Immerse in the tranquil surroundings of Onishiya Suishoen, a serene Ryokan located in Kinosaki Onsen. Unwind with an indoor mineral hot spring or rejuvenate with a massage and other spa services.
Enjoy your visit to Toyooka with a stay at Onishiya Suishoen. Freebies like WiFi and self parking are added perks, and guests looking to stay active can check out the nearby hiking/biking trails. Fellow travelers say great things about the helpful staff.
At a glance
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Hotel size
34 rooms
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Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 6 PM
Minimum check-in age: 18
Check-out time is 10:00 AM
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Special check-in instructions
The front desk is open daily from 7:30 AM - 10:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Dinners are available by reservation only and cannot be requested for same-day service.
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
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Transfers
Free train station shuttle
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Other information
Designated smoking areas
No alcohol allowed onsite
No stag/bachelor or hen/bachelorette parties
Property amenities
Food and drink
Private dining
Kaiseki meal
Water dispenser
Traveling with children
Children stay free (see details)
What to do
Hot springs
Hiking/biking trails nearby
Services
Front desk (limited hours)
Free newspapers in lobby
Luggage storage
Bicycle rentals
Facilities
Safe-deposit box at front desk
Garden
Water dispenser
Accessibility
Handrails in stairways
Wheelchairs available on site
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Climate-controlled air conditioning and heating
Minibar
Electric kettle
Sleep well
Down comforter
Freshen up
Private bathroom
Shower/tub combination
Electronic bidet
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
In-room dining only
More
Daily housekeeping
In-room safe
Tatami (woven mat floors)
Tokonoma (alcove)
Fusuma (room partition)
Geta (wooden sandals)
Special features
Spa
Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 5:30 AM to midnight. There are 2 indoor hot springs and 2 outdoor hot springs on site. The temperature in the hot springs is set to 108°F.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Pool, spa, & gym (if applicable)
Guests must contact this property in advance to reserve access to the public bathing facility
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property serves meals in the dining room. In-room dining is not available.
Also known as
Onishiya Suishoen Inn Toyooka
Onishiya Suishoen Inn
Onishiya Suishoen Toyooka
Onishiya Suishoen
Onishiya Suishoen Japan/Toyooka, Hyogo
Onishiya Suishoen Ryokan
Onishiya Suishoen Toyooka
Onishiya Suishoen Ryokan Toyooka
Frequently asked questions
Does Onishiya Suishoen offer free cancellation for a full refund?
Yes, Onishiya Suishoen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Onishiya Suishoen?
Sorry, pets aren't allowed.
Is parking offered on site at Onishiya Suishoen?
Yes, there's free self parking.
What are the check-in and check-out times at Onishiya Suishoen?
Check-in start time: 2:00 PM; Check-in end time: 6 PM. Check-out time is 10:00 AM.
What is there to do at Onishiya Suishoen and nearby?
Have fun during the warmer months with activities nearby such as hiking. Additional recreation onsite includes hot springs. Onishiya Suishoen also has a garden.
What's the area around Onishiya Suishoen like?
Onishiya Suishoen is a short 20-minute walk from Kinosaki Onsen Ropeway and 8 minutes' walk from Jizo-yu Onsen.
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Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
7.2
Location
9.8
Staff & service
9.6
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was a highlight with delicious and filling meals served in a traditional and private setting. (22 reviews)
The property offers a convenient and reliable shuttle service to and from the town centre. (12 reviews)
The onsen at the hotel is fantastic with multiple baths, a sauna, and exceptional service. (8 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Food
Towns
Onsen
Breakfast
Train station
Shuttle
Coffee
Building
Reviews
Verified
10/10 Exceptional
Dec 10, 2025
The staff was amazing. Very relaxing stay. Best sleep I've had on the Japan trip!
Osvaldo
Osvaldo, 1-night trip
Verified
10/10 Exceptional
Oct 5, 2025
It was a very relaxing stay! The staff were friendly and the rooms were nice!
Jordan
Jordan, 1-night trip
Verified
10/10 Exceptional
Oct 6, 2025
Amazing service and amenities. It was an incredibly relaxing 2-night stay after a lot of city walking!
Highly recommend the dinner.
Ellen
Ellen, 2-night trip
Verified
10/10 Exceptional
Jul 24, 2025
Great staff, service, amenities.
Joel
Joel, 3-night trip
Verified
10/10 Exceptional
Sep 18, 2025
Spacious room with great staff that are super helpful
Evan
Evan, 1-night trip
Verified
10/10 Exceptional
Oct 19, 2025
Staying in the Tatami traditional room was a great experience. Kuk, at the front desk, was extremely helpful! A very relaxed atmosphere made for a wonderful stay
Scott
Scott, 1-night trip
Verified
10/10 Exceptional
Dec 25, 2025
A reasonably priced ryokan in Kinosaki Onsen, which is tattoo tolerant. Very good breakfasts and dinner in traditional ryokan style. Very accommodating staff. Nice additions to their onsen area are sauna and outdoor cold plunge, not often found in Onsen. A bit of a hike from town but convenient free shuttle service.
