CitiClub Hotel Melbourne, near Bourke Street Mall and Crown Casino, offers a vibrant retreat. Explore the rooftop terrace, dance the night away at the nightclub or grab a coffee in the cafe. With happy hour at CQ UPSTAIRS and helpful staff always available.
Placing you just steps from Collins Street, CitiClub Hotel Melbourne features a nightclub and a rooftop terrace. You can relax with a drink at one of the 2 bars/lounges, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Also, Melbourne Central and Bourke Street Mall are within just a 10-minute walk. The helpful staff and location get great marks from fellow travelers. The property is just a short walk to public transportation: Flagstaff Station is 10 minutes and Melbourne Central Station is 11 minutes.
At a glance
DONE
Hotel size
71 rooms
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Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Contactless check-out available
Late check-out subject to availability
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Special check-in instructions
The property charges 2 percent for credit card payments
The check-in location differs from the property location; go to: [410, Little Collins Street, Melbourne 3000 VIC]
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please note that the presence of the onsite nightclub means that noise levels can be highly elevated on weekends and public holiday eves. Midweek private functions may also affect noise levels.
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Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets not allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired internet access in rooms
LOCAL_PARKING
Parking
Secured onsite self parking (AUD 40 per day)
Onsite parking limited
Height restrictions apply for onsite parking
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Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
English breakfast (surcharge) on weekday mornings 8:00 AM–1:00 PM
2 bars/lounges
Restaurant
Coffee shop
Room service (limited hours)
What to do
Rock climbing nearby
Working away
Business center
5 meeting rooms
Conference center (5382 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Nightclub
Annual offsets purchased for at least 10% of carbon footprint
Locally-owned & organized tours & activities
At least 10% of profits reinvested in community & sustainability
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and free wired internet
Phone
Desk chair
Food and drink
Refrigerator
Free tea bags/instant coffee
Reusable coffee/tea filters
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Guidebooks/recommendations
Special features
Dining
CQ UPSTAIRS - Onsite restaurant. Happy hour is offered.
CQ BAR - This bar specializes in local cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.
Fees & policies
Refundable deposits
Deposit: AUD 100.00
Breakage deposit: AUD 200 per stay
Optional extras
English breakfast is offered for an extra charge of approximately AUD 15 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 2 percent
Parking
Secured self parking costs AUD 40 per day
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
CitiClub Hotel Melbourne Hotel
Citiclub Hotel
Citiclub Hotel Melbourne
Citiclub Melbourne
CitiClub Hotel Melbourne Melbourne
CitiClub Hotel Melbourne Hotel Melbourne
Frequently asked questions
Does CitiClub Hotel Melbourne offer free cancellation for a full refund?
Yes, CitiClub Hotel Melbourne does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at CitiClub Hotel Melbourne?
Sorry, pets aren't allowed.
Is parking offered on site at CitiClub Hotel Melbourne?
Yes. Self parking costs AUD 40 per day. Parking spots may be limited.
What are the check-in and check-out times at CitiClub Hotel Melbourne?
Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an onsite casino at CitiClub Hotel Melbourne?
No, this hotel doesn't have a casino, but Crown Casino (16-min walk) is nearby.
What is there to do at CitiClub Hotel Melbourne and nearby?
Have fun during the warmer months with activities nearby such as rock climbing. Additional recreation nearby includes casino gaming. Enjoy amenities like 2 bars and a nightclub.
Are there restaurants at or near CitiClub Hotel Melbourne?
Yes, CQ UPSTAIRS offers alfresco dining and local cuisine.
What's the area around CitiClub Hotel Melbourne like?
CitiClub Hotel Melbourne is in Melbourne Central Business District, a short 10-minute walk from Flagstaff Station and 8 minutes' walk from Melbourne Central. Travelers love the hotel's prime location.
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Reviews
CitiClub Hotel Melbourne Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
8.8
Location
8.4
Staff & service
7.6
Property conditions & facilities
Popular mentions
Room
Location
Service staff
Bed
Nightclubs
Bathroom
Restaurant
Building
Cities
Events
Reviews
Verified
10/10 Exceptional
Mar 12, 2026
great location
Jamie
Jamie, 1-night trip
Verified
8/10 Very good
Apr 19, 2026
Good location. Friendly, helpful staff. Easy parking. Dated furniture and fixtures but very clean.
Toni
Toni, 1-night trip
Verified
8/10 Very good
Mar 6, 2026
Close to train station & eating places
Alan
Alan, 1-night trip
Verified
10/10 Exceptional
Feb 9, 2026
Clean room, great staff, great location.
