Skip to main content

Hue Serene Palace Hotel

3.0 star property
City-center Hue hotel with restaurant

Choose dates to view prices

Hue City Centre's Hue Serene Palace Hotel offers a serene atmosphere with a charming restaurant and convenient in-room WiFi. Unwind on the spacious terrace or explore the city on rented bikes, while taking advantage of luggage storage, concierge services, and helpful staff.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Room service
  • Airport shuttle
  • Train station pick-up service
  • Terrace
  • 24-hour front desk
  • Front-desk safe
  • ATM/banking services
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
The current price is $46
$52 total
includes taxes & fees
May 6 - May 7

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Room, City View

Down comforters, minibar, in-room safe, desk

Deluxe Room, City View

  • Sleeps 2

View all photos for Junior Room

Down comforters, minibar, in-room safe, desk

Junior Room

  • Sleeps 2

View all photos for Superior Room

Down comforters, minibar, in-room safe, desk

Superior Room

  • Sleeps 2

View all photos for Superior Room

Superior Room | Down comforters, minibar, in-room safe, desk

Superior Room

10.0 out of 10
Exceptional
(4 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Room

Junior Room | Down comforters, minibar, in-room safe, desk

Junior Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room, City View

Deluxe Room, City View | Down comforters, minibar, in-room safe, desk

Deluxe Room, City View

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Triple Room

Family Triple Room | Down comforters, minibar, in-room safe, desk

Family Triple Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 32 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Quadruple Room

Family Quadruple Room | Down comforters, minibar, in-room safe, desk

Family Quadruple Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 35 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Family Triple Room

Down comforters, minibar, in-room safe, desk

Family Triple Room

  • Sleeps 3

View all photos for Family Quadruple Room

Down comforters, minibar, in-room safe, desk

Family Quadruple Room

  • Sleeps 4

Similar properties

Restaurant
Melia Vinpearl Hue
Hue City Centre
  • Pool
  • Spa
  • Airport transfer
  • Parking available
9.6 out of 10, Exceptional, 1,005 reviews
The price is $68
$77 total
includes taxes & fees
May 5 - May 6
Melia Vinpearl Hue
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
21 Lane 42 Nguyen Cong Tru Street, Hue

What's nearby

  • Hue Night Walking Street - 3 min walk - 0.3 km
  • Truong Tien Bridge - 12 min walk - 1.0 km
  • Nguyen Dinh Chieu Walking Street - 12 min walk - 1.0 km
  • Con Hen - 12 min walk - 1.0 km
  • Imperial City - 5 min drive - 2.6 km

Getting around

  • Hue (HUI-Phu Bai Intl.) - 30 min drive
  • Ga Hue Station - 8 min drive
  • Ga Huong Thuy Station - 21 min drive
  • Ga Van Xa Station - 23 min drive
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • ‪Cơm tấm Thành Na - ‬4 min walk
  • ‪Bún Bò Huế Bà Tuyết - ‬1 min walk
  • ‪Madam Thu: Taste of Hue - ‬5 min walk
  • ‪Kiều Quán - ‬3 min walk
  • ‪Bún bò Thủy - ‬2 min walk

About this property

Hue Serene Palace Hotel

Hue Serene Palace Hotel is a great choice for a stay in Hue. Guests will have free perks like WiFi and wired internet.

At a glance

DONE

Hotel size

    • 30 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: anytime
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • The property charges 2 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
    • Train station pick-up*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 1:00 PM–noon
  • Restaurant
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Built in 2013
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping (surcharge)
  • In-room safe

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of approximately VND 200000 per person
  • Airport shuttle service is offered for an extra charge of VND 350000 per person (one-way)
  • Train station pick-up service is offered for an extra charge
  • Credit card charges are subject to an extra charge of 2 percent
  • Housekeeping is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for VND 250000.0 per night

Policies

Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Hue Serene
Hue Serene Palace
Hue Serene Palace Hotel
Serene Hue
Serene Palace
Serene Palace Hotel
Serene Palace Hue
Hue Serene Palace Hotel Hue
Hue Serene Palace Hotel Hotel
Hue Serene Palace Hotel Hotel Hue

Frequently asked questions

Does Hue Serene Palace Hotel offer free cancellation for a full refund?

Yes, Hue Serene Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hue Serene Palace Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hue Serene Palace Hotel?

Sorry, there's no onsite parking at Hue Serene Palace Hotel.

Is airport shuttle service offered by Hue Serene Palace Hotel?

Yes, an airport shuttle is available. The charge is VND 350000 per person one-way.

What are the check-in and check-out times at Hue Serene Palace Hotel?

Check-in start time: 2 PM; Check-in end time: anytime. Check-out time is noon.

Are there restaurants at or near Hue Serene Palace Hotel?

Yes, there's an onsite restaurant.

What's the area around Hue Serene Palace Hotel like?

Hue Serene Palace Hotel is in Hue City Centre, a short 5-minute walk from Hue Night Walking Street and 14 minutes' walk from Truong Tien Bridge.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hue Serene Palace Hotel Reviews

9.4

Exceptional

9.6

Cleanliness

8.4

Location

9.6

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast offered a delightful fusion of flavors with a good variety of food options. (6 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.

