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Chena Hot Springs Resort

2.5 star property
Escape to an Alaskan oasis where nature meets relaxation. Warm up by the outdoor pool or treat yourself to a rejuvenating spa treatment.

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Chena Hot Springs Resort

Exterior
Aromatherapy, hot stone massages, deep-tissue massages, Swedish massages
Forget-me-not Cabin (No Bathroom) | Free WiFi, bed sheets
Exterior
Aerial view

Reviews

7.4 out of 10
Good

Popular amenities

  • Electric vehicle charging point
  • Bar
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool and outdoor pool
  • Breakfast available
  • Ski rentals
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • 3 meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden

Feel at home (6)

  • Playground on site
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 3 of 3 rooms

Family Suite

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Ceiling fan
2 bedrooms
Hair dryer
Private bathroom
Coffee/tea maker
  • Sleeps 6
  • 2 Twin Beds and 2 Queen Beds

View all photos for - Moose Lodge - 2 Queen Beds

- Moose Lodge - 2 Queen Beds | Free WiFi, bed sheets

- Moose Lodge - 2 Queen Beds

8.2 out of 10
Very good
(33 reviews)

Highlights

Heating
Flat-screen TV
Ceiling fan
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
Satellite channels
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for - 2 double Bed

- 2 double Bed | Free WiFi, bed sheets

- 2 double Bed

7.4 out of 10
Good
(24 reviews)

Highlights

Heating
Flat-screen TV
Ceiling fan
Hair dryer
Private bathroom
Coffee/tea maker
Satellite channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds
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About the neighborhood

Map
56.5 mile Chena Hot Springs Rd., Fairbanks, AK, 99712

What's nearby

  • Chena Hot Springs - 1 min walk
  • Aurora Ice Museum - 2 min walk
  • Angel Rocks Trailhead - 13 min drive
  • Tors Trailhead - 24 min drive

Getting around

  • Fairbanks Intl. Airport (FAI) - 98 min drive

Restaurants

  • ‪Chena Hot Springs Resort Restaurant - ‬2 min walk

About this property

Chena Hot Springs Resort

Chena Hot Springs Resort offers a fantastic location, putting you just steps from Chena Hot Springs. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, aromatherapy, or reflexology. Other highlights include an indoor pool, an outdoor pool, and a bar/lounge.

Languages

English, Japanese, Spanish

At a glance

DONE

Hotel size

    • 80 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: 5:00 AM
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Free onsite RV/bus/truck parking
    • Electric vehicle charging point on site
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

Traveling with children

  • Playground

What to do

  • Hiking/biking trails
  • Horse riding/rentals
  • Canoe
  • Cross-country skiing
  • Snowmobiling
  • Snowshoeing
  • Fishing
  • Rafting nearby

Working away

  • 3 meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Bicycle rentals
  • Pool loungers
  • Ski equipment rentals

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • An indoor pool
  • Spa services
  • Massage/treatment rooms
  • Lockers available

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Heating
  • Ceiling fan
  • Coffee/tea maker

Sleep well

  • Bed sheets provided

Freshen up

  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 25+ Mbps)

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 11.50 to 41.95 for adults, and USD 9.25 to 9.25 for children

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 11:30 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Cashless transactions are available.

Also known as

Chena Hot Springs Resort Fairbanks
Chena Hot Springs Resort
Chena Hot Springs Fairbanks
Chena Hot Springs
Chena Hot Springs Resort Hotel
Chena Hot Springs Resort Fairbanks
Chena Hot Springs Resort Hotel Fairbanks

