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Krystal Urban Guadalajara

3.5 star property
Hotel with restaurant, near Minerva Roundabout

Choose dates to view prices

In the heart of Guadalajara, Krystal Urban Guadalajara offers a warm welcome with a coffee shop and dry cleaning services. Guests can unwind at the 24-hour gym or take in city views from the terrace, while enjoying free WiFi and luggage storage.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Connecting rooms available
  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • 24-hour room service
  • Room service
  • Coffee shop/cafe
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is $98
$119 total
includes taxes & fees
Jun 5 - Jun 6

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room

In-room safe, individually decorated, individually furnished, desk

Standard Room

9.0 out of 10
Wonderful
(56 reviews)
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room

In-room safe, individually decorated, individually furnished, desk

Standard Double Room

9.0 out of 10
Wonderful
(88 reviews)
  • City view
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, 2 Double Beds

In-room safe, individually decorated, individually furnished, desk

Junior Suite, 2 Double Beds

8.8 out of 10
Excellent
(13 reviews)
  • City view
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Map
Av. Lopez Cotilla 2077, Arcos Vallarta, Guadalajara, JAL, 44130

What's nearby

  • Los Arcos de Guadalajara - 7 min walk - 0.6 km
  • Minerva Roundabout - 10 min walk - 0.9 km
  • Applicant Service Center - 12 min walk - 1.1 km
  • Avienda Chapultepec - 17 min walk - 1.5 km
  • US Consulate General Guadalajara - 7 min drive - 2.7 km

Getting around

  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 46 min drive

Restaurants

  • ‪Café P’al Real - ‬1 min walk
  • ‪Royal Yak - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Super Salads - ‬1 min walk
  • ‪Restaurant IRORI Guadalajara - ‬1 min walk

About this property

Krystal Urban Guadalajara

  • Krystal Urban Guadalajara puts you in a great location, within a 15-minute walk of Minerva Roundabout and Applicant Service Center. After visiting the 24-hour fitness center for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Also, US Consulate General Guadalajara and Expo Guadalajara are just a 5-minute drive away. The helpful staff and location get good marks from fellow travelers.

At a glance

DONE

Hotel size

    • 140 rooms
    • Arranged over 14 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–noon
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2015
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • Locally sourced food is prioritized
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Water-efficient toilets only

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 305 for adults and MXN 218 for children
  • Early check-in can be arranged for an extra charge of MXN 400 (subject to availability)
  • Late check-out can be arranged for an extra charge of MXN 500 (subject to availability)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Also known as

Krystal Urban Guadalajara Hotel

Krystal Urban Guadalajara

Krystal Urban Hotel

Krystal Urban

Krystal Urban Guadalajara Hotel

Krystal Urban Guadalajara Guadalajara

Krystal Urban Guadalajara Hotel Guadalajara

Frequently asked questions

Does Krystal Urban Guadalajara offer free cancellation for a full refund?

Yes, Krystal Urban Guadalajara does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Krystal Urban Guadalajara?

Sorry, pets aren't allowed.

Is parking offered on site at Krystal Urban Guadalajara?

Yes, there's free self parking.

What are the check-in and check-out times at Krystal Urban Guadalajara?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM. There's a charge of MXN 400 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of MXN 500 (subject to availability). Contactless check-out is available.

Is there an onsite casino at Krystal Urban Guadalajara?

No, this hotel doesn't have a casino, but Majestic Casino (6-min drive) is nearby.

What is there to do at Krystal Urban Guadalajara and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near Krystal Urban Guadalajara?

Yes, there's an onsite restaurant.

What's the area around Krystal Urban Guadalajara like?

Krystal Urban Guadalajara is in Zona Minerva, a short 9-minute walk from Minerva Roundabout and 11 minutes' walk from Applicant Service Center. Travelers say this hotel is in a good location.

