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New Akan Hotel

3.5 star property
Lakefront hotel with restaurant, near Lake Akan

Choose dates to view prices

Nestled by the lake, New Akan Hotel offers a serene escape with an indoor mineral hot spring and relaxing sauna. Enjoy breakfast and dinner at the two on-site restaurants, unwind with laundry facilities or visit the snack bar/deli. The helpful staff have left a great impression on previous guests.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Onsen
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Hot springs
  • Breakfast available
  • Sauna
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Arcade/game room
  • Snack bar/deli
  • Vending machine
  • Self-serve laundry

Feel at home (6)

  • Refrigerator
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Elevator
The current price is $118
$146 total
May 28 - May 29

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for (Non-Smoking) Crystal - Lake View Western Style Room

In-room safe, desk, free WiFi, bed sheets

(Non-Smoking) Crystal - Lake View Western Style Room

  • Lake view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for (Non-Smoking) Crystal - Western Style Room [No View Specified]

In-room safe, desk, free WiFi, bed sheets

(Non-Smoking) Crystal - Western Style Room [No View Specified]

8.0 out of 10
Very good
(3 reviews)
  • Mountain view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for (Non-Smoking) Crystal - Japanese Style Room [No View Specified]

In-room safe, desk, free WiFi, bed sheets

(Non-Smoking) Crystal - Japanese Style Room [No View Specified]

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for (Non-Smoking) Crystal - Lake View Japanese Style Room

In-room safe, desk, free WiFi, bed sheets

(Non-Smoking) Crystal - Lake View Japanese Style Room

9.4 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for (Non-Smoking) Shangri-La - Japanese Style Room [No View Specified]

In-room safe, desk, free WiFi, bed sheets

(Non-Smoking) Shangri-La - Japanese Style Room [No View Specified]

  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons
  • Free WiFi

View all photos for (Non-Smoking) Shangri-La - Lake View Japanese Style Room

In-room safe, desk, free WiFi, bed sheets

(Non-Smoking) Shangri-La - Lake View Japanese Style Room

8.8 out of 10
Excellent
(3 reviews)
  • Lake view
  • 35 sq m
  • 1 bedroom
  • Sleeps 5
  • 4 Twin Futons
  • Free WiFi

View all photos for (Non-Smoking) Shangri-La - Lake View Resort Twin Room

(Non-Smoking) Shangri-La - Lake View Resort Twin Room | In-room safe, desk, free WiFi, bed sheets

(Non-Smoking) Shangri-La - Lake View Resort Twin Room

  • Lake view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

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About the neighborhood

Map
2-8-8 Akanko Onsen, Akan-cho, Kushiro, Hokkaido, 085-0467

What's nearby

  • Akan Mashu National Park - 1 min walk - 0.0 km
  • Akankohan Eco Museum Center - 5 min walk - 0.4 km
  • Akanko Ainu Theater Ikoro - 12 min walk - 1.1 km
  • Lake Akan - 13 min walk - 1.1 km
  • Ainu Kotan - 19 min walk - 1.6 km

Getting around

  • Kushiro Airport (KUH) - 71 min drive
  • Mashu Station - 35 min drive

Restaurants

  • ‪MAIN DINING TENGA 天河 - ‬6 min walk
  • ‪民芸喫茶 ポロンノ - ‬7 min walk
  • ‪海兵 - ‬4 min walk
  • ‪奈辺久 - ‬4 min walk
  • ‪Restaurant WAKKA PIRKA(ワッカピリカ) - ‬5 min drive

About this property

New Akan Hotel

New Akan Hotel offers a great location, putting you within just a 10-minute walk of Lake Akan. Guests can indulge in massages, and Felice serves breakfast and dinner. Other highlights include a sauna, a snack bar/deli, and a garden.

At a glance

DONE

Hotel size

    • 370 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
    • Minimum check-in age: 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Guests driving to the property should contact this property in advance (e.g., directions)
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–8:30 AM
  • Restaurant
  • Snack bar/deli

What to do

  • Hot springs

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 1965
  • Garden
  • Arcade/game room
  • Sauna
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Dining

Felice - This buffet restaurant serves breakfast and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 16 years of age.

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Also known as

Akan Hotel

New Akan

New Akan Hotel

New Akan Hotel Kushiro, Japan - Hokkaido

New Akan Hotel Kushiro

New Akan Kushiro

New Akan Hotel Hotel

New Akan Hotel Kushiro

New Akan Hotel Hotel Kushiro

Frequently asked questions

Does New Akan Hotel offer free cancellation for a full refund?

Yes, New Akan Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at New Akan Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at New Akan Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at New Akan Hotel?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Check-out time is 10 AM.

What is there to do at New Akan Hotel and nearby?

Onsite recreation at New Akan Hotel includes hot springs. Enjoy amenities like a sauna, an arcade, and a garden.

Are there restaurants at or near New Akan Hotel?

Yes, there's an onsite restaurant, Felice.

What's the area around New Akan Hotel like?

New Akan Hotel is a short 5-minute walk from Lake Akan and 10 minutes' walk from Ainu Kotan.

