BYPILLOW San Mamés, located near Bilbao Fine Arts Museum, offers a warm welcome with in-room WiFi and thoughtful concierge services. Guests appreciate the helpful staff and convenient amenities like luggage storage.
Euskalduna Conference Centre and Concert Hall - 8 min walk - 0.7 km
Plaza Moyua - 14 min walk - 1.2 km
Guggenheim Museum Bilbao - 19 min walk - 1.6 km
Getting around
Bilbao Airport (BIO) - 15 min drive
Vitoria (VIT) - 40 min drive
Bilbao San Mames Station - 3 min walk
Bilbao Autonomia Station - 7 min walk
Bilbao Olabeaga Station - 11 min walk
San Mames Station - 2 min walk
San Mames Tram Stop - 2 min walk
Sabino Arana Tram Stop - 3 min walk
Restaurants
Santagloria - 3 min walk
Restaurante Karmelo - 5 min walk
La Catedral - 1 min walk
Cafe Briñas - 4 min walk
Bar Café Bodega - 3 min walk
About this property
BYPILLOW San Mamés
At BYPILLOW San Mamés, you'll be just a 5-minute drive from San Mames Stadium and Guggenheim Museum Bilbao. Also, Bilbao Fine Arts Museum and Plaza Moyua are just a 5-minute drive away. Fellow travelers love the helpful staff. Public transportation is just a short walk: San Mames Station is steps away and San Mames Tram Stop is 2 minutes.
At a glance
DONE
Hotel size
30 rooms
Arranged over 7 floors
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Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
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Special check-in instructions
The front desk is open daily from 2:00 PM - 6:00 AM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
DONE
Other information
Designated smoking areas
No stag/bachelor or hen/bachelorette parties
Property amenities
Working away
Computer station
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Luggage storage
Facilities
Safe-deposit box at front desk
Lockers available
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Air conditioning and heating
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Deep soaking bathtub
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Fees & policies
Refundable deposits
Breakage deposit: EUR 100 per stay
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Pensión San Mamés Motel Bilbao
Pensión San Mamés Motel
Pensión San Mamés Bilbao
Pensión San Mamés
San Mamés
Pensión San Mamés
San Mamés by Pillow
BYPILLOW San Mamés Bilbao
BYPILLOW San Mamés Pension
BYPILLOW San Mamés Pension Bilbao
Frequently asked questions
Does BYPILLOW San Mamés offer free cancellation for a full refund?
Yes, BYPILLOW San Mamés does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at BYPILLOW San Mamés?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at BYPILLOW San Mamés?
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Check-out time is noon. Contactless check-out is available.
Is there an onsite casino at BYPILLOW San Mamés?
No, this pension doesn't have a casino, but Gran Casino Bilbao (4-min drive) is nearby.
What is there to do at BYPILLOW San Mamés and nearby?
Recommended spots to visit include San Mames Stadium (3-min walk) and Bilbao Fine Arts Museum (0.8 mi), along with Plaza Moyua (0.8 mi) and University of Deusto Bilbao (0.9 mi).
Does BYPILLOW San Mamés have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around BYPILLOW San Mamés like?
BYPILLOW San Mamés is in Bilbao City Centre, a short 2-minute walk from San Mames Station and 3 minutes' walk from San Mames Stadium.
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Reviews
BYPILLOW San Mamés Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
7.2
Location
8.6
Staff & service
8.2
Property conditions & facilities
Popular mentions
Room
Location
Luggage
Refrigerator
Service staff
Bed
Bus station
Walking
Subway
Value
Reviews
Verified
10/10 Exceptional
Dec 1, 2025
Very comfortable room in a great location for an early bus to the airport
Maria
Maria, 1-night trip
Verified
10/10 Exceptional
Apr 15, 2025
Great place to stay, 3 minutes by walking to the bus station, friendly staff, a little bit noisy.
Mitzi Alethia
Mitzi Alethia, 1-night trip
Verified
10/10 Exceptional
May 3, 2025
Perfect location and for a football match at San Mames stadium.
Robert
Robert, 1-night trip
Verified
10/10 Exceptional
Jul 13, 2025
Loved my stay. Great place. So close to the bus station and many restaurants and bars. Was worried it would be noisy because it was close to the stadium but it was quiet and peaceful.
Emily
Emily, 1-night trip
Verified
8/10 Very good
Sep 16, 2024
Place could use some work but the staff is great and is in a good location
Sara
Sara, 1-night trip
Verified
8/10 Very good
Apr 21, 2024
Great access to bus station, and bus to airport. Very friendly, dark and quiet for sleeping, little extras in the room.
Bruce
Bruce, 1-night trip
Verified
10/10 Exceptional
May 6, 2024
Easy and convenient location. Staff was very helpful
Donald
Donald, 2-night trip
Verified
10/10 Exceptional
Sep 2, 2023
Perfect location
Perfect location as we was travelling to San Sebastián the next day via the coach, the station was less then a 5 minute walk to the bus depot.
Reception team were great and friendly and local information at hand.
