Located in the heart of the city, Hotel La Joya offers a warm welcome with a daily manager's reception and local/international cuisine at La Joya Restaurante. Relax on the terrace or get work done at the business center. With free WiFi and concierge services, guests appreciate this hotel’s attentive staff.
When visiting Huaraz, Hotel La Joya is a great choice to consider. For a bite to eat, guests can check out La Joya Restaurante, which serves local and international cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge, a snack bar/deli, and a terrace.
At a glance
DONE
Hotel size
68 rooms
Arranged over 8 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Early check-in subject to availability
Late check-in subject to availability
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets allowed*
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite parking limited
Height restrictions apply for onsite parking
DONE
Transfers
Airport shuttle from 6 AM to 5 PM*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7 AM–9:00 AM
Restaurant
Bar/lounge
Free daily reception
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Working away
Business center
6 meeting rooms
Computer station
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Porter/bellhop
Romance packages
Facilities
Built in 2004
Safe-deposit box at front desk
Terrace
Television in common areas
Banquet hall
Reception hall
Accessibility
Upper floors accessible by stairs only
12 stairs to reach property
Area rugs in room
Room amenities
Be entertained
LED television
Premium cable channels
Home comfort
Heating
Iron/ironing board (on request)
Sleep well
Down comforter
Pillowtop mattress
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Meal delivery service
More
Daily housekeeping
In-room safe
Special features
Dining
La Joya Restaurante - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.
Resort fee: 18 percent of room rate
Optional extras
Full breakfast is offered for an extra charge of approximately PEN 20 to 40.00 per person
Airport shuttle service is offered for an extra charge of PEN 40.00 per person
Children & extra beds
Cribs/infant beds are available for PEN 55.0 per night
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of PEN 20.00 per pet, per night
Parking
Parking height restrictions apply
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
Property Registration Number 20488387074
Also known as
Hotel La Joya Huaraz
La Joya Huaraz
Hotel Joya Huaraz
Joya Huaraz
Hotel La Joya Hotel
Hotel La Joya Huaraz
Hotel La Joya Hotel Huaraz
Frequently asked questions
Does Hotel La Joya offer free cancellation for a full refund?
Yes, Hotel La Joya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel La Joya?
Yes, pets are welcome. There's a charge of PEN 20.00 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Hotel La Joya?
Yes. Parking spots may be limited.
Is airport shuttle service offered by Hotel La Joya?
Yes, an airport shuttle is available from 6 AM to 5 PM on request. The charge is PEN 40.00 per person.
What are the check-in and check-out times at Hotel La Joya?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
Are there restaurants at or near Hotel La Joya?
Yes, La Joya Restaurante offers local and international cuisine.
What's the area around Hotel La Joya like?
Hotel La Joya is in the heart of Huaraz, a short 7-minute walk from Huaraz Plaza de Armas and 8 minutes' walk from Huaraz Cathedral.
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Reviews
Hotel La Joya Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
7.8
Location
8.6
Staff & service
7.6
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Apr 8, 2024
Second time I've stayed here, second time I've loved it. Friendly, helpful staff; nice rooms; relatively quiet: good restaurant and easy walk to several more. It has consistent hot water and is very clean and well-maintained. Stairs required from street to lobby. Elevator available once there.
Alan
Alan, 3-night trip
Verified
10/10 Exceptional
Jul 18, 2025
Excellent and super kind staff with genuine desires to help! A group of us stayed here for many days and all had a great time.
A restaurant in the hotel opens at 7 AM and closes at 10 PM serves very nice foods.
Areas within 1.5 miles radius are full of excitements with all kinds of street vendors, all within walking distances.
This hotel is very close to the city center, where courts, local police, national police and first responders are located. So, naturally, it is safe area to be. High mountain peaks are all viewable and hiking trails can lead to the local hill top that is approximately 11,000 feet above sea level, roughly 2 miles of walking. Once you’re on the top, you can see the whole Huaraz city.
Happy
Happy, 2-night trip
Verified
8/10 Very good
Jan 28, 2026
Bathroom was old and could have been a bit cleaner
Isabel
Isabel, 2-night trip
Verified
4/10 Fair
Aug 8, 2025
I stayed for several days. The shower was not hot. One morning I took a cold shower but didn't complain. I was lucky to get a almost warm shower most of the time. The staff was excellent at the front desk. I had to ask for shower towels a couple of times which is inconvenient.
Front desk and restaurant was excellent but I wouldn't stay here again.
Jason
Jason, 1-night trip
Verified
4/10 Fair
Dec 29, 2024
Repulsive.
I heard a lot of noise yesterday from 11PM to around 4AM, loud music, banging on the walls, and people yelling. The manager proceeded to explain that those are their “hotel parties” and that they “only” throw them every Friday, Saturday, and Sunday - this HOTEL THROWS PARTIES UNTIL 4AM. Those parties can be heard very clearly throughout the entire hotel.
That’s not even mentioning the rooms and the manager; the rooms smell like mold, the water ran brown, the WiFi simply doesn’t work, the AC was absolutely INFESTED with mold, the cleaners barged in on me naked, and the views from the back rooms are of slums, about 15 feet away from the windows.
Furthermore, the manager Liz is beyond condescending, tried hard to deny us a refund (that we ended up having the get through Expedia after reporting the Hotel as a health hazard and talking to customer service for hours). Liz, the manager, did not know I spoke Spanish, and I overheard her telling one of the staff to “get them some free food quick so we don’t have to pay their refund”.
After we managed to force a refund through Expedia, she turned even more sour, attempting to contact Expedia to attempt to give us only a partial refund. Absolute joke of a hotel.
