Many people might complain about the missing doorhandle in the bathroom, or the chips in the paint on the walls showing decent-sized drywall holes. They might be upset that the large painting on the wall was missing the bottom part of the frame (there was packing tape where it used to be held on). They might worry that the parking garage was dark and had broken furniture piled up in the corner, or that the “workout room” looked like something from a horror movie. I am not bothered by these aesthetic things, though, and we were happy with the size of the room.
However, everything changed when we tried to take a shower early in our stay and realized there was no hot water. We stayed from Friday through Monday morning and did not have any hot water the whole time. When I spoke with the man working the front desk, he told me that it was the whole hotel that had no hot water due to a broken water heater, but it would be fixed in the morning. I asked for a timeline, and he quickly stated that it might be afternoon. He seemed indifferent and did not even apologize for the inconvenience. There were no notices posted, and he just shrugged his shoulders. The next night when we got back—still no hot water. We even checked on Monday morning (4 DAYS LATER), and when we were checking out we were informed that it should be fixed soon. Of course at that point it was too late since we were leaving to go home. If I could give 0 stars, I would. Not likely to stay Ramada or Wyndham again.