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Reviews

New Akan Hotel Reviews

8.0

Very Good

7.4

Cleanliness

8.2

Location

7.8

Staff & service

7.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was plentiful and provided lots of choice. (3 reviews)
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From real guest reviews summarized by AI.

Reviews

Verified

10/10 Exceptional

We had some noisy neighbours but the staff very kindly moved us to a quieter room.
Michael, 2-night trip
Verified

10/10 Exceptional

Wonderful dinner and breakfast!
Jinny, 1-night trip
Verified

8/10 Very good

The best thing about the hotel was the rooftop pool! The buffet for bfast and dinner was very nice. Unfortunately the rims, while clean, were very dated.
2-night trip
Verified

10/10 Exceptional

This hotel is in a great location. We were able to walk to the ferry port. It is walking distance to the bus station. The dinner buffet was excellent. There were many varieties of food. Our room was clean and faced Lake Akan. A great place to stay!
Ming, 2-night trip
Verified

4/10 Fair

Clearly when this hotel was new, it was a fabulous place. However, the property is now extremely dated, with 80s style decor throughout, and most seriously, poorly-maintained rooms containing worn and damaged furniture. The bathroom fittings have their original chrome scrubbed away. The towels were provided in multiple colours. The staff were very helpful, and were not at fault at all. The onsen facilities, while dated and in need of a refresh, were good. Although staying for two nights, we were unfortunately unable to sample the rooftop pool as it was closed due to high winds, when the wind was certainly not a problem on one day. The saving grace was the breakfast, which was plentiful and provided lots of choice. If you are aware that you're going to stay at a place possibly not refreshed since the 1980s, it's ok, but otherwise you may prefer to pay a little more and be sure of reaching a reasonable minimum standard.
Geraint, 2-night trip
Verified

8/10 Very good

Nice view of the lake, both from the room and the onsen In-room bathroom was dated though Good selection of food for both dinner and breakfast
Melvin, 1-night trip
Verified

10/10 Exceptional

We like hot spring big bath.
Takami, 2-night trip
Verified

6/10 Good

Hotel is a little run down. In need of a make over.
Yew Kit Kevin, 1-night trip
Verified

8/10 Very good

A very wide spread and luxurious buffet dinner. Take the half board
Tay Kay, 2-night trip
Verified

10/10 Exceptional

good
KA LUN, 1-night trip
Verified

6/10 Good

The property is a mixed bag the food and staff were excellent. However the room was was in very poor condition and badly overdue for refurbishment. For the amount of money charged the rooms will be a definite disappointment.
Neil, 1-night trip
Verified

4/10 Fair

The staff was friendly, but the room and the dinner buffet was not up to standard! The hotel itself it's really old it needs a makeover all around. Luckily it was for one night only.....
Fatima, 1-night trip
Verified

8/10 Very good

Overrated For Price

The front desk was a little standoff ish. I arrived at 9pm and you would have thought the world was ending. Just a massive hotel with a lot of people. The onsen was super crowded and lots of the surrounding restaurants close earlier than mentioned. A bit pricey for the style of room, but very limited availability in the area.
Andrew, 1-night trip
Verified

6/10 Good

It should be renamed the Old Akan Hotel, as the rooms are probably 1960s in style and amenity. It was definitely overpriced, given the small bathroom and bedroom. The bathroom was so small, there was not even space to put bottles of shampoo and body soap. These were provided in sachets. The hotel seems to have had a facelift on the outside and in the lobby and restaurant areas, but the rooms were ordinary. Not worth the money charged.
Peter, 2-night trip
Verified

8/10 Very good

ロビーのトイレはキレイなのに、部屋のトイレはイマイチ。。。（バストイレ一緒） 洗面所とトイレ別々のほうがいいので改善を望みます。
MISUZU, 1-night trip
Verified

8/10 Very good

很好,如果櫃檯接待人員在應對上能夠再多點笑容,讓旅客有賓至如歸的感覺,那就更好了
Liu, 1-night trip
Verified

8/10 Very good

Nice place to stay.
Lowell, 2-night trip
Verified

10/10 Exceptional

良かった
Jin, 2-night trip
Verified

10/10 Exceptional

北海道旅行は7回目ですが、今まで行った宿の中で1位で良かったです。 日本の宿泊客たちも親切で, 食べ物もとてもおいしかったです。 露天風呂もとても良かったです。 ありがとうございました.
DONGHUN, 1-night trip
Verified

8/10 Very good

地點佳、CP值不錯
Fuhsing, 2-night trip
Verified

6/10 Good

駐車場まで遠く、シャトルバスは有りますが不便です。
youto, 1-night trip
Verified

2/10 Poor

Matsalen var överbelastad och fullt av matos i hela lokalen. Det var en stor buffé men maten var rätt dålig. Det var inte heller speciellt städat på hotellet utan det kändes väldigt nedgånget.
Alexandra, 2-night trip
Verified

6/10 Good

夕食にもう少しお刺身があらばよかったなと思いました。
CHIHARU, 1-night trip
Verified

6/10 Good

あいにくの天気でしたが天空スパと温泉とても気持ちよかったです。食事は種類が豊富で何を食べるか悩みました笑
M ayumi, 1-night trip
Verified

8/10 Very good

満足でした。
TAKASHI, 1-night trip