Escape to the vibrant world of Sunway Lost World Hotel, where adventure meets relaxation. Explore the water park, unwind in the garden or indulge in aromatherapy and a massage at Crustal Spa. With free WiFi and multilingual staff on hand, you'll feel right at home.
No 2, Persiaran Lagun Sunway 1, Sunway City, Ipoh, Perak, 31150
What's nearby
Lost World Tambun - 3 min walk - 0.3 km
Sunway Lost World Theme Park: Hot Springs & Night Park - 3 min walk - 0.3 km
Ipoh Parade - 12 min drive - 11.4 km
Concubine Lane - 14 min drive - 12.6 km
Aeon Station 18 - 20 min drive - 17.8 km
Getting around
Ipoh (IPH-Sultan Azlan Shah) - 18 min drive
Ipoh Railway Station - 19 min drive
Restaurants
Ikan Bakar Portugis - 18 min walk
McDonald's - 4 min walk
Garden Terrace - 1 min walk
Restoran Manjung Raya Sdn. Bhd. - 10 min walk
The Pomelo - 13 min walk
About this property
Sunway Lost World Hotel
When visiting Ipoh, Sunway Lost World Hotel is a great choice to consider. Guests can visit the spa to be pampered with massages, aromatherapy, or hydrotherapy. A water park, a hot tub, and a garden are other highlights.
At a glance
DONE
Hotel size
174 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
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Other information
Designated smoking areas
Property amenities
Traveling with children
Children stay free (see details)
Water park access (surcharge)
What to do
Cave exploring nearby
Kayaking nearby
Ziplining nearby
Hot springs nearby
Working away
Meeting room
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Built in 2011
Safe-deposit box at front desk
Garden
Water park access (surcharge)
Full-service spa
Hot tub
Waterslide
Banquet hall
Room amenities
Home comfort
Air conditioning
Sleep well
Bed sheets provided
Freshen up
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Crustal Spa. Services include massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a hot tub and a steam room. There are hot springs/mineral springs on site.
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Hotel Lost World
Sunway Lost World Hotel Sunway City Ipoh
Sunway Lost World Sunway City Ipoh
Sunway World
Sunway Lost World Hotel Ipoh
Sunway Lost World Hotel
Sunway Lost World Ipoh
Sunway Lost World
Sunway Lost World Hotel Ipoh
Sunway Lost World Hotel Hotel
Sunway Lost World Hotel Hotel Ipoh
Frequently asked questions
Does Sunway Lost World Hotel offer free cancellation for a full refund?
Yes, Sunway Lost World Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sunway Lost World Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Sunway Lost World Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Sunway Lost World Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Sunway Lost World Hotel and nearby?
Have fun with nearby activities like kayaking and ziplining. Additional recreation nearby includes hot springs and spelunking. Indulge in a treatment at the spa and soothe your senses in the hot tub. Sunway Lost World Hotel also has a water park and spa services, as well as a garden.
What's the area around Sunway Lost World Hotel like?
Sunway Lost World Hotel is in Ulu Kinta, a short 2-minute walk from Sunway Lost World Theme Park: Hot Springs & Night Park.
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Reviews
Sunway Lost World Hotel Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8
Cleanliness
7.4
Location
8.0
Staff & service
7.4
Property conditions & facilities
Popular mentions
Service staff
Room
Breakfast
Value
Restaurant
Parks
Theme park
Reviews
Verified
10/10 Exceptional
Jun 4, 2024
Pleasantly comfortable stay and the breakfast had an awesome spread of many Malaysian favourite delicacies.
Dennis Benjamin Leon
Dennis Benjamin Leon, 4-night trip
Verified
8/10 Very good
Apr 6, 2024
Beautiful scenery, friendly staff, attractions activities in the resort
Randy
Randy, 1-night trip
Verified
6/10 Good
Dec 29, 2023
Average hotel with very good staff.
Chun
Chun, 2-night trip
Verified
10/10 Exceptional
Jun 5, 2024
Me and my family had a great stay in Sunway Lost World Hotel last week. Hotel is nice with great hospitality and it's convenient for us to drive down the town for food. My kid and wife had a wonderful time soaking in the hot spring spa. Will come back again for sure.
Ricky
Ricky, 2-night trip
Verified
6/10 Good
Jun 11, 2024
The hotel is right in front of the theme park and it is for convenient that we chose to stay at this place. Beside that, there seem to be no other reasons. We expect the hotel room to be cleaner as what it should look from the outside.
Lim
Lim, 4-night trip
Verified
8/10 Very good
Nov 17, 2023
Value for money
Good stay considering price, the night park ticket and breakfast included. Check in was smooth and delightful with clear guidance. Disappointed regarding the condition of the room considering its a sunway group hotel. My previous stays within sunway was of higher quality. All in all great value for money
Benjamin
Benjamin, 1-night trip
Verified
10/10 Exceptional
Feb 4, 2025
Pleasant Staycation
First time staying in this hotel. Pleasant to have earlier check-in at 1.30pm. The room size is comfortable for two. The toiletries are complete; with two bath towels provided. There will be perfect if face towels are also provided.
