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Experience Platinum Hotel Apartments

Categoría de la propiedad: 3.5
Departamento con acceso a un centro comercial y piscina techada cerca de Casino Crown

Elige las fechas para ver precios

Si te hospedas en Experience Platinum Hotel Apartments, estarás a tan solo 15 minutos a pie de Casino Crown y de Centro de convenciones y exposiciones de Melbourne. La piscina techada es ideal para nadar por la mañana. Además, los huéspedes pueden aprovechar para hacer actividad física en la sala de fitness. Los departamentos incluyen detalles increíbles, como lavadoras/secadoras, refrigeradores y microondas.

Opiniones

7,0 de 10
Buena

Servicios principales

  • Piscina
  • Cocina
  • Lavandería
  • Estacionamiento disponible
  • Aire acondicionado
  • Área de descanso

Servicios principales (8)

  • Piscina techada
  • Desayuno disponible
  • Sala de fitness
  • Estacionamiento
  • Bañera de hidromasaje
  • Aire acondicionado
  • Servicio de tintorería/lavandería
  • Resguardo de equipaje

Siéntete como en casa (6)

  • Cunas con cargo
  • Cocina
  • Área de comedor independiente
  • Sala de estar
  • Lavadora/secadora
  • Cafetera/tetera

Opciones de habitación

Filtros disponibles para las habitaciones
Mostrando 6 de 6 habitaciones

Ver todas las fotos de Two Bedroom Executive Apartment

Televisión de pantalla plana

Two Bedroom Executive Apartment

  • Vista a la ciudad
  • 70 m²
  • 2 habitaciones
  • Capacidad para 5
  • 2 camas Queen size

Ver todas las fotos de One Bedroom Apartment

Vista desde la habitación

One Bedroom Apartment

  • Vista a la ciudad
  • 65 m²
  • 1 habitación
  • Capacidad para 3
  • 1 cama Queen size

Ver todas las fotos de Two Bedroom Deluxe Apartment

Cafetera/tetera, refrigerador con freezer, microondas, horno

Two Bedroom Deluxe Apartment

  • Vista a la ciudad
  • 68 m²
  • 1 habitación
  • Capacidad para 4
  • 2 camas Queen size

Ver todas las fotos de Two Bedroom Executive Family Apartment

Cafetera/tetera, refrigerador con freezer, microondas, horno

Two Bedroom Executive Family Apartment

  • Vista a la ciudad
  • 79 m²
  • 2 habitaciones
  • Capacidad para 5
  • 1 cama Queen size y 2 camas individuales

Ver todas las fotos de Three Bedroom Apartment

Televisión de pantalla plana

Three Bedroom Apartment

  • Vista a la ciudad
  • 105 m²
  • 3 habitaciones
  • Capacidad para 7
  • 2 camas Queen size y 2 camas individuales
  • Wifi gratuito

Ver todas las fotos de Two Bedroom Apartment

Vista desde la habitación

Two Bedroom Apartment

  • Vista a la ciudad
  • 58 m²
  • 2 habitaciones
  • Capacidad para 5
  • 2 camas Queen size

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Información de la zona

Mapa
45 Clarke St, Southbank, VIC, 3006

Puntos de interés

  • Centro de convenciones y exposiciones de Melbourne - 5 min a pie - 0.5 km
  • Casino Crown - 5 min a pie - 0.5 km
  • Southbank Promenade - 9 min a pie - 0.8 km
  • Melbourne Aquarium - 10 min a pie - 0.9 km
  • National Gallery of Victoria - 14 min a pie - 1.2 km

Opciones de transporte

  • Aeropuerto de Essendon (MEB) a 20 minutos en auto
  • Aeropuerto de Tullamarine (MEL) a 24 minutos en auto
  • Aeropuerto de Avalon (AVV) a 43 minutos en auto
  • Spencer Street Station (estación de tren) a 17 min a pie
  • Flinders Street Station a 17 min a pie
  • Estación de metro de North Williamstown a 17 min en auto
  • Estación de metro de Flagstaff a 24 min a pie
  • Estación de metro de Melbourne Central a 28 min a pie

Restaurantes

  • ‪Kingpin Bowling - ‬9 min a pie
  • ‪Plenary Cafe - ‬11 min a pie
  • ‪Velvet Bar - ‬7 min a pie
  • ‪Baci - ‬7 min a pie
  • ‪McDonald's - ‬2 min a pie

Acerca de esta propiedad

Experience Platinum Hotel Apartments

  • Si te hospedas en Experience Platinum Hotel Apartments, estarás a tan solo 15 minutos a pie de Casino Crown y de Centro de convenciones y exposiciones de Melbourne. La piscina techada es ideal para nadar por la mañana. Además, los huéspedes pueden aprovechar para hacer actividad física en la sala de fitness. Los departamentos incluyen detalles increíbles, como lavadoras/secadoras, refrigeradores y microondas.

