The foyer is less than welcoming. But, at the end, you find a pleasant terrace right on the banks of the river Eure.
We had to ask for a map of the city, which was provided some time later. We were assigned a room with a connecting door to the neighboring room, which could not be locked from our side. Upon complaining we were, without problems, given another room. Room service had already done the new room, but there was still a used towel in the bath room. Rooms are very small. The walls were painted in rather sombre colors and the design of the flooring a whirling monstrosity. Breakfast was okay, but the music was annoying. On the positive side, we had a view of the cathedral from our room and got there by foot in 13 minutes. Not much noise from within and we could sleep undisturbed with open window.
It is reassuring to park the car in the safe hotel parking deck, for a small extra payment.
Overall, we would likely come again.