In the heart of Aoba Ward, Mitsui Garden Hotel Sendai offers an upscale retreat with a full-service spa and Italian cuisine at Barolo restaurant. Treat yourself to a massage or facial, then unwind in your room with free WiFi. The helpful staff has left a lasting impression on previous guests.
Located near a train station, Mitsui Garden Hotel Sendai is a great choice for a stay in Sendai. For a bite to eat, guests can check out Barolo, which serves Italian cuisine and is open for breakfast, lunch, and dinner. Fellow travelers say good things about the helpful staff and overall property condition. The property is just a short walk to public transportation: Hirose-dori Station is 4 minutes and Kotodai-Koen Station is 6 minutes.
At a glance
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Hotel size
221 rooms
Arranged over 17 floors
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Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING
Parking
Onsite self parking (JPY 1600 per night)
Height restrictions apply for onsite parking
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Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
Restaurant
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
18 buildings/towers
Built in 2009
Reception hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
50-inch LCD TV
Digital TV channels
Home comfort
Air conditioning and heating
Electric kettle
Slippers
Sleep well
Down comforter
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi (speed of 50+ Mbps)
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Public bath/onsen services include an indoor public bath (no minerals).
Dining
Barolo - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.
Awards and affiliations
Eco-Certified Property
This property participates in JEA Eco Mark Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 2750 per person
Parking
Self parking costs JPY 1600 per night
Parking height restrictions apply
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Mitsui Garden Hotel Sendai
Mitsui Garden Sendai
Mitsui Garden Sendai Sendai
Mitsui Garden Hotel Sendai Hotel
Mitsui Garden Hotel Sendai Sendai
Mitsui Garden Hotel Sendai Hotel Sendai
Frequently asked questions
Does Mitsui Garden Hotel Sendai offer free cancellation for a full refund?
Yes, Mitsui Garden Hotel Sendai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mitsui Garden Hotel Sendai?
Sorry, pets aren't allowed.
Is parking offered on site at Mitsui Garden Hotel Sendai?
Yes. Self parking costs JPY 1600 per night.
What are the check-in and check-out times at Mitsui Garden Hotel Sendai?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.
Are there restaurants at or near Mitsui Garden Hotel Sendai?
Yes, Barolo offers Italian cuisine.
What's the area around Mitsui Garden Hotel Sendai like?
Mitsui Garden Hotel Sendai is in Downtown Sendai, a short 4-minute walk from Hirose-dori Station and 4 minutes' walk from Jozenji-dori Avenue.
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Reviews
Mitsui Garden Hotel Sendai Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
9.0
Location
9.0
Staff & service
9.0
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently praised for its variety, taste, and quality, with many guests enjoying the local specialties and the Western options. (21 reviews)
The spa area was clean, relaxing, and offered a variety of amenities including a sauna and open-air bath. (4 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Location
Breakfast
Walking
Restaurant
Reviews
Verified
10/10 Exceptional
Jan 20, 2026
Clean room, great hotel, great location, great staff
JUAN CARLOS
JUAN CARLOS, 1-night trip
Verified
10/10 Exceptional
Nov 28, 2025
Lovely hotel in a great location - central to everything and a short walk from the station staff were helpful and friendly.
sarah
sarah, 3-night trip
Verified
10/10 Exceptional
Feb 5, 2026
I stayed in a standard double room. It's compact and clean. The staff were very helpful and welcoming. I recommend this hotel.
reo
reo, 1-night trip
Verified
8/10 Very good
Dec 19, 2025
Location is good, 10 mins walk to JR station. Staff are nice, breakfast is good, room is neat and comfortable even not in good size. The onsen on top floor is very cool and make me relaxing quite walking whole day.
DOMINIC
DOMINIC, 3-night trip
Verified
10/10 Exceptional
Nov 14, 2025
Room was great. Staff was all amazing
Glen
Glen, 2-night trip
Verified
10/10 Exceptional
Sep 9, 2025
Excellent value, lovely hotel
Great balance of price and luxury, a very clean and modern hotel. Large public baths are on offer but rooms also have private bathrooms. Bed was comfortable and the on-site restaurant is excellent.
Luke
Luke, 2-night trip
Verified
10/10 Exceptional
Apr 22, 2025
The hotel is very clean and updated. The staff were very good and friendly.
robert
robert, 2-night trip
Verified
10/10 Exceptional
Dec 28, 2025
If you are heading to Sendai, highly recommend this hotel. It has all the qualities that a traveler would want. Engaging and helpful staff. Spacious and immaculately clean room. Bed was very comfortable and even the pajamas provided fitted well and was nicely pressed. The hotel, a 2-minute walk from a subway station, is next to two 24-hour convenient stores. Can’t beat that!