Datos generales

DONE

Check-in/check-out

    • Horario de check-in: 14:00-00:00
    • Check-out exprés
    • Check-in anticipado sujeto a disponibilidad
    • Edad mínima para hacer el check-in: 18
    • Check-out: 11:00
    • Check-out después de hora sujeto a disponibilidad
DONE

Instrucciones especiales para el check-in

    • Los huéspedes que deseen efectuar pagos con tarjeta de crédito deberán pagar un 1.5% de recargo
    • La recepción está abierta de domingo a jueves (de 09:00 a 19:30) y de viernes a sábado (de 09:00 a 00:30).
    • Los huéspedes que lleguen fuera del horario establecido recibirán un correo electrónico con las instrucciones para hacer el check-in y las instrucciones para acceder a la llave. El personal de recepción recibirá a los huéspedes cuando lleguen a la propiedad.
    • La información proporcionada por la propiedad podría estar traducida con herramientas de traducción automática.
DONE

Requisitos para hacer el check-in

    • Es obligatorio dejar una tarjeta de crédito para cubrir gastos imprevistos
    • Es posible que se solicite una identificación oficial válida
    • La edad mínima para hacer el check-in es de 18 años
PETS

Mascotas

    • No se aceptan mascotas
    • Se aceptan animales de servicio
LOCAL_PARKING

Estacionamiento

    • Estacionamiento sin valet parking en la propiedad (AUD 25 por noche; con entrada y salida libre)
VPN_KEY

Más información

    • Propiedad para no fumadores

Servicios en la propiedad

Piscina/Spa

  • Piscina techada
  • Sillones reclinables de piscina
  • Bañera de hidromasaje

Estacionamiento y transporte

  • Estacionamiento sin valet parking en la propiedad (AUD 25 por noche; con entrada y salida libre)

Para familias

  • Cunas: AUD 20 por noche

Cocina

  • Refrigerador con freezer
  • Placa de cocina
  • Microondas
  • Horno
  • Lavavajillas
  • Tetera/pava eléctrica
  • Cafetera/tetera
  • Utensilios de cocina

Comidas

  • Desayuno a la carta con cargo, disponible todos los días desde las 07:00 hasta las 12:00. Adultos: AUD 21. Niños: AUD 21.

Habitaciones

  • Se ofrece ropa de cama
  • Camas plegables/extra: AUD 50 por noche

Baños

  • Ducha
  • Se ofrecen toallas
  • Artículos de tocador gratuitos
  • Secador de pelo

Salas de estar

  • Sala de estar
  • Comedor
  • Área de descanso

Entretenimiento

  • Televisión de pantalla plana

Lavandería

  • Lavadora/secadora
  • Servicio de tintorería/lavandería

Para tu comodidad

  • Aire acondicionado
  • Calefacción

Mascotas

  • Solo se aceptan animales de servicio (no se aceptan mascotas)

Facilidades de acceso

  • Si tienes necesidades de acceso especial, comunícate con la propiedad utilizando los datos que figuran en la confirmación de la reservación.
  • Ascensor
  • Habitaciones insonorizadas
  • Acceso para silla de ruedas (puede tener limitaciones)
  • Propiedad para no fumadores

Servicios e instalaciones

  • Tabla de planchar con plancha
  • Teléfono
  • Resguardo de equipaje
  • Llamadas locales gratuitas
  • Llamadas de larga distancia gratuitas

Puntos destacados de la ubicación

  • Con acceso al centro comercial
  • En el distrito comercial
  • En la zona de entretenimiento

Actividades

  • Sala de fitness

Características de seguridad

  • No se informó de la existencia de un detector de monóxido de carbono (el anfitrión no indicó si hay detector de monóxido de carbono en la propiedad, por lo que se recomienda llevar uno portátil)
  • No se informó de la existencia de un detector de humo (el anfitrión no indicó si hay un detector de humo en la propiedad)

Cargos y políticas

Depósitos reembolsables

  • Depósito por daños: AUD 100 por estadía.

