Nestled near Lago San Pablo, Cabañas Balcón del Lago offers a charming retreat with continental breakfast and a Regional cuisine family restaurant. Unwind in the garden or by the fireplace in the lobby, connect to free WiFi, and explore nearby El Lechero with tour/ticket assistance.
San Rafael de la laguna, Comunidad Cachimuel, San Rafael, Imbabura, 100450
What's nearby
Lago San Pablo - 5 min walk - 0.5 km
Instituto Otavaleño de Antropología - 5 min drive - 6.7 km
Plaza de Ponchos - 7 min drive - 7.1 km
Condor Park - 11 min drive - 11.9 km
Peguche Waterfall - 13 min drive - 7.1 km
Getting around
Mariscal Sucre Intl. Airport (UIO) - 60 min drive
Ibarra Station - 32 min drive
Airport shuttle (surcharge)
Restaurants
Balcon de Imbabura - 9 min drive
Shanandoa The Pie Shop - 9 min drive
Tabascos - 10 min drive
Pizzería Siciliana - 8 min drive
Restaurante Aly Allpa - 8 min drive
About this property
Cabañas Balcón del Lago
Cabañas Balcón del Lago puts you within a 10-minute drive of Lago San Pablo and Instituto Otavaleño de Antropología. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out Cabañas Balcón del Lago, which serves Regional cuisine and is open for breakfast and dinner. Other highlights at this Baroque hotel include a snack bar/deli and a garden.
At a glance
DONE
Hotel size
4 rooms
Arranged over 1 level
DONE
Arriving/Leaving
Check-in start time: 12:30 PM; Check-in end time: 11:00 PM
Contactless check-in available
Express check-out available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 14
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets allowed (dogs and cats only)*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Designated smoking areas
No alcohol allowed onsite
Caters to adults only
Property amenities
Food and drink
Free continental breakfast each morning 8:00 AM–10:00 AM
Hosted evening meals daily for a surcharge (reservations required)
Restaurant
Bar/lounge
Coffee/tea in a common area
24-hour room service
Snack bar/deli
What to do
Karaoke
Working away
24-hour business center
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Free grocery shopping service
Romance packages
Facilities
4 buildings/towers
Built in 2014
Garden
Fireplace in lobby
Television in common areas
Banquet hall
Baroque architecture
Room amenities
Sleep well
Down comforter
Blackout drapes/curtains
Premium bedding
What to enjoy
Balcony or patio
Separate dining area
Separate living room
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Towels
Toilet paper
Stay connected
Laptop-friendly workspace
Free WiFi
More
Daily housekeeping
Access via exterior corridors
Mobile key entry
Cleaning supplies
Special features
Dining
Cabañas Balcón del Lago - This family restaurant specializes in Regional cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Open 24 hours.
Bar Balcón del Lago - Onsite bar. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.
Optional extras
Airport shuttle service is offered for an extra charge of USD 80.00 per room (one-way)
Firewood is available for an extra charge of USD 3 per person per night
Hosted evening meal costs USD 5
Pets
Pets are allowed for an extra charge of USD 3 per pet, per night
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts mobile payments and cash.
Cashless transactions are available.
Also known as
Cabañas Balcón Lago Hotel Otavalo
Cabañas Balcón Lago Otavalo
Cabañas Balcón del Lago Hotel
Cabañas Balcón del Lago San Rafael
Cabañas Balcón del Lago Hotel San Rafael
Frequently asked questions
Does Cabañas Balcón del Lago offer free cancellation for a full refund?
Yes, Cabañas Balcón del Lago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Cabañas Balcón del Lago?
Yes, cats and dogs are welcome. There's a charge of USD 3 per pet, per night.
Is parking offered on site at Cabañas Balcón del Lago?
Yes, there's free self parking.
Is airport shuttle service offered by Cabañas Balcón del Lago?
Yes, an airport shuttle is available. The charge is USD 80.00 per room one-way.
What are the check-in and check-out times at Cabañas Balcón del Lago?