Sau Yuen
Sau Yuen, 2-night trip
Verified
10/10 Exceptional
Jun 2, 2024
Great location
Jia
Jia, 4-night trip
Verified
10/10 Exceptional
Jul 21, 2024
Good hotel
Not that close to the train station, but has great accommodation and convenient shopping places nearby
YENWEI
YENWEI, 2-night trip
Verified
10/10 Exceptional
Apr 1, 2024
Very happy with my stay. Has a nice spa area that includes an open air bath
Henry
Henry, 1-night trip
Verified
10/10 Exceptional
Oct 20, 2025
This was a very clean property from all the public spaces to the guest rooms. The staff were first class with their smiles and willingness to assist guests at any time. The only thing I would suggest is to turn down the frequency and amount of scent used in the scent machine. It was quite strong for those who are sensitive to scent. We really enjoyed our stay!
Winne
Winne, 4-night trip
Verified
10/10 Exceptional
Feb 27, 2024
Perfect stay
Great stay. Beautiful place. Convenient location, friendly staff, room was great and clean. Breakfast tasted good too. Sento was a real plus.
TOM
TOM, 4-night trip
Verified
10/10 Exceptional
Nov 2, 2023
Bed and pillow are all comfortable to sleep
Soundproofing was excellent
Bit far from JR Sendai station, but the hotel near shopping street, so the 15mins walk was no boring at all
Will stay here again when i visit Sendai
Kiu
Kiu, 4-night trip
Verified
10/10 Exceptional
Oct 19, 2025
First time visit to Sendai. One night only. This hotel matches up with $300-350/per night (US) for a Tokyo hotel. It's solid. I was unfamiliar with Sendai and didn't know what else the city had to offer in the way of tourist attractions, but the hotel was conveniently located near a wide variety of those covered shopping street malls. For this trip, that was good enough for me. Decided to get breakfast there too. Good decision. Buffet was excellent.
Aaron
Aaron, 1-night trip
Verified
6/10 Good
Jun 6, 2025
good hotel with good price
Hotel is modern and comfortable. Price is very reasonable and happy to stay in this relatively higher class hotel.
But was surprised they charge still for the parking and at that time the top floors facilities are reconstruction so not available. They should accommodate the parking since they are missing some of the services.
CHING-CHIEN
CHING-CHIEN, 2-night trip
Verified
8/10 Very good
Oct 30, 2023
Nice hotel
good location, a few minute walk from JR station, easy to find
cafe' or food court, room is tidy and clean, high security
room card, staff is helpful, check out is easy, just drop in the box. Highly
recommended.
Chan
Chan, 3-night trip
Verified
10/10 Exceptional
Aug 12, 2023
The hotel is the best place to stay in Sendai, if you want to walk this shopping area.
Subway station and shopping arcade are just 5minutes from the hotel. Laundromat is locates top floor.
Ayako
Ayako, 3-night trip
Verified
6/10 Good
Jun 18, 2025
Not able to use public bath
My stay was generally good with the big exception and disappointment that the public bath was not in service during my entire stay. This was the big reason I booked this hotel (knowing that Mitsui Garden has nice public baths). I feel I should have been told this before booking.
jonathan
jonathan, 2-night trip
Verified
8/10 Very good
Sep 12, 2023
My overall stay was good. The staff were helpful and kind. You do have to cover up tattoos for the public bath on the property. The room was clean only one thing (lantern) was dusty. I would stay here again. It was in walking distance to convince stores, restaurants and only 15 min walk from Sendai station.
Daviea
Daviea, 3-night trip
Verified
10/10 Exceptional
Feb 22, 2024
It was alright
The washroom wasn’t cleaned when I arrived. The air conditioning didn’t function at night. Other than that the staff was very polite and helpful. The hotel is a 4-star by name, but I have had better experiences with a 3-star hotel.
Rui Jorge
Rui Jorge, 2-night trip
Verified
8/10 Very good
Feb 25, 2024
Conveniently located but room is small
This hotel is located within a high rise. The location is not exactly closed to Sendai station but aobadori station which is still convenient. The room is however pretty small. The bathroom has hardly any counter space, or electric outlet. One has to dry hair from the writing desk. Bathroom can store a few items on some narrow glass shelves. We stayed for two nights in February. Outside temperature is cold but inside of the hotel is hot. The temperature control seems not blowing cool air quick enough. The best way to cool down is to open the curtain and let the outside temperature cools down the room via the window glass. The breakfast was good. Stayed there two days and they did not serve the exact same food. We could taste some local specialities. Public bath was fine as well.
Verified traveler
2-night trip
Verified
10/10 Exceptional
Apr 30, 2026
Clean, good services, newly renovated room, and the publin bath is great!
Alex
Alex, 1-night trip
Verified
10/10 Exceptional
Jul 28, 2025
Liked our stay
annette
annette, 5-night trip
Verified
10/10 Exceptional
Oct 3, 2025
Very nice hotel and the stuff were very helpful with everything