Extras opcionales

  • El desayuno a la carta tiene un cargo adicional aproximado de AUD 21 para los adultos y de AUD 21 para los niños
  • Es posible solicitar el check-out después de hora con un cargo adicional, sujeto a disponibilidad.
  • Se aplica un cargo adicional del 1.5% al pago con tarjeta de crédito.

Niños y camas adicionales

  • Hay cunas disponibles con un cargo de AUD 20 por noche.
  • Las camas plegables cuestan AUD 50 por noche.
  • Los huéspedes deben contactar con anticipación a la propiedad para reservar cunas y camas plegables/extra.

Mascotas

  • Se aceptan animales de servicio sin cargo.

Estacionamiento

  • El estacionamiento cuesta AUD 25 por noche, con privilegios de entrada/salida.

Piscina, spa y gimnasio (si corresponde)

  • El horario de acceso a la piscina es de 06:00 a 22:00.

Política

Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
No se permiten fiestas ni eventos grupales en las instalaciones.
El anfitrión no informó sobre la existencia de un detector de monóxido de carbono en la propiedad, por lo que se recomienda llevar uno portátil.
El anfitrión no indicó si hay detector de humo en la propiedad.
Esta propiedad acepta tarjetas de crédito, tarjetas de débito y efectivo.
Tarjetas de crédito aceptadas: Visa, Mastercard, American Express, Discover, Diners Club, JCB International y UnionPay

También se le conoce como:

Experience Platinum Apartments
Experience Platinum Hotel Apartments Melbourne
Experience Platinum Hotel Apartments Apartamento
Experience Platinum Hotel Apartments Apartamento Melbourne

Preguntas frecuentes

¿Ofrece Experience Platinum Hotel Apartments la posibilidad de cancelar gratis y recibir un reembolso total?

Sí, Experience Platinum Hotel Apartments tiene habitaciones 100% reembolsables en nuestro sitio, que se pueden cancelar hasta algunos días antes del check-in según la política de cancelación de la propiedad. Consulta esta política para ver los términos y condiciones detallados.

¿Hay una piscina en Experience Platinum Hotel Apartments?

Sí, hay una piscina techada. Los huéspedes pueden acceder a la piscina de 06:00 a 22:00.

¿Se aceptan mascotas en Experience Platinum Hotel Apartments?

No se permiten mascotas, solo se aceptan animales de servicio.

¿Cuáles son los horarios de check-in y check-out en Experience Platinum Hotel Apartments?

Horario de check-in: 14:00-00:00. Check-out: 11:00. Se puede hacer el check-out después de hora por un costo, sujeto a disponibilidad. La propiedad ofrece la opción de hacer el check-out exprés.

¿Qué actividades hay para hacer en Experience Platinum Hotel Apartments y sus alrededores?

Experience Platinum Hotel Apartments cuenta con una piscina techada, una bañera de hidromasaje y una sala de fitness.

¿Experience Platinum Hotel Apartments tiene cocina o kitchenette?

Sí, hay una cocina que también incluye una cafetera, utensilios de cocina y un refrigerador.

¿Cómo es la zona donde se encuentra Experience Platinum Hotel Apartments?

Experience Platinum Hotel Apartments está a tan solo 6 minutos a pie de Casino Crown y a 8 minutos a pie de Centro de convenciones y exposiciones de Melbourne.

Opiniones

Opiniones de Experience Platinum Hotel Apartments

7,0

Bueno

7,4

Limpieza

8,4

Ubicación

6,6

Personal y atención

7,4

Estado de la propiedad e instalaciones

Opiniones

Opinión verificada

10/10 Excepcional

Amazing place to stay! Will be my "go to" everytime I go to Melbourne!
Viaje de 3 noches
Opinión verificada

8/10 Muy buena

great location ,views and ok comfort

our stay was pleasant,appartment had everything we needed. Wasnt amazingly clean,opened dishwasher and it must of being blocked by previous stayers and its smelt vulgar.No bedside lamps, but all in all was an ok stay good location,handy supermarket,great view.Not enough carpark
sonia, viaje de 1 noche
Opinión verificada