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Reviews

Krystal Urban Guadalajara Reviews

9.2

Wonderful

9.0

Cleanliness

8.8

Amenities

9.4

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • The breakfast buffet was good and offered a variety of options. (6 reviews)
  • Parking was secure, easily accessible, and convenient with a great underground parking lot. (5 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Restaurant
Bed
Lobby
View
Bathroom
Bar
Food

Reviews

Verified

10/10 Exceptional

Clean rooms, friendly staff and good location.
Erick Alexis, 5-night trip
Verified

10/10 Exceptional

Clean rooms, Friendly staff and good location
Jorge Martinez, 5-night trip
Verified

10/10 Exceptional

Clean rooms, great location
Magali, 2-night trip
Verified

10/10 Exceptional

Quite and safe location .
Fabiola, 2-night trip
Verified

10/10 Exceptional

Excellent service, location and amenities. Thank you for a very pleasant stay.
Guillermina, 5-night trip
Verified

10/10 Exceptional

Great location and friendly staff!
Lisel, 4-night trip
Verified

8/10 Very good

staff was very courteous. Especially the concierge who was very helpful and super friendly
Lilibeth, 3-night trip
Verified

10/10 Exceptional

Room was Excellent, as pictured; Breakfast buffet was very good, with lots of choice.
Maria, 2-night trip
Verified

10/10 Exceptional

Excellent Location
David, 4-night trip
Verified

10/10 Exceptional

Very good location
Alejandro, 2-night trip
Verified

10/10 Exceptional

Clean room
Juan Carlos, 1-night trip
Verified

10/10 Exceptional

Great hotel! Good location. Nice staff
Marco Antonio, 4-night trip
Verified

10/10 Exceptional

Great place and very well located… thanks and keep up the good work!
Jose David, 2-night trip
Verified

8/10 Very good

Comfortable bed and pillow and a nice-sized room with balcony
daysi, 1-night trip
Verified

10/10 Exceptional

Clean room
Fatima Fabiola, 1-night trip
Verified

10/10 Exceptional

Clean room and good treatment
Jahir, 3-night trip
Verified

10/10 Exceptional

Clean room
Sandra, 2-night trip
Verified

8/10 Very good

The staff were friendly, and the room was clean. The only thing I was a little scared of was the shaking when using the elevator. I hope they fix it soon. Also, there was a slight smell of cigarette smoke throughout the building. It probably came from outside.
JUDITH, 2-night trip
Verified

8/10 Very good

Room was very clean, the staff did great work at helping my cousin get to the room in a wheelchair. However, I was a little bit disappointed at not having a refrigerator in the room. Other than that my stay was pretty much perfect.
Hector, 1-night trip
Verified

10/10 Exceptional

Didnt had a chance to enjoy the amenities due my itinerary. However the staff and restaurant attention was great! Specially the waiter captian in the mornings was always pending my baby had her fruits ready!
Manuel, 5-night trip
Verified

10/10 Exceptional

I have to say Isaiah may a great impression remembering me and my wife from out past visits . He greeted us with a warm welcome to the hotel while helping immediately to unload our luggage and bags for us to check in . I have to say regardless of us being long long time clients with Krystal . This hotel overall is great from start to finish . I have to say room was very clean like always . Alondra was very helpful too my helping book my ride to the airport. Thanks for the awesome stay and hospitality.
Daniel, 1-night trip
Verified

10/10 Exceptional

Yes. Very courteous, clean and professional.
Andres, 1-night trip
Verified

4/10 Fair

Room was ok, spacious. It was a bit dirty when we received it. we found some hair sittinf in the shower also the sink appeared to be clogged. The nd the carpet on the hallways are very dirty. I used to stay here before but unfortunately not recommended anymore.
Heriberto, 1-night trip
Verified

10/10 Exceptional

Excelente todo!
CARLOS, 1-night trip
Verified

8/10 Very good

Clean Room and Good location.
Luis, 3-night trip