At the heart of Jerusalem, Waldorf Astoria Jerusalem offers a luxurious retreat. Relax at the rooftop terrace, indulge in Mediterranean cuisine and garden views at one of three restaurants or unwind with a hot stone massage and other spa treatments. With free in-room WiFi, an indoor pool with a lifeguard on site and helpful staff that guests rave about.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Pool
Free breakfast
Spa
Airport transfer
Parking available
Free WiFi
Main amenities (12)
Daily housekeeping
3 restaurants and bar/lounge
Full-service spa
Indoor pool
Rooftop terrace
Fitness center
Sauna
Self parking
24-hour room service
Coffee shop/cafe
In-room childcare
Conference center
For families (6)
Free cribs/infant beds
In-room childcare (surcharge)
Connecting/adjoining rooms available
Private bathroom
Separate bathtub and shower
Premium TV channels
The current price is $720
$720
$720 total
May 19 - May 20
Why we love this property
Work and play perfected
Strategically located in the city center, this hotel offers a business center and meeting rooms. After work, indulge in spa treatments or enjoy the bar.
Flavor for every palate
Mediterranean, local, and international cuisine entices diners at 3 restaurants. A cafe and bar add variety. Free cooked-to-order breakfast starts each day.
Relax and recharge
A full-service spa offers treatments from reflexology to hot stone massages daily. The hotel also features a fitness room, sauna, and Turkish bath.
Church of the Holy Sepulchre - 12 min walk - 1.0 km
Western Wall - 17 min walk - 1.4 km
Getting around
Ben Gurion Airport (TLV) - 56 min drive
Jerusalem (JRS-Malha Railway Station) - 17 min drive
Jerusalem Malha Station - 17 min drive
Jerusalem Biblical Zoo Station - 18 min drive
Airport shuttle (surcharge)
Restaurants
Deja Bu - 3 min walk
Tacos Luis - 4 min walk
Joy Bistro - 4 min walk
Coffee Nadi - 4 min walk
Etz Cafe - 4 min walk
About this property
Waldorf Astoria Jerusalem
Waldorf Astoria Jerusalem features a rooftop terrace and puts you within a 5-minute walk of Mamilla Mall. You can visit the spa to be pampered with deep-tissue massages, body scrubs, or reflexology, and The Palace, one of 3 restaurants, serves Mediterranean cuisine. Other features of this luxurious hotel include an indoor pool, a bar/lounge, and a fitness center. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
226 rooms
Arranged over 10 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-out available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Covered onsite self parking (fees apply)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Height restrictions apply for onsite parking
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free cooked-to-order breakfast 6:30 AM–10:30 AM on weekdays and 7:00 AM–11 AM on weekends
3 restaurants
Bar/lounge
Coffee shop
Private dining
Free daily reception
24-hour room service
Traveling with children
Childcare in room (surcharge)
Lifeguard on site
Working away
Business center
Meeting rooms
Computer station
Conference center (14747 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 2013
Safe-deposit box at front desk
Rooftop terrace
Library
Fitness center
An indoor pool
Full-service spa
Sauna
Massage/treatment rooms
Traditional architecture
Accessibility
Elevator
Elevator door width (inches): 71
Wheelchair-accessible parking
6 on-site accessible parking spaces
Assistive listening devices available
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
DVD player
46-inch flat-screen TV
Premium TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Espresso maker
Electric kettle
Bathrobes
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Turndown service
Alarm clock
Premium bedding
Memory foam mattress
Free crib/infant bed
Freshen up
Private bathroom
Deep soaking bathtub
Separate bathtub and shower
Rainfall showerhead
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Food and drink
Mini-fridge
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Spa
The onsite spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, body scrubs, and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Dining
The Palace - This restaurant specializes in Mediterranean cuisine.
The Kings Court - This restaurant specializes in local and international cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
The Garden Terrace - This restaurant overlooks the garden and specializes in Mediterranean cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Israel Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Israel.
Optional extras
Airport shuttle service is offered for an extra charge of ILS 250 per vehicle (one-way, maximum occupancy 4)
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for ILS 600 per night
Airport shuttle service for children up to age 2 costs ILS 250 (one-way)
Parking
Covered self parking is available for an extra charge
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Jerusalem Waldorf Astoria
Waldorf Astoria Hotel Jerusalem
Waldorf Astoria Jerusalem
Waldorf Astoria Jerusalem Hotel
Waldorf Astoria Jerusalem Hotel
Waldorf Astoria Jerusalem Jerusalem
Waldorf Astoria Jerusalem Hotel Jerusalem
Frequently asked questions
Does Waldorf Astoria Jerusalem offer free cancellation for a full refund?
Yes, Waldorf Astoria Jerusalem does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Waldorf Astoria Jerusalem?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at Waldorf Astoria Jerusalem?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Waldorf Astoria Jerusalem?
Yes. Self parking costs ILS 100. Electric vehicle charging is available.
Is airport shuttle service offered by Waldorf Astoria Jerusalem?
Yes, an airport shuttle is available. The charge is ILS 250 per vehicle one-way.
What are the check-in and check-out times at Waldorf Astoria Jerusalem?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-out and contactless check-out are available.
What is there to do at Waldorf Astoria Jerusalem and nearby?
