When I entered the hotel around 4pm, no one was at the desk to help me check in. I waited for about 10 minutes before I was asked if I was checking in by the receptionist.
Upon arriving at my families room, we found about 7 ladybugs all over the ceiling, windows, curtains, etc. There were two dead (smashed) ladybugs on the ceiling. The ladybugs kept coming in somehow. I killed 5-6 in our two night stay.
To have access to wifi for your phones or other devices, you have to sign up for the “membership”. The WiFi on the TV was horrible. For Netflix to load, it took about 10 minutes each time.
The mattress was uncomfortable and the pillows had little to no cushion.
The wires on the AC/ heater unit were exposed. We had a 6 month old with us which made this super unsafe.