DAVID
DAVID, 2-night trip
Verified
10/10 Exceptional
Mar 7, 2026
The room were nice and clean and had all needed amenities. We were picked up from the station in a shuttle bus with other hotel customers and at our arrival we were kindly greeted by staff who gave us a full tour and explanation of the property. The staff was always attentitve and kind with us. We also had dinner and breakfast included and they were delicious. Unfortunately, it was a bit too much food for us, which is a nice problem to have, but also a lot of waste. In general, everything was 10/10 and I would definitely come back and highly recommend it. The on-site onsen was also great for when you would like a late night or super early bath and have had enough of the town onsens.
Panayot
Panayot, 2-night trip
Verified
10/10 Exceptional
Dec 16, 2025
Onishiya Suishoen provided a truly wonderful, next-level Japanese experience for our family trip. Both the dinner and breakfast were delicious. The onsen was the absolute highlight—my mother called it her best onsen experience ever! The staff's customer service was warm, hospitable, and made celebrating her birthday a delight. Highly recommend!
Rajiv
Rajiv, 1-night trip
Verified
10/10 Exceptional
Apr 18, 2025
Beautiful property, lovely and helpful staff. The dinner and breakfast were amazing!
Katie
Katie, 1-night trip
Verified
10/10 Exceptional
Oct 30, 2025
Short walk to shops. Not too big or not too small size onsen.
Paul pyeung
Paul pyeung, 2-night trip
Verified
10/10 Exceptional
Oct 19, 2025
We had an amazing stay in the beautiful small town of Kinosakionsen. Free pass to all onsen in town, and free shuttle in the evenings to town (about a 10 minute walk).
A variety of small restaurants are in town too, as well as cafes and plenty of gift shops.
The room was very cute and cozy!
Alexander
Alexander, 2-night trip
Verified
10/10 Exceptional
Sep 23, 2025
I cannot say enough about how beautiful this place was. The staff take excellent care of you. The Onsen on the premises was beautiful. The meals delicious and beautifully presented. Memorable.
Michael
Michael, 1-night trip
Verified
10/10 Exceptional
Oct 12, 2025
The food was so good and the staff and ryokan were very traditional. My obly complaint was the futon was uncomfortable
Samantha
Samantha, 1-night trip
Verified
10/10 Exceptional
Jul 10, 2025
We absolutely loved this Onsen. Everyone was very friendly and genuinely kind and considerate. The town and the bathhouses are charming. The breakfast and dinner were a feast for your eyes and your stomach.
david
david, 2-night trip
Verified
10/10 Exceptional
Jun 7, 2025
Local bus shuttle available to connect with the Ryoken , very warm attentive welcoming from the staff on arrival and during our stay !
Lovely traditional room and dinner / breakfast.
No over crowding in the onsen , all amenities available for a comfortable stay.
Lesley
Lesley, 1-night trip
Verified
10/10 Exceptional
May 8, 2025
Staff were extremely helpful and friendly. Really appreciated their hospitality and felt welcomed at all times. They made our stay relaxing and wished we stayed a little longer.
Beatrice
Beatrice, 2-night trip
Verified
10/10 Exceptional
Mar 19, 2024
Excellent service,good foods
Priscilla
Priscilla, 1-night trip
Verified
10/10 Exceptional
Jul 19, 2025
breadfast and dinner are good
Daren
Daren, 1-night trip
Verified
10/10 Exceptional
Jun 19, 2024
My family and I had an excellent time! The food, the staff , and location were wonderful! ! I highly recommend this place!
Patricia
Patricia, 3-night trip
Verified
10/10 Exceptional
May 8, 2025
Incredible service and attention to detail.
Junru
Junru, 1-night trip
Verified
10/10 Exceptional
Feb 17, 2024
We absolutely loved our stay here. The staff are so lovely, warm and welcoming! The rooms were beautiful and big with very comfortable futons. Loved the onsen too!
Isabella
Isabella, 2-night trip
Verified
10/10 Exceptional
Jul 17, 2025
A dream come true
This was my first experience in a Ryokan. The staff here made everything so enjoyable and welcoming. The on-site Onsen was great. The food and restaurant staff were also great an welcoming. I couldn't have asked for a better more relaxing experience. I will never forget this and hope to visit them again.
Joshua
Joshua, 2-night trip
Verified
10/10 Exceptional
May 14, 2024
Had a wonderful experience at this Ryokan. Kaiseki dinner and breakfast was amazing! Staff was excellent!
Cindy
Cindy, 1-night trip
Verified
10/10 Exceptional
May 1, 2024
It is very well managed and the staff are very friendly. If I visit Kinosaki again, I would really like to stay again!