Waldorf Astoria Jerusalem has a spa and an indoor pool, as well as a Turkish bath.
Are there restaurants at or near Waldorf Astoria Jerusalem?
Yes, there are 3 onsite restaurants, featuring Mediterranean cuisine and garden views.
Does Waldorf Astoria Jerusalem have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Waldorf Astoria Jerusalem like?
Waldorf Astoria Jerusalem is in Jerusalem City Centre, a short 17-minute walk from Western Wall and 4 minutes' walk from Mamilla Mall.
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Reviews
Waldorf Astoria Jerusalem Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We spent a few days with two kids - very good location and quality, so anyone would understand what they are paying for. We checked a few other "luxury" hotels nearby while exploring around and, to our great surprise, we came to a conclusion that this one is most likely the best among them.
Lev
Lev, 2-night trip
Verified
10/10 Exceptional
Jun 15, 2025
Beautiful hotel. Amazing amenities. Great location.
Ross
Ross, 2-night trip
Verified
10/10 Exceptional
Apr 21, 2025
Very nice hotel and friendly staff. Can’t beat the location!
Tatyana
Tatyana, 4-night trip
Verified
10/10 Exceptional
May 22, 2025
I had the most wonderful experience at the Waldorf Astoria !
The staff were incredibly helpful, kind and dedicated.
I would recommend anyone to come here who would love a 5 star experience!
Dorin
Dorin, 2-night trip
Verified
10/10 Exceptional
Jun 21, 2024
Jerusalem Mamila
great location and stuff
oded
oded, 2-night trip
Verified
10/10 Exceptional
Aug 19, 2023
Everyone was so friendly and accommodating. Loved it. Will definitely stay here again. Beautiful hotel and gorgeous rooms.
Jennifer
Jennifer, 1-night trip
Verified
10/10 Exceptional
Jan 17, 2024
Really like the people who work for making me feel happy. Thank you very much you have such an incredible customer service and beautiful hotel with so much good food
Maayan
Maayan, 1-night trip
Verified
10/10 Exceptional
Aug 10, 2023
Very nice stay, perfect location close to the old city、spacious room、good cleaning、delicious food.
Thanks for upgrading room and additional bed for my daughter.
And specially thank lobby concierge George, very nice,we family were very happy,we hope to be back.
PENGFEI
PENGFEI, 2-night trip
Verified
10/10 Exceptional
Jul 29, 2024
Nice, clean
Levi
Levi, 1-night trip
Verified
10/10 Exceptional
May 14, 2025
The Waldorf Jerusalem is always an amazing place to stay. I had a flight change due to the missile attack on Ben Gurion and the hotel was gracious enough to grant an early check in. All the staff went out of their way to make us comfortable, from the bellboy who brought up our bags immediately to the housekeeping who quickly replaced the iron in our room, to the barista who made an incredible latte at breakfast to the front desk who accomodated every request I made... The beds are very comfortable and I always love oversized bath sheets which many other hotels skip... The ahava bath products are a nice touch too.
Devorah
Devorah, 1-night trip
Verified
10/10 Exceptional
Aug 22, 2023
Fabulous experience
We have been coming to Jerusalem for the past 20+ years and this was our first time at the WA. It is our new favorite hotel in Jerusalem- well-situated, esthetic ally pleasing, excellent service and impeccably clean. We will be back
Verified traveler
6-night trip
Verified
8/10 Very good
Aug 17, 2023
Everything except housekeeping is excellent
Moises
Moises, 3-night trip
Verified
10/10 Exceptional
Dec 15, 2025
Really nice rooms, food, service, all in all fantastic
Anthony
Anthony, 4-night trip
Verified
10/10 Exceptional
Dec 25, 2025
Excellent staff great location very enjoyable it’s my go too place.
Jack
Jack, 2-night trip
Verified
10/10 Exceptional
Apr 13, 2026
D
David
David, 1-night trip
Verified
10/10 Exceptional
Dec 5, 2022
Excellent place to stay
benhoor
Verified
10/10 Exceptional
Aug 2, 2022
Beautiful hotel great location
Renee
Renee, 1-night trip
Verified
10/10 Exceptional
Jun 23, 2023
Beautiful property and excellent staff.
Jose
Jose, 2-night trip
Verified
10/10 Exceptional
May 23, 2025
Staff were attentive, thoughtfu and phenomenal. Breakfast was terrific.
Avi
Avi, 2-night trip
Verified
10/10 Exceptional
Jul 3, 2022
Great place
Asaf
Asaf, 1-night trip
Verified
4/10 Fair
Feb 25, 2026
The beds were horrible could not sleep and the air-conditioning and the heating was on all the time it was either too hard or too cold. It will not turn off on automatic.
Ashkan
Ashkan, 2-night trip
Verified
10/10 Exceptional
Jun 2, 2023
Probably the best hotel in Jerusalem. Will definitely stay again
Alexander
Alexander, 2-night trip
Verified
8/10 Very good
Sep 18, 2022
Nice hotel
Martin
Martin, 1-night trip
Verified
10/10 Exceptional
Jul 15, 2023
Great hotel
Great and luxurious hotel. The service was amazing and welcoming. Location is superb and the room was great. We enjoyed our stay and will return