Overall, we had a great stay here. The staff were extremely polite and helpful and the rooms are fantastic, in a wonderful setting. However, there were some points that we felt let things down a little. We were there on our honeymoon and had previously notified the hotel of this, but no acknowledgement was provided when we arrived or at any point during our stay. This is in contrast to the other hotels we have stayed at during our honeymoon. The other slight criticism we have is that, whilst there are two game drives per day included, the early morning drive is - in our view - not worth attending. It was a 5.30am start time which was fine, but then we were forced to sit around for half an hour whilst tickets to the park were obtained for us to enter. It would have been better if these had been arranged in advance. Second, the area of the park that we were taken to during the morning drives was packed with other jeeps which meant the trip was slow and that we saw hardly any animals (one elephant only during a 4 hour trip). By contrast, the afternoon game drives were in a different area of the park (further away), which were much quieter and meant we saw many more animals as a result. During our two afternoon game drives we saw leopard cubs on each occasion, which was spectacular, and was the reason for the visit.
Overall, a great trip and great place to stay, but there could be some improvements to make things even better.