Awesome value for money
Anthony
Anthony, 1-night trip
Verified
10/10 Exceptional
Dec 8, 2025
Great location , friendly staff , room was just as needed
Tyrone
Tyrone, 1-night trip
Verified
10/10 Exceptional
Jan 13, 2026
The room were really good and the staff were nice and friendly and helpful as well. The place was exactly as advertised along with that. The location was pretty convenient as well.
Vipul
Vipul, 3-night trip
Verified
10/10 Exceptional
Feb 9, 2026
Seamless check in. Clean, spacious room. Comfortable bed.
Carol
Carol, 1-night trip
Verified
8/10 Very good
Dec 21, 2025
Air conditioning was great, room was clean and staff very friendly, helpful and informative!
Louis
Louis, 2-night trip
Verified
10/10 Exceptional
Jan 8, 2026
The staff were very accomodating and friendly. The room was very clean and the bed was extra comfortable.
Keep up the good work guys !
Bill
Bill, 1-night trip
Verified
8/10 Very good
Nov 30, 2025
Great location. Clean and comfortable
Jacqueline
Jacqueline, 1-night trip
Verified
8/10 Very good
Dec 14, 2025
Staff welcoming, room very clean, conveniently located, great air conditioner, nice bar downstairs. Night club downstairs wasn't too disturbing, after a day walking around the city it was easy to sleep. Enjoyed our stay.
Rae
Rae, 1-night trip
Verified
8/10 Very good
Jan 26, 2026
Friendly and easy check in/out.
Happy to hold our bags til later in the day.
Large clean room. Quiet on a Tuesday night.
Adam
Adam, 1-night trip
Verified
2/10 Poor
Mar 1, 2026
Honestly the room was pretty nice, comfy bed, bathroom was pretty good. The problem arose at night when trying to sleep. The accommodation is is on top of a nightclub and you could hear very loud music till about 5 in the morning keeping us awake all night. Dont book here on a Friday or Saturday night
Alice
Alice, 2-night trip
Verified
10/10 Exceptional
Sep 21, 2025
The staff were very nice and friendly! Great location.
Stephen
Stephen, 1-night trip
Verified
10/10 Exceptional
Nov 28, 2025
Clean room, good lacation, quiet room
Andrew
Andrew, 2-night trip
Verified
6/10 Good
Jan 24, 2026
Staff very courteous, beds compfy..nice & clean.
Too many stairs & need yellow paint strip on edges.
Very hard for my friend with low vision.
Kathleen
Kathleen, 3-night trip
Verified
6/10 Good
Jan 25, 2026
Great location, room is very clean and has everything you need
The hotel is above a nightclub, when the club is open you have to enter the hotel via a grubby side entrance.
Don't expect to sleep well here on a Friday or Saturday night, the noise from the night club is very loud and the ear plugs provided upon check in do little to help.
Staff are friendly and helpful. Aside from the noise from the club, it is a good hotel.
Matthew
Matthew, 2-night trip
Verified
8/10 Very good
Dec 3, 2025
This is a very central and convenient location. The unit itself was clean and comfortable, though the lobby area had an unpleasant odor.
Eddy
Eddy, 3-night trip
Verified
2/10 Poor
Feb 4, 2026
I was aware of the Night club but it was way too loud. Reception gave us earplugs upon arrival but even they didn’t help. Other than that room was clean
Kim
Kim, 1-night trip
Verified
4/10 Fair
Feb 8, 2026
Room, staff, and location were fine however, the new nightclub nextdoor sounds like it is in your room until all hours. Earplugs do nothing and it is far more than a dull thud.
Don't stay here while the club is operating.
Michaela
Michaela, 1-night trip
Verified
10/10 Exceptional
Aug 30, 2025
Great Trip
Good room for the price and good location lots of place within walking distance or a short drive
Brady
Brady, 1-night trip
Verified
8/10 Very good
Jun 16, 2025
Great location.
Dale
Dale, 1-night trip
Verified
10/10 Exceptional
Aug 26, 2025
Friendly staff
Friendly staff and room clean in the heart off cities easy to go around
Jan
Jan, 2-night trip
Verified
8/10 Very good
Nov 13, 2025
The room was spotless and very well presented. The staff were really lovely too and very helpful. We very much appreciated the late checkout.
One thing though, there was a terrible smell in Reception when we arrived, not sure what that was but apart from that it was a wonderful stay.