I booked this lodge near Alamosa expecting fancy amenities and a cozy stay, but it was a complete let-down. Arrived just past eight, and everything-the fire pit, couches, restaurant, even coffee-closed right at eight, so I missed out entirely. Check-in was a mess; Expedia’s app and texts led nowhere, no phone number in sight, wasting two hours until I called from the hotel across the street-who warned me it’s common. Finally got in, but the room was forty-seven degrees with a broken heater. I showered hot, ironed the sheets for warmth, and froze through the night until it magically worked at dawn. Wi-Fi password? Didn’t come till eight thirty-six, when I was leaving anyway. Breakfast? Advertised as free, but nope-had to pay full menu price. Felt scammed after shelling out so much. Across the street? Lovely energy, truly-go there instead!