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Hotel New Akao

4.0 star property
Family-friendly hotel with spa, near Atami Castle

Choose dates to view prices

Perched near Atami Castle, Hotel New Akao offers a family-friendly retreat with an indoor mineral hot spring and 6 more to unwind. Take a moment to breathe in the fresh air of the garden or try your luck at fishing; previous guests have praised the helpful staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Onsen
  • Spa
  • Pet friendly
  • Parking available
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Hot springs
  • Breakfast available
  • Free area shuttle
  • Free train station pick-up
  • Free train station drop-off
  • Self parking
  • 2 meeting rooms
  • 24-hour front desk

For families (6)

  • Refrigerator
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
The current price is $189
$212 total
Jan 20 - Jan 21

Similar properties

View from room
Kamenoi Hotel Atami
  • Onsen
  • Free parking
  • Free WiFi
  • Restaurant
8.2 out of 10, Very Good, 457 reviews
The price is $184
$207 total
Jan 14 - Jan 15
Kamenoi Hotel Atami
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About the neighborhood

Map
1993-65 Atami, Atami, 413-8555

What's nearby

  • Atami Castle - 3 min walk - 0.3 km
  • Atami Ropeway - 6 min walk - 0.6 km
  • Acao Forest - 15 min walk - 1.3 km
  • Kiunkaku Former Ryokan - 18 min walk - 1.6 km
  • Atami Sun Beach - 20 min walk - 1.7 km

Getting around

  • Haneda Airport (HND) - 142 min drive
  • Oshima Airport (OIM) - 26.4 miles/42.6 km
  • Narita Intl. Airport (NRT) - 87.7 miles/141.1 km
  • Komaki Airport (NKM) - 122.2 miles/196.6 km
  • Chubu Centrair Intl. Airport (NGO) - 129.2 miles/207.9 km
  • Yugawara Station - 12 min drive
  • Atami Station - 18 min drive
  • Nebukawa Station - 22 min drive
  • Free area shuttle
  • Free train station pick-up
  • Free train station drop-off

Restaurants

  • ‪山口美術館 - ‬16 min walk
  • ‪ヒルトップテラス - ‬7 min walk
  • ‪渚の熱海プリン - ‬3 min drive
  • ‪カフェテラス Confort - ‬3 min drive
  • ‪レストランボヌール - ‬5 min walk

About this property

Hotel New Akao

When visiting Atami, Hotel New Akao is a great choice to consider. You can relax with a drink at the bar/lounge, and the 3 restaurants are nice spots to grab a bite to eat. Fellow travelers like the helpful staff.

At a glance

DONE

Hotel size

    • 350 rooms
    • Arranged over 17 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Uncovered onsite self parking (JPY 1000 per night)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Transfers

    • Free train station shuttle from 8:30 AM to 8:30 PM
DONE

Offsite

    • Free area shuttle within 2 kilometers
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–9:30 AM
  • Hosted evening meals daily for a surcharge
  • 3 restaurants
  • Bar/lounge

Traveling with children

  • Free local shuttle
  • Children's games

What to do

  • Kayaking
  • Snorkeling
  • Hot springs
  • Karaoke
  • Pool table
  • Table tennis
  • Fishing
  • Beach nearby
  • Hiking/biking trails nearby

Working away

  • 2 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Bicycle rentals

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Arcade/game room
  • Full-service spa
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Thin carpet in public areas

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Electronic bidet
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.

Private bath/onsen services include an indoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. The ryokan bathing area is open from 1:00 PM to midnight. There are 6 indoor hot springs and 6 outdoor hot springs open between 1:00 PM and midnight. The temperature in the hot springs is set to 108°F.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.
  • Tourism fee: JPY 200.00 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 2970 for adults and JPY 1650 for children
  • Hosted evening meal costs JPY 8250

Parking

  • Uncovered self parking costs JPY 1000 per night

Pool, spa, & gym (if applicable)

  • Hot springs access available from 1:00 PM to midnight

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Royalwing Atami
Royalwing

Frequently asked questions

Does Hotel New Akao offer free cancellation for a full refund?

Yes, Hotel New Akao does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel New Akao?

Yes, pets are welcome.

Is parking offered on site at Hotel New Akao?

Yes. Self parking costs JPY 1000 per night. Electric vehicle charging is available.

What are the check-in and check-out times at Hotel New Akao?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 10:00 AM.

What is there to do at Hotel New Akao and nearby?

Have fun with onsite activities like kayaking, fishing, and snorkeling. Additional recreation onsite includes hot springs. Indulge in a treatment at the spa and enjoy other amenities such as an arcade and a garden.

Are there restaurants at or near Hotel New Akao?

Yes, there are 3 onsite restaurants.

Does Hotel New Akao have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Hotel New Akao like?

Hotel New Akao is a short 5-minute walk from Atami Castle and 12 minutes' walk from Acao Forest.