4/10 Regular

Awful 'Platinum' Experience

We booked Experience Platinum Hotel Apartments in October 2019, only to be told at check in that the hotel is full due to Australian Open, so they will have to move us across the street to their sister hotel, Bella Apartments. There was no point in arguing since there was a 100% occupancy so we hoped the room and the hotel would be just as good as the one bedroom apartment we had originally booked. However, from the initial contact with a not very helpful receptionist, we felt that would not be the case. The room was quite okay except that the carpet was one of the dirtiest I have ever seen, certainly not associated with a 4 star hotel we booked. The balcony window was broken and the room was a lot smaller than the one we booked. Also, Bella did not have an indoor pool & spa we planned to utilise, nor was the gym as good as the one we choose. At least we came in for the Open and did not spend much time in the room. To cap it off, after checking out, we left a laptop charger plugged in the wall, and having called the hotel about it, the lady in a call centre for Experience 'Platinum' Hotels said she would let us know if they find it, despite having explained to her exactly where I left it. She never called back so the next day, she said she would follow up with the room services, only to tell me a few hours later that nothing was found. Overall, terrible experience and a first complaint I made, despite staying in dozens of hotels every year, being a gold (not Platinum) member.
mickey, viaje de 3 noches
Opinión verificada

10/10 Excepcional

Great apartment. Great location! Great views! Will definitely be back!
Viaje de 1 noche
Opinión verificada

10/10 Excepcional

Great pool & facilities, convenient location. Breakfast included.
Viaje de 5 noches
Opinión verificada

8/10 Muy buena

Thankyou to the checkin service the gentleman was amazing went above and beyond to make sure we had an awesome stay here, will definately be recommended this place and i will be coming back for sure.
Alana, viaje de 2 noches
Opinión verificada

6/10 Buena

We stayed there for 7 days. I means we have an amazing view from the room. Location is not bad you can walk 8-10 mins to where you can get the free tram to CBD. They have supermarket down step which is really convenient for us to buy milk and stuffs as we have kids. They also have gym, sauna and swimming on the top floor that you can enjoy. Feel things that need to improve on is the furniture in the apartment. They look a bit old and table isn’t stable. They don’t have 24 hr reception. If you need something after hour, you need to talk to intercom. The elevator services also have problem sometimes.
JennyNg, viaje de 7 noches
Opinión verificada

10/10 Excepcional

We couldn’t of asked for a better stay at platinum over the Australia Day long weekend. Pricing was cheap for 4 people and it is so convenient to the Woolworths which is attached to it. Would definitely stay again as well as recommend it :)
Emily, viaje de 1 noche
Opinión verificada

2/10 Mala

Our smoke alarm was beeping every 30 minutes. We called for help and the lady disregarded us. We called again 40 minutes later and a man came to help, but then it started beeping every 30 seconds. All throughout the night. It was awful. With the beds being hard and uncomfortable on top of a beeping all night long.
Viaje de 1 noche
Opinión verificada

10/10 Excepcional

Loved the pool with a view!! Stunning views of the city at night too!!
Viaje de 2 noches
Opinión verificada

6/10 Buena

We got moved to Bella apartments, which was fine. But we’re promised a bigger room with better views, there were better views but we felt the room was smaller. Communication at the front desk wasn’t good, the vouchers we didn’t know we needed for breakfast were not handed to us, & we were given a parking level and spot number, which had someone in it then the next spot number they gave us didn’t exist. Breakfast was quite tasty, bed was comfortable & smart TVs in each room is a good idea.
Viaje de 2 noches
Opinión verificada

10/10 Excepcional

Fabulous View from 48th Floor

Stayed on the 48th floor with stunning views out to St Kilda. The indoor pool and gym on the 52nd floor was amazing. Compact and ideal for a 3 night stay. Minor downside was there is no bench space in bathroom for toiletry bag.
Melanie, viaje de 3 noches
Opinión verificada

10/10 Excepcional

Great views. Comfortable beds. Modern decor . .....
Viaje de 3 noches
Opinión verificada

6/10 Buena

View was amazing it was over all a pretty place just wasn’t that clean when coming in stains on couch walls were dirty
Jasmina, viaje de 1 noche
Opinión verificada