Check-in start time: 12:30 PM; Check-in end time: 11:00 PM. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
What is there to do at Cabañas Balcón del Lago and nearby?
Cabañas Balcón del Lago has a garden.
Are there restaurants at or near Cabañas Balcón del Lago?
Yes, Cabañas Balcón del Lago offers Regional cuisine.
Does Cabañas Balcón del Lago have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Cabañas Balcón del Lago like?
Cabañas Balcón del Lago is located a short 7-minute walk from Lago San Pablo.
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Reviews
Cabañas Balcón del Lago Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2
Cleanliness
7.4
Location
8.2
Staff & service
6.2
Property conditions & facilities
Reviews
Verified
4/10 Fair
Jun 10, 2024
Cute rustic cabin with a beautiful view. Unfortunately the village party had loud music til 3 am.
Burton
Burton, 1-night trip
Verified
10/10 Exceptional
Nov 30, 2024
Tuviste una excelente estadía, la gente muy cordial y atenta. Recomiendo este lugar para quedarse en un lugar de paz y descanso
Veronica
Veronica, 2-night trip
Verified
2/10 Poor
Aug 15, 2024
Las sabanas están llenas de rotos
Terrible el lugar. En las fotos se ve rustico pero lindo y agradable. Es rustico y cochino, incomodo y las sabanas son todas llenas de rotos. Da asco dormir en esas camas
Ximena
Ximena, 1-night trip
Verified
8/10 Very good
Mar 28, 2022
Todo en orden.
Nelson
Nelson, 2-night trip
Verified
4/10 Fair
Sep 26, 2021
El sitio tiene una vista espectacular pero las habitaciones son reas y la parte de afuera está sucia y descuidada. El servicio es bueno
Diego
Diego, 1-night trip
Verified
10/10 Exceptional
Nov 30, 2020
What a wonderful place to stay! Had some difficulty finding it, as I was driving alone and my Spanish is terrible, but once I arrived, I had zero complaints! There are two Balcon del Lagos on Google Maps, make sure to go to the one closer to the lake. The staff is extremely friendly, and truly care about your experience. The cabins themselves have stunning views, hot water, and are very cozy. I would highly recommend staying here, for a fun and authentic Ecuadorian experience!
Bryan
Bryan, 3-night trip
Verified
4/10 Fair
Sep 22, 2019
Un estafa
El lugar es muy descuidado, desde las áreas comunes hasta la habitación. La única parte bien cuidada es el exterior. En nuestro caso, no tuvimos ni agua caliente, ni WiFi, mientras el estacionamiento consiste en pegarse a la pared de la casa, en labcalle. Quasi todo en la descripción es falso, no tiene cortinas blackout, tampoco edredón de plumas o ropa de cama de alta calidad. No tiene calefacción, y la chimenea indicada está en la área común así que sufrimos bastante del frío. Pero más que todo, la atención fue pésima, obviamente no ganas de recibir a huéspedes. El desayuno si era correcta y la vista muy bonita.
Héloïse
Héloïse, 1-night trip
Verified
2/10 Poor
Jul 31, 2019
The view was great.
There was no sound proofing so you would hear everything from the outside, the multiple dog fights during the night, the neighbor's loud music, people having sex in the cabin next door, the roosters from 4am.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Apr 22, 2019
Excelente atencion de sus propios dueños
Muy buena la experiencia para quienes buscan algo que no sea tan caro y tan lujoso, es un ambiente campestre y rustico, la atención excelente, lo recomiendo
ALIDA
ALIDA, 2-night trip
Verified
10/10 Exceptional
Apr 22, 2019
Es un establecimiento hermoso manejado por gente muy buena. Jesica nos ayudó mucho con cualquier duda. Seguramente volveremos.
Verified traveler
1-night trip
Verified
8/10 Very good
Apr 19, 2019
Estancia tranquila ;)
Una excelente estancia en un lugar tranquilo y con hermosa vista; regresaré en proximas ocaciones.
Les sugeriría colocar mayor señalética para el acceso.