Frequently asked questions

Does Chena Hot Springs Resort offer free cancellation for a full refund?
Yes, Chena Hot Springs Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Chena Hot Springs Resort?
Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 7:00 AM to 11:30 PM.
Are pets allowed at Chena Hot Springs Resort?
Sorry, pets aren't allowed.
Is parking offered on site at Chena Hot Springs Resort?
Yes, there's free self parking. Free RV/bus/truck parking and electric vehicle charging are available.
What are the check-in and check-out times at Chena Hot Springs Resort?
Check-in start time: 4 PM; Check-in end time: 5:00 AM. Check-out time is 11 AM.
What is there to do at Chena Hot Springs Resort and nearby?
During the winter, enjoy onsite recreation like cross-country skiing and snowshoeing and return when the snow melts for horseback riding and fishing. Enjoy a swim in the indoor and outdoor pools after a day out and about. Chena Hot Springs Resort also has spa services and a picnic area, as well as a garden.
Are there restaurants at or near Chena Hot Springs Resort?
Yes, there's an onsite restaurant.
What's the area around Chena Hot Springs Resort like?
Chena Hot Springs Resort is located a short 1-minute walk from Chena Hot Springs.

Chena Hot Springs Resort Reviews

Reviews

7.4

Good

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Fair

Just not the same
We try to do our stay-cations a couple times a year. It was dirty and poorly kept, rooms were too hot. Mold on indoor jacuzzis, staff tried to down play the incidents. Next year we will find a different place.
Sonya, 2-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Very convenient to the pool and hot spring. Close to activity center where they provided northern light tour, dog tour, ice museum tour, skimobile. Close to main lodge where there is the restaurant and gift shop. Food there is really good. The room is very clean, but small and very very hot. We had to open our window to cool our room. The room also comes with two day hot spring tickets which makes it very worthy especially during winter time.
Qin, 1-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Eric, 4-night trip with friends
Verified Hoteles.com guest review

10/10 Exceptional

Ramanna, 3-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Sarah, 2-night trip
Verified Hoteles.com guest review

6/10 Good

A Unique stay
Chena Hot Springs is definitely a unique place to visit. The hot springs themself were great, and it's worth the visit just to experience them. We stayed for two nights and I can't imagine staying longer unless you were absolutely focused on seeing the northern lights and are ok waiting for a weather window. We did not see them, it was overcast the whole time. They also don't really offer wake up calls, so we had to just periodically keep on checking. We stayed in a Fox River room. It was clean- but nothing special. Our first room was ridiculously hot with no way of cooling it even with the windows open. It was in the 30's outside. The thermal heat was radiating up from the ground. They were super accommodating and moved us to a room on the 2nd floor that was much cooler. There is a TV but only a couple channels come in and the only one that came in clearly was Fox News. There is not a fridge or microwave in the room which made it difficult to bring leftovers from the restaurant or keep room drinks cold. The restaurant itself was very good and had many options which is good since it is the only option for all meals. Though there is a Cafe with frozen stuff you can heat up in their microwaves if you want. We went to the ice museum- it was neat though I am not sure it is worth the $20, but there is little else to do so I would plan on it. All of the hotel staff were super friendly. Overall, I am really glad we went and enjoyed it, but do not see the need to go back.
Heather, 2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Andre, 2-night trip
Verified Hoteles.com guest review

6/10 Good

I didn't like the way the dogs are treated. They are chained on short chains to their little houses just running in small circles. After 8 years of the hard work they are being dumped for adoption . The property needs to be upgraded especially little showers. We really liked the restaurant. The reception worker in the morning had no idea how to work the computer and was not able to provide us the invoice.The aurorium room was cold and the light was not working.
Halina, 3-night family trip
Verified Expedia guest review

8/10 Very Good

Fumitoshi, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing place so many things offered at location!
Ruby, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Every member of the staff is beyond excellent! Property is in desperate need of a revamp for sure! Hot springs are wonderful however also in department need of a revamp. Buildings are very ran down Food is excellent! Tours inside property excellent!
Claudia, 4-night trip
Verified Expedia guest review