The ONE upside I can possibly come up with, is that all the staff (Except the manager) are lovely people who were absolutely willing to help.
Lucas
Lucas, 7-night trip
Verified
4/10 Fair
Aug 22, 2025
Horrivel
Pessima experiência. Se quiser chegar de uma trilha ou passeio e tomar um banho gelado tudo bem. Porque o chuveiro não esquenta o quarto é velho e não é limpo. Nada funciona, além disso o café da manhã é as 7 sendo que todos os passeios saem às até as 6
Vinicius
Vinicius, 3-night trip
Verified
6/10 Good
Jun 15, 2025
Poderiam melhorar
A equipe muito esforçada em atender da melhor maneira, mas as condições do Hotel deixam a desejar, cafe da manha fraco, quarto com a msioria das tomadas sem funcionar, tv com chuvisco, cama velha.
MARCIO LUIZ
MARCIO LUIZ, 3-night trip
Verified
8/10 Very good
Feb 1, 2025
Todo bie
JORGE
JORGE, 2-night trip
Verified
8/10 Very good
Sep 27, 2024
El hotel está bien ubicado, muy básico!
Sergio
Sergio, 2-night trip
Verified
10/10 Exceptional
Aug 24, 2024
Amabilidad y buena vista.
El personal fue muy amable y servicial, el desayuno agradable, la atención profesional.
Ojalá se actualizaran algunos detalles de la propiedad que merecen estar mejor dada su calidad.
La azotea es magnífica y tiene una gran vista de los nevados quizás ese espacio podría adecuarse más para los turistas. Gente muy servicial, vale la pena el hotel.
ALFREDO
ALFREDO, 7-night trip
Verified
6/10 Good
Sep 13, 2019
Ok for one night.
Nice staff, but issues at checkin locating my hotels.com reservation.
Hotel and room feels dated and worn. Clean enough but a bit overpriced compared to other hotels in the area.
Martin
Martin, 1-night trip
Verified
10/10 Exceptional
Aug 7, 2019
QUIET AND PLEASENT AREA NEXT TO DOWNTOWN, WELL BUILT BUILDING.
WFI NOT TOO GOOD COVERAGE.
JAVIER
JAVIER, 3-night trip
Verified
8/10 Very good
Apr 22, 2019
GOOD HOTEL FOR MY VACATION
IT WAS A GOOD HOTEL, PRETTY MUCH AN AVERAGE HOTEL FOR THE HUARAZ AREA, BREAKFAST WAS GOOD. THE HOTEL CONDITION IS OK BUT THE BEDROOM WAS BETTER. I WOULD SAY PERFECT HOTEL FOR SLEEPING AND THEN HAVE FUN WITH THE LOCAL ATTACTIONS ALL DAY LONG !
The lack of wheelchair access is a problem. The elevator starts on 2nd floor.
The staff was good and room was large. The restaurant was quite good, comida typical.
David
David, 2-night trip
Verified
10/10 Exceptional
Aug 1, 2018
Excelente. Limpio. Guardan equipaje. Amables y además muy bonito
Rosa maria
Rosa maria, 2-night trip
Verified
8/10 Very good
Jul 31, 2018
En general fue buena la estadia, el punto en contra es que si llegas en auto, la cochera está un poco alejada del hotel y el wifi en la habtación es casi nulo.
Joao
Joao, 3-night trip
Verified
10/10 Exceptional
Apr 1, 2018
Nuestra estadía fue muy buena, el personal nos recibió con mucha amabilidad, la habitación estaba ordenada, limpia, la decoración muy linda, las camas cómodas y tenía buena recepción de wifi. Recomiendo el hotel en todos sus servicios, además, está cerca al lugar donde salen los tours, así que es fácil trasladarse de un lugar a otro.
Karina
Verified
6/10 Good
Jul 30, 2017
Hubo musica a demasiado volumen en la zona de recepción que no permitio dejar descansan en la tarde del 29-07.2017.
Por lo demas. estubo bien.
Julio
Julio, 1-night trip
Verified
8/10 Very good
Feb 9, 2017
Good choice at a good price
Hotel is clean, pleasant and comfortable. Within easy walking distance of Plaza. Friendly and efficient staff and good restaurant. Plenty of hot water. No safes to store valuables. A bit of street noise (Peruvians love to tap their horns, though it quiets down late night) but better than a lot of places. I would recommend.
Alan
Verified
10/10 Exceptional
Feb 1, 2017
Maravillosa experiencia
Nos agradó la impecable limpieza, ubicación, comfortabilidad, servicio de restaurante, y el magnífico trató de todos los empleados del Hotel La Joya.
Recomiendo éste lugar porque representa todo lo bueno, que se expecta en un magnífico hotel.
Nos gusto la decoración de los cisnes, hechas con las toallas.
Linda decoracio
Verified
10/10 Exceptional
Aug 24, 2016
Bien situado , entorno seguro y poco ruidoso
Confortable. El personal estuvo siempre dispuesto a satisfacer a los clientes, con amabilidad y buena disposición .
margaret
Verified
6/10 Good
Aug 2, 2016
Nice Hotel
We book thru Expedia but it take them almost 1 hr to check in. And finally they made a 3 bed room into a 4 beds . We were very tide.
RGS
Verified
8/10 Very good
Aug 1, 2016
todo ok.
Alain
Verified
10/10 Exceptional
Aug 1, 2016
Muy Buen Servicio
Desde que llegamos la atención fue muy buena, nos ayudaron con las maletas y nos hicieron early check in. El lobby del hotel es bastante acogedor. El personal siempre se mostro atento a resolver nuestras dudas y darnos facilidades. El único aspecto en contra que encuentro es que el precio es un poco elevado. Al irnos nos dieron un obsequio.