In the heart of Murcia, Hotel Universal Murcia offers a tranquil retreat with its garden and sauna. Unwind at the arcade/game room, explore the library or savor local cuisine at Casa Pacoche restaurant. With in-room WiFi and helpful staff, your stay is sure to be a memorable one.
Corvera (RMU-Region de Murcia Intl.) - 27 min drive
Murcia del Carmen Station - 9 min walk
Murcia (XUT-Murcia del Carmen Train Station) - 10 min walk
Alhama de Murcia Station - 26 min drive
Airport shuttle (surcharge)
Restaurants
Cafe Helado Y Caliente - 4 min walk
Confiteria Espinosa - 3 min walk
Polea Restaurante - 1 min walk
Tornasol - 6 min walk
Restaurante Alhambra - 5 min walk
About this property
Hotel Universal Murcia
You'll be in a fantastic location at Hotel Universal Murcia, just a 5-minute walk from Museum of Sciencie and Water and Cuartel de Artillería. Guests can visit the health club for a workout or grab a bite to eat at Casa Pacoche, which serves local cuisine and is open for breakfast, lunch, and dinner. A bar/lounge, a sauna, and a snack bar/deli are other highlights. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
47 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
Onsite valet parking (EUR 15 per night)
Limited valet parking on site
Height restrictions apply for onsite parking
Onsite garage
Free offsite parking within 33 ft; reservations required
Street parking available
DONE
Transfers
Airport shuttle*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 8:30 AM–11:30 AM on weekdays and 8:30 AM–11:30 AM on weekends
Restaurant
Bar/lounge
Snack bar/deli
What to do
Access to nearby health club
Bicycle rentals nearby
Hiking/biking trails nearby
Working away
Business center
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Bicycle rentals
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Library
Television in common areas
Health club
Arcade/game room
Sauna
Banquet hall
Accessibility
Elevator
Hardwood flooring in room
Room amenities
Be entertained
25-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning and heating
Sleep well
20 bedrooms
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
Guidebooks/recommendations
Local maps
Special features
Dining
Casa Pacoche - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 10.50 for adults and EUR 7 for children
Airport shuttle service is offered for an extra charge
Parking
Valet parking costs EUR 15 per night
Parking height restrictions apply
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Hotel Universal Pacoche
Hotel Universal Pacoche Murcia
Universal Pacoche
Universal Pacoche Murcia
Hotel Universal Pacoche
Hotel Universal Murcia Hotel
Hotel Universal Murcia Murcia
Hotel Universal Murcia Hotel Murcia
Frequently asked questions
Does Hotel Universal Murcia offer free cancellation for a full refund?
Yes, Hotel Universal Murcia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Universal Murcia?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Universal Murcia?
Yes. Valet parking costs EUR 15 per night. Parking spots may be limited.
Is airport shuttle service offered by Hotel Universal Murcia?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Universal Murcia?
You can check in starting at 3:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Hotel Universal Murcia?
No, this hotel doesn't have a casino, but Real Casino Murcia (10-min walk) is nearby.
What is there to do at Hotel Universal Murcia and nearby?
Have fun with nearby activities like cycling and hiking. Enjoy amenities like a sauna, a health club, and an arcade. Hotel Universal Murcia also has a garden and access to a nearby health club.
Are there restaurants at or near Hotel Universal Murcia?
Yes, Casa Pacoche offers local cuisine.
What's the area around Hotel Universal Murcia like?
Hotel Universal Murcia is a short 9-minute walk from Murcia del Carmen Station and 6 minutes' walk from Murcia City Hall.
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Reviews
Hotel Universal Murcia Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8
Cleanliness
7.0
Location
7.6
Staff & service
6.8
Property conditions & facilities
Popular mentions
Service staff
Bed
Bedrooms
Room
Reviews
Verified
10/10 Exceptional
May 31, 2025
The hotel is great for the price. Very good location within easy walking distance of both the train station and bus station. Hotel staff are very friendly and helpful.
Bobby
Bobby, 1-night trip
Verified
4/10 Fair
Sep 28, 2025
The location of the hotel was nice. The bed was comfortable, but the room was noisy (dreadful bleeping traffic light just outside), the air con was too cold and the fridge was dirty.
Anna
Anna, 4-night trip
Verified
10/10 Exceptional
Feb 3, 2025
Lovely clean and friendly accommodation for the price. Staff were helpful and nothing was too much. Good location, would stay there again.
ilka
ilka, 1-night trip
Verified
8/10 Very good
Sep 12, 2023
Great place to stay, just over the other side of the river but convenient for everything.Quite a busy location!
Sean
Sean, 1-night trip
Verified
10/10 Exceptional
Dec 6, 2024
Friendly and helpful.
