staff was very polite and friendly, not professional at all. when i complained that my room was filthy, the nice young lady at the front desk went straight to the housekeeping supervisor and told her, in front of me, the supervisor reaction was what put me off, she confronted the situation with her staff in front of me, there was an exchange in front me in spanish, where they assumed i didn't understand, even if i didn't, which i did by the way. the girl that supposed "cleaned" the room the previous day deny it and try to insinuate i was lying, that's when i spoke in spanish so was understood, and explained that the room was indeed dirty, the carpet was sticky, you can "vacuum" the carpet but that wont make the carpet 'clean', but that wasn't the case the carpet was dirty and sticky as well so was the floor in the hallway and the bathroom. they even asked why i had waited until the next day, again unprofessional, i am not staying at my aunts, i am paying for the space therefore i expected a clean and inviting space, but like i explained to them, i had been driving from CT for the past almost 40 hrs, i was exhausted and did not have the energy to even speak, so yes i waited until i woke the next day. the issue was "resolved" after the exchange, however just because that exchange had happened in front of me and not in private like it supposed to i will not be staying this specific location again, any future business i may bring will be lost to another hotel in the area.