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Reviews

Hotel New Akao Reviews

8.4

Very Good

8.0

Cleanliness

7.8

Amenities

8.2

Staff & service

7.6

Eco-friendliness

7.6

Property conditions & facilities

What guests liked

  • The dining experience was impressive with fresh, beautifully prepared Japanese cuisine and exceptional service. (3 reviews)
  • Breakfast was delicious and a highlight of the stay. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

View
Room
Onsen
Breakfast
Value
Sunrise

Reviews

10/10 Exceptional

Ocean view from window
Steven, 2-night trip

10/10 Exceptional

Purchase the dinner and breakfast—excellent buffets and beautiful dining room. Hotel has extraordinary ocean view. No need to leave the property as it has 3 onsens, restaurants, and activities.
Robert, 1-night trip

8/10 Very good

Great Onsen and spectacular view!
Stephen, 1-night trip

10/10 Exceptional

Very good breakfast and dinner
hwehwa, 2-night trip

10/10 Exceptional

Facility is amazing for family. There is a private bath you can book, it's worth it.
Bhakti, 1-night trip

10/10 Exceptional

Has a shuttle bus from station to the hotel. The onsen were great.
Philip, 1-night trip

10/10 Exceptional

Children like the fishing
SHIH-YIN, 1-night trip

10/10 Exceptional

Clean room, lots of the hot spring facilities and very nice buffe style dishes. Good view of the orcien from room and
MASAMI, 1-night trip

10/10 Exceptional

Great Onsen in a huge property

Everything was great, only the parking was quite a walk and costed ¥1000 a night.
AKIKO, 1-night trip

8/10 Very good

Nice resort to stay while we were at Atami. We stayed at Horizon wing which is renovated recently, very comfortable room with a nice view of the ocean. Facilities are great, there are three public baths, the one between two wings is new with breath taking view; the other two in comparison aren’t worth the time. Buffet dinner is awesome, so many varieties of food to choose from, for a moment I thought I was on a cruise ship.
Simon, 1-night trip

8/10 Very good

Good view ! Can see fire work from hotel
Fenny, 1-night trip

10/10 Exceptional

good!
TOSHIHARU, 1-night trip

8/10 Very good

Family hotel with great ocean view

Parking was not included and cost JPY 1000 per day. Parking is free of charge only if booked directly with hotel’s homepage. Hotels.com should include parking an option. Hotels.com used “Half pension” but it did not completely describe what was really offered. It was full buffet morning and evening.
2-night trip

6/10 Good

view from room was sprended!
midori, 1-night trip

8/10 Very good

Lovely view and onsen experience, mainly for locals not tourists which was excellent, but needs a refurb - feels like an 80's resort or cruise shop. Buffet breakfast and dinner was fine for one night but no variety for day 2-3 so got sick of fish and same menu every meal. Don't think locals stay more than 1 or 2 Max days and mainly come for lovely onsen.
Roland, 3-night trip

6/10 Good

This hotel has excellent facilities such as 3 onsens, indoor pool, arcade, 2 private baths, children's activities, and many more. The view of the ocean and caves are amazing. However, the buildings are old. There is a musty smell around. If they do a thorough renovation of this hotel, it would be quite luxurious.
Frederic, 2-night trip

6/10 Good

NOT BAD
Kim, 1-night trip

10/10 Exceptional

Good
Yuya, 1-night trip

6/10 Good

The food is terrible, Don't choose buffet to eat in a large hall with every body. you have to choose KAISEKI set. The Quality of food is poles apart.
hsiujung, 2-night trip

10/10 Exceptional

.
Liv, 3-night trip

6/10 Good

Great onsen location!

I have mixed feelings about this hotel. The location is amazing, and the outdoor onsen was truly exceptional — one of the best I’ve experienced. That alone almost made the stay worth it. However, the hotel itself felt like a giant cruise ship — and not in a good way. It’s very large and noticeably outdated. The room was nothing special, and the overall atmosphere lacked charm. Dinner was decent, but it reminded me of a Las Vegas buffet or something you’d find on a cruise — big, impersonal, and a bit old-school. If it weren’t for the incredible onsen, I’d probably give this place two stars. My advice: visit for the onsen, but consider staying elsewhere if you’re looking for a more updated and personal hotel experience.
2-night trip

10/10 Exceptional

A Breathtaking Stay at New Akao Hotel in Atami

I recently had the pleasure of staying at the New Akao Hotel in Atami, and it was an unforgettable experience. From the moment I arrived, I was captivated by the stunning ocean views and the hotel's incredible location perched along the coastline. The rooms are spacious, impeccably clean, and designed to maximize the breathtaking scenery—waking up to the sound of the waves and the sunrise over the water was truly magical. The onsen (hot springs) was a highlight, offering a serene and rejuvenating soak while overlooking the endless sea. The hospitality was outstanding. The staff was attentive, professional, and went above and beyond to ensure a comfortable and enjoyable stay. The dining experience was equally impressive, with fresh, beautifully prepared Japanese cuisine that showcased local flavors. Beyond the hotel, Atami itself is a charming getaway with beautiful gardens, relaxing beaches, and rich cultural sites. The hotel's proximity to these attractions makes it an excellent base for exploring the area. Overall, the New Akao Hotel delivers an exceptional blend of luxury, relaxation, and authentic Japanese hospitality. I highly recommend it for anyone looking for a peaceful retreat with world-class views and service. ⭐⭐⭐⭐⭐
Chris, 1-night trip

10/10 Exceptional

很大的飯店，吃個一餐要換四班電梯走上大約一公里，真是有趣的體驗！泡溫泉看海景、看星星，舒暢！
JAU AN, 3-night trip

10/10 Exceptional

ロケーションが素晴らしい 金額以上の素晴らしいホテルでした。
Hidenori, 1-night trip

6/10 Good

やはり古い
SADANOBU, 1-night trip