Reviews

Verified

10/10 Exceptional

Comfy bed, great service and breakfast.
Richard, 3-night trip
Verified

10/10 Exceptional

Nice place to stay
Frank, 1-night trip
Verified

10/10 Exceptional

Very nice stay here. All staff are friendly and supportive.
Anh, 1-night trip
Verified

8/10 Very good

Warm welcome and very nice stay.
Mark, 4-night trip
Verified

10/10 Exceptional

Nice central hotel close to everything, quiet area, narrow street next to a fun garden friendly amazing looking garden bar. The room was clean, the breakfast had a good variety of food, donuts, pancakes, cakes, soups, noodles, rice, eggs, omelette, salads, all kind of fruits, juices, cafe and coffee. All the staff are 5 stars. From the maintenance guy that changed our kettle, the suitcase guys making phonecalls for us, the restaurant staff making sure we were well fed, the receptionists all... the kindest friendliest people. But! we specially loved Sarah, she recommended us local hairdressers, local guides and local wonders in general. Always going above and beyond for us. She made us feel like we had a friend in Hue. Sarah always made sure we were treated fair outside the hotel too. Staff is what makes a hotel amazing. Thank you Serene Palace Hotel. We'll miss you
Eva, 2-night trip
Verified

10/10 Exceptional

This is a great place to stay, and the service is outstanding
THI LAN ANH, 1-night trip
Verified

10/10 Exceptional

Nice clean hotel in a convenient spot.
Grant, 2-night trip
Verified

10/10 Exceptional

Great location

Lovely hotel, only stayed one night. Perfect location to all the restaurants and we were lucky enough to be here on a weekend when walking street is for pedestrians only, was great to walk around at night with the atmosphere Highly recommend this hotel, staff lovely and accommodating
kylie and Paul, 1-night trip
Verified

10/10 Exceptional

Room was comfortable, great service, perfect location … staff was extremely helpful with all our requests and needs. Very pleasant stay!
Adnan, 2-night trip
Verified

10/10 Exceptional

A short visit ti Hue

A new and clean hotel just nearby center of Hue. Staff was friendly and organised us train tickets. Breakfast also enough good to start your morning.
Maarit, 1-night trip
Verified

8/10 Very good

Clean, bright, well air conditioned rooms in a very accessible part of the city.
Thomas, 3-night trip
Verified

10/10 Exceptional

Very nice staff.
Hisae, 2-night trip
Verified

8/10 Very good

The staff was friendly. Too bad the hotel does not have gym or pool.
Emily, 3-night trip
Verified

10/10 Exceptional

The front desk staff was courteous and helpful. Breakfast was fresh and plentiful. The room was clean and well equipped. Nearby eatery was excellent. We really like the aesthetics of the establishment. Very happy and likely return in the future. Thank you.
Nguyen, 2-night trip
Verified

10/10 Exceptional

The staff were excellent and eager to please. The location is good, lots of food and beverage options nearby. Free buffet breakfast with eggs to order. About 20 minute walk to the Citadel.
Peirson, 3-night trip
Verified

10/10 Exceptional

Loved this hotel. Loved the city of Hue

Fantastic service. Great breakfast. Just wish they provided a water source to refill reusable water bottles instead of having to purchase/use one-time-use bottles.
Shauna, 3-night trip
Verified

10/10 Exceptional

Could not fault the staff: Always prepared to help: eg with transport bookings, directions, tours, breakfast choices. Everything was done with a smile. Special thanks to Kelly for organising our tours especially when we had difficulty trying to make decisions! Our room was comfortable (appreciated the balcony) but in need of a refresh, including ensuring all light switches are working. Breakfast choices and servings plentiful. Central location made it easy to access popular tourist sites.
JENNIFER, 2-night trip
Verified

10/10 Exceptional

Great place to stay in Hue! The hotel is new and the rooms are very spacious. The breakfast is great and the location is great - you can easily walk to the Imperial Citadel from the location. The staff is excellent and extremely helpful. We would definitely recommend and would also stay over Hue Serene when coming back to Vietnam. ❤️
Carolina, 1-night trip
Verified

10/10 Exceptional

Excellent. Very nice staff. Clean. Easy peasy.
Massoud, 1-night trip
Verified

10/10 Exceptional

We stayed in a triple room that had a large bathroom. The room was impeccably clean and the staff took great care to get to know our needs in the short time we were there. The concierge was immensely helpful in suggesting a sightseeing itinerary, arranging airport transfers, arranging a private driver, and helping us find what we needed. The hotel is on a quiet side street, and we quickly learned that alleys in Hue are often nicer than the main streets, with small restaurants, cafes, and shops nearby. We enjoyed our stay here.
Patricia, 2-night trip
Verified

10/10 Exceptional

very satisfying stay

I had a truly wonderful stay at this hotel. The service, especially the professionalism, dedication, and attentiveness of the staff, is truly five-star level. Every time I return to this hotel, it feels like coming home. The breakfast, while simple in its British style, is a delightful fusion of Western cuisine and local Vietnamese flavors. I was extremely satisfied with the combination. I highly recommend this hotel and look forward to staying here again.
FEI, 2-night trip
Verified

10/10 Exceptional

Excellent stay. Super friendly staff, particularly the affable gentleman in his 30s who worked nights. Prime area of the city. Would stay again in a heartbeat. Recommended without hesitation. The transport they booked for us was cheaper than Grab and our driver had a fancy car and spoke English well.
Verified

10/10 Exceptional

5 stars!!!

This hotel exceeded expectations in every way. The one change I would suggest is providing a large water jug for travelers to refill water bottles vs having to use one use plastic bottles. They were super helpful with booking a tour excursion to Hoi An. They helped with bags, the food was great, and we highly recommend this hotel!
Shauna, 3-night trip
Verified

10/10 Exceptional

Gdhsh
cu, 1-night trip
Verified

10/10 Exceptional

I love the staff working there as they are very helpful and had great customer service. I don’t like room and the bed linen….they are not as cleaned. I saw stains and hair on my bed sheet. In addition, the water drain was plugged up and I see that they probably have plumbing drainage issues that they need to figure out to resolve it.
quyen, 2-night trip