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Hôtel Bano Palace

3.0 star property
Douala hotel with outdoor pool and restaurant

Choose dates to view prices

In the heart of the business district, Hôtel Bano Palace offers a warm welcome with free roundtrip airport shuttle and African cuisine at Motchom. Relax by the outdoor pool, unwind with dry cleaning/laundry services or indulge in spa treatments like sports massage.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Pet friendly
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Free airport shuttle
  • Health club
  • Sauna
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Business center
  • Meeting rooms

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is $66
$84 total
includes taxes & fees
May 20 - May 21

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room

Standard Room | Premium bedding, minibar, in-room safe, individually furnished

Standard Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Premium bedding, minibar, in-room safe, individually furnished

Twin Room

  • City view
  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, individually furnished

Junior Suite

  • City view
  • 44 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Senior Suite

Senior Suite | Premium bedding, minibar, in-room safe, individually furnished

Senior Suite

  • City view
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, individually furnished

Deluxe Room

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Deluxe Room | Minibar, in-room safe, desk, blackout drapes
Hôtel Mickel
Douala
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
7.6 out of 10, Good, 4 reviews
The price is $68
$87 total
includes taxes & fees
May 15 - May 16
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About the neighborhood

Map
Rue Drouot Face Lycée d'Akwa, Douala, 12449

What's nearby

  • Eko Market - 11 min walk - 0.9 km
  • La Nouvelle Liberte - 15 min walk - 1.3 km
  • Cathedral of Saints Peter and Paul - 2 min drive - 1.7 km
  • Espace Doual'art - 3 min drive - 2.1 km
  • Japoma Sports Complex - 21 min drive - 22.5 km

Getting around

  • Douala (DLA-Douala Intl.) - 33 min drive
  • Free airport shuttle
  • Shopping center shuttle (surcharge)

Restaurants

  • ‪Saga africa - ‬11 min walk
  • ‪Café De France - ‬8 min walk
  • ‪La Reine - ‬10 min walk
  • ‪La Kora Restaurant - ‬1 min walk
  • ‪Restaurant Table d'OR - ‬11 min walk

About this property

Hôtel Bano Palace

  • When visiting Douala, Hôtel Bano Palace is a great choice to consider. Guests can indulge in sports massages, and Motchom serves African cuisine. Other highlights include an outdoor pool, a free airport shuttle, and a poolside bar.

At a glance

DONE

Hotel size

    • 80 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2:00 PM
    • Express check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Couples wishing to share a room must provide proof of marriage
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed*
    • Restrictions apply*
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking on site
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Free airport shuttle (available 24 hours)*
DONE

Offsite

    • Shopping center shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Health club
  • An outdoor pool
  • Spa services
  • Sauna
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Tile flooring in room

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Lanai
  • Individually furnished

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include sports massages.

Dining

Motchom - This restaurant specializes in African cuisine.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: XAF 3000.00 per accommodation, per night

Optional extras

  • Shopping center shuttle service is offered for an extra charge

Pets

  • Pets are allowed for an extra charge of XAF 10000 per pet, per day

Parking

  • Parking height restrictions apply

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards.

Credit cards accepted: Visa, Mastercard, American Express

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Bano Palace

Bano Palace Douala

Hôtel Bano Palace Hotel

Hôtel Bano Palace Douala

Hôtel Bano Palace Douala

Hôtel Bano Palace

Hôtel Bano Palace Hotel Douala

Frequently asked questions

Does Hôtel Bano Palace offer free cancellation for a full refund?

Yes, Hôtel Bano Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hôtel Bano Palace?

Yes, there's an outdoor pool.

Are pets allowed at Hôtel Bano Palace?

Yes, pets are welcome. There's a charge of XAF 10000 per pet, per day. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Hôtel Bano Palace?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Hôtel Bano Palace?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at Hôtel Bano Palace?

You can check in starting at 2:00 PM. Check-out time is noon. Express check-in is available.

What is there to do at Hôtel Bano Palace and nearby?

Hôtel Bano Palace has an outdoor pool and a sauna, as well as a health club.

Are there restaurants at or near Hôtel Bano Palace?

Yes, Motchom offers African cuisine.

Does Hôtel Bano Palace have any outdoor private spaces?

Yes, every room features a lanai.

What's the area around Hôtel Bano Palace like?

