2/10 Mediocre
1 may. 2025
They double charged me.
I paid in advance online through PayPal. I was told when I arrived that I needed to pay. I said I already had paid and was accused that I hadn't. I showed a paper confirmation and the receipt on my phone and finally the desk worker seemed to agree. He fumbled around entering something then gave me my key. A few minutes later he came to my room and demanded my credit card. I asked if it was for incidentals and he said it was. I specifically asked if I was being charged again and was told no. A few days later my credit card statement showed I was double charged. I disputed the charge which I probably shouldn't have done because now I am without a card until a new one arrives and I will have to switch automatic withdrawals to the new card. I called the motel and they said they wished I had called them first. They said it was a new employee and I felt I was chastised for disputing the charge. On top of that the bathroom had extensive mildew and there were two insects crawling in the tub when I went to take a shower. No offer to totally reimburse me only that I call back when I get my new credit card so they can remove the charge. It was cheap but too much hassle at any price.
Arthur
Arthur, viaje de negocios de 1 noche
Opinión verificada de un huésped de Hoteles.com