Sabina
Sabina, 1-night trip
Verified
10/10 Exceptional
Aug 26, 2025
All is good
Dmitriy
Dmitriy, 1-night trip
Verified
10/10 Exceptional
May 25, 2025
Excellent service polite helpful staff cleaning services superb brilliantly located for the football stadium no restaurant or food but plenty of restaurants and cafes near by
barry dennis
barry dennis, 3-night trip
Verified
10/10 Exceptional
Jul 9, 2024
Easy,friendly and very professional!!!
Jose
Jose, 1-night trip
Verified
8/10 Very good
May 28, 2025
Stayed here for the Barcelona v. Athletic Club match in May ‘25. Also explored the city and sent to Guggenheim. The place was clean, quiet, and nice. Our room was a three single bed set up.. The rooms are very small with no desk or sitting area… Almost like a hostel. Shower was tiny too, but ample hot water. Dennis was great at check in.
Rex
Rex, 3-night trip
Verified
10/10 Exceptional
Jan 25, 2024
Apart from a slight hiccup on our arrival, everything was superb with our stay here. Great size rooms with fantastic access to either buses, metro or trams easily under 5 minutes walk away. Really happy with our stay here and would definitely recommend. As they mention no food options in house but plenty in the vicinity
Stephen
Stephen, 3-night trip
Verified
8/10 Very good
Nov 11, 2023
Great hotel
Lovely hotel right by the San Mames stadium.
Easy to leave luggage before check-in (opens at 2pm), and after check out (until 11pm).
Clean room, comfy bed.
Surrounded by loads of cafes and restaurants on nearby street.
Pleasant walk to the old town but about 25mins away so wouldn't appeal to some people.
Verified traveler
4-night trip
Verified
8/10 Very good
May 14, 2024
Exactly what I needed
Great location for my needs. Simple but all that I needed. Only downside was lack of desk person in the morning but not a big deal. Only a problem if the airline lost your luggage and wants to drop it off in the morning😁.
Christopher
Christopher, 1-night trip
Verified
8/10 Very good
May 25, 2024
The Hotel was very good situated in a lively neighborhood with even livelier neighborhoods in walking distance. Near bus and Metro stations. Near supermarket, Café, bars etc.
Very good room staff.
Room walls are okayish isolated. Detergent in bath smells not good, whole bath smells Like it. They do have shsmpoo etc. though you may want to bring your own Shampoo etc.
Gabriel
Gabriel, 7-night trip
Verified
6/10 Good
Mar 31, 2024
The place was okay. Check in was fine and relatively quick. I got a single room with a twin bed in it. Room was very small, but I knew that going into it. The bed was not comfortable though, felt like a cheap mattress. Additionally, the bathroom had a strong pungent smell similar to a sewage smell. That smell was coming from the sink faucet and toilet water. The room is fine for a stop over night, but not for multiple. Staff was friendly.
Tyler
Verified
8/10 Very good
Jun 18, 2024
Enjoyed location (close to bus station and walkable to main attractions), clear instruction & good communication, ease of check in and locker facilities as well as other transport options. Didn’t enjoy nocturnal activity noise from adjacent room and doors slamming closed - would be beneficial to change room door lock system. Bed could also do with an upgrade /replacement. Springs were completely gone on one side which granted made it easy to roll out of bed! Trickier to stay in it though! Overall small but pleasant room with friendly, very helpful staff.
Morna
Morna, 4-night trip
Verified
10/10 Exceptional
Sep 9, 2023
Altho the hotel is on the 2nd fl of the building (one above the ground floor) and doesn't open until 2pm for check-in, they have a locker area to secure luggage upon arrival, it's convenient. Front door and elevator have codes provided one day prior to arrival with detailed info. Front desk staff (Jessica) was excellent and helpful, fluent in English and extremely kind. We apprec your help Jessica! room is not big but very clean, water pressure excellent. Soap/basic coffee & tea, towels all great. Area next to a subway stn, stadium and 20 mins walk fr Guggenheim Museum, great location. Will definitely return!
GRACE
GRACE, 1-night trip
Verified
10/10 Exceptional
Oct 16, 2025
Nice stay right next to bus station. Very convienen.
Brendan
Brendan, 1-night trip
Verified
10/10 Exceptional
Feb 28, 2024
Thank you I had a great stay
Ross
Ross, 1-night trip
Verified
10/10 Exceptional
May 31, 2023
Best place in Bilbao
Ramon
Ramon, 1-night trip
Verified
10/10 Exceptional
Jun 16, 2023
Great property, clean rooms, fridge, iron, ironing board, everything you could want! Lovely stay
Cristoffer
Cristoffer, 7-night trip
Verified
10/10 Exceptional
Apr 17, 2023
Had a Great Stay
Enjoyable 2 days spent at this small hotel. It was perfectly located for our short stay next to the San Mamés Stadium and within walkable distance of the Old Town and all the main sights in beautiful Bilbao. Our triple room was very clean, modern and comfortable albeit fairly small. Would stay here again
David
David, 2-night trip
Verified
2/10 Poor
Nov 20, 2025
Horrible sewage smell in the room 705, this room should not be rented!