Hôtel Bano Palace is in the heart of Douala, a short 20-minute walk from Cathedral of Saints Peter and Paul and 11 minutes' walk from Eko Market.

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Reviews

Hôtel Bano Palace Reviews

7.4

Good

8.4

Cleanliness

4.4

Location

7.6

Staff & service

7.6

Property conditions & facilities

Reviews

Verified

8/10 Very good

I recommend it to anyone willing to stay in the main city for some days.
Philippe M, 1-night trip
Verified

8/10 Very good

I liked
Ousmanou Oumarou, 10-night trip
Verified

8/10 Very good

Tout était OK
Madeleine, 1-night trip
Verified

8/10 Very good

Great stay!

My stay was very good. The most impressive part of my stay was just how professional and helpful the staff was. They went out of their way to accommodate any of my requests.
Gerald, 2-night trip
Verified

4/10 Fair

Fraude, demasiado caro.

Ustedes me enviaron conformación de la reserva e informaban que la habitación tenia 32 m2 y vistas a la piscina: El hotel NO TIENE PISCINA Y LA HABITACIÓN, INCLUIDO el BAÑO, NO LLEGA A 15 m2 A la legada no encontraban la reserva ?!?!?!
luis jose, 2-night trip
Verified

6/10 Good

It is a strictly average hotel.It is old,smells bad and service is rather poor. Breakfast is very poor.
3-night trip
Verified

8/10 Very good

La chambre était réservée pour deux avec petit déjeuner compris et nous avons eu la mauvaise surprise de nous entendre dire qu'un seul petit déjeuner était compris!!! Bizarre isn't it??? Wifi impossible à connecter dans les chambres!
Verified

8/10 Very good

The standard rooms are small but adequate for a short stay
Verified

10/10 Exceptional

The hotel met and exceeded our needs. Good choice.

We visited Cameroon for 2 weeks. We stayed at this hotel the last 2 days of the trip and were very pleased. Many other hotels we used were really poor. The Hôtel Bano Palace was a pleasure and the shuttle to the airport was great. The pool was clean and nice, a cocktail by the pool made for a nice evening. Thumbs up by our family.
Verified

10/10 Exceptional

Très bon hôtel

Hôtel très bien situé avec un personnel très bien intentionné.
Verified

8/10 Very good

restaurant had great options in menu. we found traveling around Cameroon all restaurants basically served the same items but hotel restaurant was a little more "international". bar was good as well, friendly staff, a little smoky. great services offered (money exchange, calling cards, bank machine etc) clean, quiet, accommodating staff. hotel pick up available. since my friend arrived before i did they even offered for her to come along to pick me up when my plane landed. surrounding areas are a little run down but close to main areas in Douala.
Verified

2/10 Poor

Disappointment

My disappointment started from the airport. The shuttle was not there though I wrote to the hotel to request one. I took a taxi that I paid close to 200 dollars! double the price of the hotel. The taxi driver told me that fuel price has gone up and that the hotel was far. I remember reading that the hotel was 10 min from the hotel. The driver said that was not true. Any way I paid. When I arrived at the hotel, I was told that the driver was at the airport waiting for me at the parking lot. How on earth would I know that that where he was supposed to wait for me! Any way I requested a wake up at 3.00 since I had my flight the following day at 5.00. no one woke me up, thanks go I did myself at around 3.10. the confirmation mail I received was saying that my note was paid with my credit card and that I did not need to pay again. At the hotel I was told that they never received any thing. I paid again. I still need to check whether my credit card was debited. After all, this was one of my bad experience since I have touring the world on official business.
Verified

2/10 Poor

Nice hotel but location bad and staff need improve

Nice new hotel with good rooms but location is bad and staff at reception not interested in guests or their problems, free wifi is zero wifi since it doesn't work, restaurant took 1 1/2 hours to serve WRONG meal. DO NOT RECOMMEND
Verified

4/10 Fair

Terrible bed,Terrible mattress !!!!! can not sleep

Terrible bed,Terrible mattress !!!!! can not sleep at all !!!
Verified

8/10 Very good

nice hotel in town

nice experience hotel is clean i have loved my stay in the hotel
Verified

10/10 Exceptional

Stephane, 1-night trip
Verified

8/10 Very good

Propreté et service irréprochables

3-night trip
Verified

10/10 Exceptional

Superbe

Joseph, 2-night trip
Verified

8/10 Very good

Howard, 2-night trip