Julian Hamilton
Julian Hamilton, 1-night trip
Verified
4/10 Fair
Apr 17, 2019
El precio no está acorde a las instalaciones.
Maycol
Maycol, 1-night trip
Verified
10/10 Exceptional
Jan 4, 2019
A Great getaway spot.
My wife and I enjoyed our stay, We live in Cotacachi and love to visit the local area. Food was great and service was a family atmosphere. We would stay again.
Dennis
Dennis, 1-night trip
Verified
6/10 Good
Aug 28, 2018
Vista increíble al lago
Es una experiencia diferente. La vista es extraordinaria. Los propietarios muy amables.
Si busca turismo más de aventura es una buena alternativa.
Verified traveler
1-night trip
Verified
6/10 Good
Feb 5, 2018
Was much more rustic than the description. Was OK for us but hard for some. We did have a fire in our room but not in dining area and that was quite bold. We were the only ones there and meals seemed kind of awkward. The family members were very nice and tried very hard. But different from advertised: no hot water, no bottled water, no “bar” ( they did have some beer) and 24 hour service does not really apply. But if you want to stay as “locals”. This was fine
Sam
Sam, 2-night trip
Verified
10/10 Exceptional
Jan 31, 2018
Great views. Warm family and community vibe.Hard to find.
Richard
Richard, 2-night trip
Verified
4/10 Fair
Aug 30, 2016
Misleading
Unfortunately, we were not looking for the rustic experience and that is what we received. The guys helping out and the lady assisting were very good. If you are looking for the rustic experience and want to be away from Otavalo as well as going up a dirt road then this is your place. However, you can't beat the view.
Verified traveler
Verified
10/10 Exceptional
Aug 26, 2016
linda vista
excelente trato, un lugar hermoso rodeado de la naturaleza
Verified traveler
Verified
4/10 Fair
Aug 15, 2016
Schwer zu finden
Sehr einfache Zimmer.
Verified traveler
Verified
8/10 Very good
Jun 29, 2016
Awesome view!
A beautiful stay!! Jessica, Efrain and Andres were so wonderful, warm and welcoming. Rooms have an awesome view but getting there was a little tricky. I read the reviews ahead of time and followed the directions that someone posted because our GPS on our rental car did not find the lodge. We looked for the man on a horse as land mark and made the turn on the church. Road was mostly dirt. The couple of down falls of the place was the small signs to guide you there and the hot water. We could only get hot water if you turned it at very low pressure, but glad we had some hot water! Quick showers is the way to go. If you just follow the mark points it's easy to get there and a must stay! Food was great, close to site seeing and hospitality was 5 stars. Would recommend this without hesitation.
Verified traveler
Verified
8/10 Very good
Jun 7, 2016
Chambre rustique et environnement paradisiaque
Navette de l'aéroport à las Cabañas offerte par l'hôte pour $70. CAD parfait.
Accueil chaleureux des hôtes et de la communauté indigène.
Village sécuritaire, autobus pour aller à Otavalo ou à Quito à proximité et peu coûteux.
Paysage magnifique avec vue sur le lac San Pablo et le volcan Imbabura.
On peut prendre le souper sur place avec réservation.
Confort minimal et rustique compensé grandement par l'accueil et le paysage.
lise
Verified
6/10 Good
Jan 8, 2016
Ok there were some issues
Community water problems for instance
Verified traveler
Verified
8/10 Very good
Dec 12, 2015
Meget rustikt
Hvis du vil opleve bergliv bland de indianske oprindelige folk, varme, gæstfrihed og hjælpsomhed, så har du fundet det rigtige sted.
Det er autentisk, og du bor klods op af gamle koner der passer deres dyr og kvinder med børn på ryggen i deres dragter, som er særprægen for egnen.
Oplevelse for livet.
Husk varmt tøj til kolde aftener... ,
Jessica og hendes familie gør alt for dig.... sengene er fine, morgenmad ok, , Stedet er for folk som ønsker en anderledes oplevelse for livet, ikke et kedeligt hotel med almulig komfort