10/10 Excepcional

Family overnight city escape

The location was perfect for us to attend an event at the Melbourne convention centre. The convenience of the supermarket next door was great and the pool and spa is fantastic with an amazing city view! I loved the late (11am) check out which meant the kids could get more time In the pool
Katherine, viaje de 1 noche
Opinión verificada

4/10 Regular

My stay wasn't enjoyable, first off was the check in using the phone etc which was a pain. Rather talk one on one rather than on the phone to check in, incase we have any questions. The Condition of the room is alright, dirty here and there in the apartment. Towards the end of the night, before sleeping there was a room above us who had a party. This went on till 5 in the morning, which made our stay unpleasant. Smoking above us aswell in the balcony and spilling drinks. This is not okay
Viaje de 1 noche
Opinión verificada

6/10 Buena

Liked how it was very central and handy to have the Supermarket just below. Didnt like that all the hotel carparks had been taken, had no knowledge we had to pre book them, surrounding carparks were all full so had to park at Crown. Also didnt like that the room looked nothing like the picture online, was abit of a let down, we had 5 guests and there was no extra bedding, luckily our teenager decided to sleep on the couch!
Viaje de 1 noche
Opinión verificada

6/10 Buena

Way too pricey for the level of cleanliness and lack of facilities. Indoor pool was cold and the spa and sauna were out of order
Nick, viaje de 1 noche
Opinión verificada

6/10 Buena

Good location. Attention to detail for cleanliness is needed.
Viaje de 2 noches
Opinión verificada

10/10 Excepcional

It was close to event I was attending which made my night extra special for new year’s eve thank you so much for providing a great apartment
Viaje de 1 noche
Opinión verificada

10/10 Excepcional

Great location. Near to Southbank restaurants and shops.
Viaje de 1 noche
Opinión verificada

4/10 Regular

Check in was through a machine and we could not get extra room keys. As we had booked a 2 bedroom apt and there were 4 of us, this was so inconvenient. To get extra keys we were told over the phone, we had to find another hotel, down the road somewhere, to see if there was a chance they might have an extra key. We did not bother, and were left out of the room for the night, as our friends did not wake up to let us in, as they had the only key. We had to find another place to sleep, luckily a friend of mine lives in the city. So we wasted our money on the bed! Also there was NO INTERNET. They did not even know what service provider we should use! There was no one at the hotel so everything is done by calling someone with an accent, who probably is not even in Melbourne. They said there were internet problems just for our room, which was just ridiculous and dishonest. We had booked a room with free Internet but it had none. We had to ring up for details on logging in and they could not help. So frustrating. Also, as it is a busy residential apt building, the lifts are constantly busy, overcrowded and pushy. It was like schoolies week. The pool was full of loud teenage boys bombing each other and yelling the whole time, obviously let out for the first time ever.
Viaje de 1 noche
Opinión verificada

10/10 Excepcional

Ease of access. Friendly assistance at check in. Good pool.
Viaje de 1 noche
Opinión verificada

8/10 Muy buena

Nice stay

It’s okay although not what we expected
Viaje de 1 noche
Opinión verificada

6/10 Buena

Cons: no bedside lamps in any of the bedrooms : Communication very poor- I had house the washing machine for cheer uniforms that where needed for the next day. Error kept coming up , couldn't get the door open to retrieve my clothing and the floor was flooding , there was water everywhere. I made my way to the reception to inform them that I had massive wterflow flood happening and could they send someone up, answer no they didn't have anyone they could send up. I then asked for heaps of towels so I could try and start mopping up the water, the water was making its way to the carpet. No they said I would have to walk to another building down the street to get towels. This was totally unacceptable as I had young children in the apartment and did not feel comfortable leaving them. (this was happening after 10:00pm at night) He said ok I will get you some towels. 30 mins later no towels, floor flooded and I still can't get the washing machine door open, went back down to reception only to be told to call a number. Called the number and surprise, surprise was told to contact reception. Jus going around in circles. Disgusting poor customer service. No shower in the morning as I had no dry towel due to everyone used to try and mop up bathroom floor. Eventually go the washing machine door open with sopping wet clothes. Pros: walking distance to Melb Convention centre : Woolworths : comfortable bed :great pool on the 52nd floor
Viaje de 2 noches