list with hotel costing 3 times as much!
Patrick, 4-night trip
Verified

10/10 Exceptional

The hotel was located in a great location and close to transport links. It was clean and spacious and the reception staff were welcoming and efficient. (I had forgotten to bring a USB-A to USB-C charger for my mobile phone and when I asked the receptionist where I could buy one they found a brand new one for me behind the desk.) The room was luxurious and light, well furnished and with a large bathroom and very nice shower. The breakfast was of a high standard with a good choice of options, including a cooked one, and the restaurant was large, bright and quiet, even when quite busy. I really enjoyed my stay here and was sorry to leave.
Ian, 4-night trip
Verified

6/10 Good

The hotel is old and doesn't feel like luxury 5 stars experience. Cleanliness needs to be improved in the hotel's rooms and corridors. Also, the smell in the hotel isn't good, and it feels like it's old and unmaintained. Despite this, the breakfast is excellent and the staff is friendly and accommodating.
Maayan, 6-night trip
Verified

10/10 Exceptional

We had an exceptional experience at the Anantara Palais Hansen during our visit to Vienna. This hotel truly lives up to its 5-star promise, exceeding all our expectations. The property is stunning, impeccably maintained, and embodies the level of luxury that American travelers associate with high-end hotels. Our rooms were spacious, beautifully furnished, and spotlessly clean, featuring large bathrooms with hot, invigorating showers. Every detail was thoughtfully considered to ensure comfort and style. The staff were outstanding—courteous, professional, and always willing to assist with a smile. Their dedication to service made our stay all the more enjoyable. Located in the heart of the Innere Stadt, the hotel is perfectly situated within walking distance of iconic attractions like the Vienna State Opera and Hofburg Palace. This convenient location made exploring Vienna a breeze. I highly recommend the Anantara Palais Hansen to anyone seeking a luxurious and memorable stay in Vienna. We would gladly stay here again on our next visit.
Andrew Lee, 5-night trip
Verified

6/10 Good

Large room but whole place feels a little tired and room could do with a deep clean - surfaces clearly not dusted frequently, carpet dirty. Had to ask at reception to get room cleaned as hadn’t been done whilst we were out (9-4) on Saturday so maybe not enough staff? Breakfast shambolic on first day but much better with really helpful staff on second and third days. There’s a lot of competition in Vienna and Kempinski’s current formula there isn’t a winner
Timothy, 3-night trip
Verified

8/10 Very good

My stay at this five-star hotel was enjoyable overall, though not without a few issues. The staff were generally receptive and responsive, but the reception team could have been more proactive about informing guests of amenities like the spa and breakfast services. The spa itself was exceptional, with staff maintaining a high standard of hospitality. The ground floor atrium was beautifully decorated, and the live piano performances in the evening created an elegant atmosphere. However, breakfast service on the second morning, during peak hours, was slow, and it was difficult to place orders beyond the buffet. Additionally, one staff member managing breakfast approached me shortly before service ended with a condescending tone, which detracted from an otherwise pleasant dining experience. On a brighter note, the chef preparing made-to-order eggs was exceptionally warm and friendly. The room was comfortable and meticulously cleaned by the housekeeping team. While the high-tech shower was impressive, there were some maintenance issues, including a defective towel warmer, loose tiles, and a sloped area outside the shower that was a tripping hazard. Persistent lighting from bedside panels was slightly inconvenient, and minibar prices were excessive for a hotel of this caliber. Despite these minor setbacks, the ambiance, spa, and overall service made for a mostly enjoyable experience.
Connor, 3-night trip
Verified

10/10 Exceptional

Wonderful room and nice lobby bar in the evening.
Claire, 4-night trip