The accommodation included breakfasts and night time hot spring tickets for two. We had spent whole day at the Lost World Theme Park. We had good sleeps in the hotel room after that.
However, the sporadic WIFI required improvement. It was a pleasant experience generally. Will stay again in this hotel in near future.
Verified traveler
1-night trip
Verified
4/10 Fair
Mar 25, 2026
price with discount for tickets turns out to be more expensive than local tickets.. food was so and so..
Sock Leng
Sock Leng, 3-night trip
Verified
8/10 Very good
Dec 23, 2025
The rooms are clean but wifi signal tends to be intermittent and tv unable to control via remote.
Khay Lian
Khay Lian, 3-night trip
Verified
10/10 Exceptional
Nov 20, 2022
Overall was good & will stay another time too
Gulandran
Gulandran, 2-night trip
Verified
10/10 Exceptional
Jul 25, 2025
Chilling
Relax.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Feb 19, 2023
The staff is very helpful.
Wendy
Wendy, 2-night trip
Verified
10/10 Exceptional
Jul 18, 2022
Excellent
Overall good. Only for breakfast the location a bit far
Verified traveler
2-night trip
Verified
10/10 Exceptional
Mar 25, 2023
Good
Tarma
Tarma, 1-night trip
Verified
2/10 Poor
Mar 31, 2024
Lost World Concept is good but bed sheet was blackist in colour and dirty. We stayed on 1x night and forgot the 2nd night.
Jack
Jack, 2-night trip
Verified
6/10 Good
Jun 6, 2024
near Lost World of Tambun, had to walk across. No in-room dining after 9:30PM. Smoking smell in non-smoking floor.
Vishal
Vishal, 1-night trip
Verified
10/10 Exceptional
May 9, 2023
Returning here after about 4 years. The hotel room and staff are as usual. They are awesome, quick, and attentive. Had a wonderful time in NightPark as well. They increased the number of food options inside the park and prices are reasonable too.
I hope Sunway Team can give more attention to the children's pool maintenance. I found the stairs are rusted and most of the slide's paint peeled off and lost the smoothness.
Naraseeni
Naraseeni, 1-night trip
Verified
2/10 Poor
Apr 15, 2024
Quite poor
Shaun Young
Shaun Young, 1-night trip
Verified
6/10 Good
Dec 9, 2022
The property is near to the theme park. TV is old and remote control was low battery.
Very inconvenient as only one side with two lifts to rooms.
Breakfast choice was limited, no salad bar, roti canai, choice of bread also limited. Not value for money.
Steven
Steven, 1-night trip
Verified
8/10 Very good
Jul 26, 2023
A must visit site. The water park and attractions are world class, and clean. Many exhibits in the petting zoo are not commonly found even in many well known zoos.
As for the property itself, some minor maintenance work will help to improve it more.
The breakfast could be located within the property instead of having guests having to walk 100m (would be challenging when it pours). A fitness facility would also be a great addition. The room safe does not have backlighting, so in the darkened area, it is very hard to see what's being keyed into the keypad. TV displays could be bigger. Staff is great - friendly and helpful
Jonathon
Jonathon, 3-night trip
Verified
8/10 Very good
Mar 4, 2023
Just need to maintain ( regular check up & repair ) all item in the room. Don’t just trust non Malaysian workers there. My bathroom that time I found cockroach & small non dangerous insects. I’m not upset but that is my opinion. I’m not vip customer but can say frequent customer. My family just love lost world hotel. Been there every now & then. Also the price is to much for family room. Sorry for my harsh words 🙏. I’m not willing to be call for this thing.
Thank you ..
Mahazeey
Mahazeey, 1-night trip
Verified
10/10 Exceptional
Dec 14, 2022
Excellent location, great staffs. Will stay again.
Excellent hotel just directly at the Lost World Theme Park. We stayed for 2 nights. It was just so convenient to walk over to the theme park and back after playing on the rides and water areas.
The breakfast area is over at the theme park entrance as well and that was really convenient. Breakfast was ok, although it could have been better with more variety etc. The toaster machine was rather slow and a long queue started to form. They could have just left the hardboiled eggs in a tray for guests to pick up, rather than having us to wait to ask the staff for it as they were so busy cooking the eggs.
Another grouse was that there wasn't any sheltered linkway from the hotel to the theme park as it was raining on one of the days that we were there and we had to run back to the hotel in the rain.
The service was excellent and the staffs were so helpful and friendly to the guests.
There is a MacDonald's nearby that had recently started operating 24 hrs. It was good as there wasn't any eateries inside the theme park after 9pm and the last order at the hotel was 1030pm.
Had placed a RM200 deposit using my (prepaid) Youtrip card. And the money was locked in. Had to wait till 7 days before they released the money and I could use the RM200 which my trip was over by then. Was a bummer as I didn't have much cash on me and the Youtrip card was my only source of funds (apart from CC). My advice would be to just use a RM100 cash deposit or a dormant credit card for the deposit.