Moses
Moses, 3-night trip
Verified
10/10 Exceptional
Mar 1, 2025
Staff friendly simpaticos. Unpretentious hotel. Room cleaned every day. Quiet. Perfect location. Strolling distance from historic old town. Great value for money. This was my second eleven night stay and I will definitely be back.
Nicholas
Nicholas, 11-night trip
Verified
6/10 Good
Jun 15, 2025
Everything was clean and working in the room, if a little dated and in need of a freshen up. But for the price it was suitable and handy for the historical centre.
Unfortunately my room was right next to the lift so some noise was heard.
Gill
Gill, 1-night trip
Verified
8/10 Very good
Jun 9, 2025
The single room was as expected, although tight on space in the en-suite it had everything i needed and was clean and the bed comfy. The only problem is the tv is positioned too high on the wall so you cannot see the picture on the screen properly. It needs to be lowered. Overall a pleasant stay for a very reasonable price.
Gill
Gill, 1-night trip
Verified
8/10 Very good
May 13, 2024
Hotel Universal it is a affordable hotel close to city center. Room was good and clean. It has not ramp for disabled persons, a few stairs to get in .Staff a bit unfriendly. But at the end of the day was good.
Maria Angeles
Maria Angeles, 1-night trip
Verified
10/10 Exceptional
May 12, 2024
I stayed at the Universal for 11 nights. My room was clean, the sheets and blankets as good as new, and attended to every day. It was quiet with no traffic noise and the occasional sounds from other rooms stopped at a reasonable hour. The staff were all friendly, helpful and simpatico. The hotel is in an excellent location about 8 minutes walk to the Cathedral the heart of historic Murcia. The Universal is completely unpretentious, great value for money and I will definitely return.
Nicholas
Nicholas, 11-night trip
Verified
2/10 Poor
Feb 4, 2024
Really poor
I always try to be positive, but, this was one of the poorest hotels we have stayed at.
As we approached the hotel we thought it was shut as it was so dimly lit. The receptionist wasn't positive or welcoming, reflecting the ambience in the foyer.
The bedroom was very small room and an even smaller bathroom. Mold on the ceiling in the bathroom. We could hear everything from the next rooms..... everything! As people came in through the night their movements and chatter resonated through our room.
The bedding smelled stale and the room had the odour of smoking.
There was a total of one electrical socket for two people by the beds, but no electrical socket by the desk and chair. The TV was so small it was virtually impossible to see from being in bed.
The one positive - the shower was warm.
If we could have left for another hotel after checking in, we would have.
In light of our experience we chose not to have breakfast, in preference using one of the cafeterias in the vicinity.
Robert
Robert, 1-night trip
Verified
10/10 Exceptional
Nov 10, 2025
Good condicions o attencion of the staff
Laura
Laura, 1-night trip
Verified
2/10 Poor
Feb 23, 2026
Room had roaches and insects in, staff refused to give us another room
Jonah
Jonah, 1-night trip
Verified
10/10 Exceptional
Jun 17, 2025
Nice hotel in central Murcia. Pleasant staff.
Lyndon
Lyndon, 1-night trip
Verified
6/10 Good
May 21, 2025
Value plus location
Helpful staff. Great location.
Sandra
Sandra, 2-night trip
Verified
8/10 Very good
Jul 1, 2025
It was easy to get and nice showers
Arturo
Arturo, 1-night trip
Verified
10/10 Exceptional
Apr 1, 2023
A great budget stay for the solo traveller, helpful friendly staff and great area to explore on foot. Hotel restaurant next door also fab.
Darren
Darren, 1-night trip
Verified
6/10 Good
Jul 28, 2024
Basic room and dated bathroom but did the trick for the base we needed for an over night stop off.
Mark
Mark, 1-night trip
Verified
10/10 Exceptional
Mar 8, 2024
Fabulous
Fantastic overnight stay.
Robert
Robert, 1-night trip
Verified
8/10 Very good
Jan 5, 2024
Very nice for the price
Pascal
Pascal, 4-night trip
Verified
4/10 Fair
Feb 1, 2026
Room was spartan - nothing in it to make it welcoming. Bed really uncomfortable - like sleeping on a rock. Room really warm - no way to adjust temperature. Bathroom extremely dated - shower cubicle tiny and shabby. Room described as 'soundoroofed' - what a joke! We could hear literally every sound from the room next door. Wifi abysmal - described as being 'over 100Mbps' - I did a speed test and it was less than 1Mbps. Ended up using my mobile data. The only positive I can give this hotel is the location.
Gary
Gary, 1-night trip
Verified
10/10 Exceptional
Nov 14, 2024
Was given a small room that smelled of smoke at first, but we got a larger fresh smelling one when asking.
Our stay was fine.
Trond
Trond, 1-night trip
Verified
4/10 Fair
Jun 27, 2024
The bed was hard and the pillows too flat and hard.. couldnt get to sleep.. Bathroom was nice