The staff and service at the hotel is perfect, everyone was really friendly and helpful for anything we needed or had questions about. We arrived immediately prior to a typhoon and despite the huge amount of preparation the staff were carrying out, they made sure we were checked in and settled into our rooms really efficiently and answered all questions we had about the potential impact and any changes to services within and without the hotel. The room was a great size and the facilities were as described-spa service was great, breakfast buffet had a wide array of food all good quality, and gym had a good mix of equipment for the size. The location is awesome- literally the beach is on your doorstep out the front, and the view with a beach room is fantastic to wake up to and relax by. Behind the hotel are 3-4 small arcade style streets with cafes, spas, bars and restaurants, perfect for morning coffee or evening drinks. The only reason it's not 5 stars is that the property is now getting tired: the room was lovely, but showering felt cramped despite the overall bathroom size wouldn't work for people taller. The hallways are a bit dim and the pool areafeels like it has seen better days though the pool itself is great and the view magnificent. Overall we had a great stay and would absolutely recommend but it would be 5 stars with some extra love