8/10 Very Good

It was definitely a fun experience. We jave lived here for a long time and had never visited. Room was ok. Our phone did not work but they came and fixed it. One point I would make. If I pay the same amount for each night, I would appreciate room cleaning every day! I am paying the same amount each day. I should have clean sheets and towels every day. If I would get a discount for the second day that would make sense. If I pay the same amount I should have a completely clean every day.
Patricia, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Sara, 1-night trip
Verified Expedia guest review

8/10 Very Good

Acknowledgment of presence at restaurant (waiting for seating) was very poor. Ate there 3 times. Wait staff should be dedicated to a room and the patrons in it. Service within the restaurant was also poor, although the food was good and delivered fairly quickly.
Shane, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Oleg, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Julie, 1-night trip
Verified Orbitz guest review

8/10 Very Good

We had a good time, saw the northern lights and had some good interactions with staff. But, the rooms are small and outdated, the shower is smaller than one in a motor home. No refrigerator and no room service unless you request towels or to have your room swept. The first step into the building was at least 10 inches and I have a bad knee so that was no fun. I would go again but for a shorter amount of time (we were there 5 nights) and be prepared with an ice chest and food of my own. The dining area has extremely long wait times (we waited almost 2 hours for dinner). The good things were the hot springs, ice museum and northern lights tour.
Teresa, 5-night family trip
Verified Expedia guest review

6/10 Good

CHena is in a beautiful area and short walk up the hill will take you to an amazing spot to view the Aurora. The staff were all friendly and helpful. Enjoyed our interactions with each of them. However, the rooms were tired and not well kept. The shower handle was backwards, you could hear noise throughout the night. I recommend staying in the newer Moose lodge as we were in the older quad cabins and they were disappointing. The price point was very fair and there is a lot to do on the property in terms of hiking, hot springs, tours of the ice museum and goethermal green house. The food in the restaurant was fine.
Molly, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Great
Cathleen, 3-night family trip
Verified Travelocity guest review

10/10 Exceptional

A nice get-away from Fairbanks where you can observe auroras easily and convenioently. The hot springs pool is very nice, Restaurant food is fine but the wait-times can be pretty long
Philippe, 3-night trip
Verified Expedia guest review

8/10 Very Good

Chena Hot Springs is like a big family camp. The hot springs are great - very hot in spots! The food was wonderful - Alaskan scallops, hamburgers/fries, sesame chicken salad -- all delicious and prices are pretty standard. Great margaritas and they offer good wines and beers. Rooms in the Moose Lodge are a little dated but look like they have recently be painted and are clean and roomy. Staff people were all friendly and helpful. This place is literally at the end of the road! Beautiful creek and forest all around.
Juri, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Dwight, 1-night trip
Verified Hoteles.com guest review

8/10 Very Good

Our room was nice … good sized with two queen beds. The hot springs were great … warm and very comfortable. The activities center provided a place for us to play cards and games with friends and to eat a light meal purchased in the gift shop area. We had a hard time with the dining room staff (too many rules) who would not take reservations, would not seat a portion of a group until the whole group arrived, and would not provide separate checks for a group of 6. These rules are NOT customer friendly and the separate check “policy” was ridiculous — one if our group if 6 left the dining room to make the group 5, at which point our waiter (who had refused to make 3 checks) made 3 checks — the incident left us unhappy with the staff and the “policies” . The waiter alienated our friend over the check policy and then wrote the same number of checks he had refused to write!!! Duh!!
Patty, 3-night trip with friends
Verified Expedia guest review

2/10 Poor

Over priced inedible food. Rooms not clean and serviced daily. They sell $95 tickets for the northern lights when they know that the kpi is 1 and no chance of seeing them, that’s bad business! I would never suggest this place to anyone. The owner needs to put money into a good chef, maids and fixing issues like leaks in the room from the upstairs bathroom. So disappointed!
Julie, 3-night trip with friends
Verified Expedia guest review

6/10 Good

Service in the dining room is consistently slow.
Maripat, 1-night trip
Verified Expedia guest review