Experience the charm of Hanoi Old Town at Splendid Hotel & Spa, with a full-service spa offering Swedish massages and body treatments. Unwind in the snack bar/deli or explore nearby Thang Long Water Puppet Theatre. Guests praise the helpful staff and perks like free valet parking.
Thang Long Water Puppet Theatre - 3 min walk - 0.3 km
St. Joseph's Cathedral of Hanoi - 5 min walk - 0.5 km
Getting around
Noi Bai Intl. Airport (HAN) - 25 min drive
Hanoi Giap Bat Station - 8 min drive
Hanoi Long Bien Station - 15 min walk
Hanoi Railway Station - 22 min walk
Airport shuttle (surcharge)
Restaurants
The Note Coffee - 1 min walk
King roti - 2 min walk
Coffee Club - 2 min walk
Thủy Tạ - 3 min walk
Hoa quả dầm Hoa béo - 2 min walk
About this property
Splendid Hotel & Spa
You'll be in a fantastic location at Splendid Hotel & Spa, just a 5-minute walk from Hoan Kiem Lake and Hanoi Old Town Night Market. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, aromatherapy, or hydrotherapy. Also, St. Joseph's Cathedral of Hanoi and Ho Chi Minh Mausoleum are just a 5-minute drive away. The helpful staff and walkable location get good marks from fellow travelers.
At a glance
DONE
Hotel size
20 rooms
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite valet parking
DONE
Transfers
Airport shuttle (available 24 hours)*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–9:30 AM
Restaurant
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Working away
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
Safe-deposit box at front desk
Full-service spa
Reception hall
Accessibility
Elevator
Room amenities
Be entertained
40-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Dining
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast only.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately VND 113500 for adults and VND 113500 for children
Airport shuttle service is offered for an extra charge of VND 440000.00 per vehicle (one way)
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Also known as
Splendid Hotel Hanoi
Splendid Hanoi
Splendid Hotel & Spa Hotel
Splendid Hotel & Spa Hanoi
Splendid Hotel & Spa Hotel Hanoi
Frequently asked questions
Does Splendid Hotel & Spa offer free cancellation for a full refund?
Yes, Splendid Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Splendid Hotel & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Splendid Hotel & Spa?
Yes, there's free valet parking.
Is airport shuttle service offered by Splendid Hotel & Spa?
Yes, an airport shuttle is available. The charge is VND 440000.00 per vehicle one way.
What are the check-in and check-out times at Splendid Hotel & Spa?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Splendid Hotel & Spa and nearby?
Splendid Hotel & Spa has a spa.
Are there restaurants at or near Splendid Hotel & Spa?
Yes, there's an onsite restaurant that offers local and international cuisine.
What's the area around Splendid Hotel & Spa like?
Splendid Hotel & Spa is in Old Quarter, a short 4-minute walk from Hoan Kiem Lake and 4 minutes' walk from Hanoi Old Town Night Market. Travelers recommend the hotel for its walkable location.
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Reviews
Splendid Hotel & Spa Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
9.8
Location
9.8
Staff & service
9.0
Property conditions & facilities
Guest review summary
What guests liked
The property's spa services were not mentioned in the reviews, however the staff's helpfulness and hospitality were highlighted. (7 reviews)
Airport transfers were arranged and went very smoothly, with some guests even praising the reasonable prices. (5 reviews)
The breakfast buffet was surprisingly very delicious and a highlight of the stay. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Location
Lake
Restaurant
Airport
Value
Breakfast
Air conditioning
Tours
Reviews
Verified
10/10 Exceptional
Mar 21, 2026
Wonderful staff!
victor
victor, 3-night trip
Verified
10/10 Exceptional
Nov 28, 2025
Good locations and friendly staffs!
Khoi
Khoi, 1-night trip
Verified
10/10 Exceptional
Jan 14, 2026
Staff were absolutely fabulous, so helpful. We loved our stay the room was comfortable and the hotel was in a perfect position in the old town. Even though it was so central we were not bothered by any noise.
Diane
Diane, 4-night trip
Verified
10/10 Exceptional
Dec 13, 2025
Terrific stay! Hannah and the other receptionist gave exceptional customer service. I was very happy with my stay and appreciated the wonderful hospitality.
Andrew
Andrew, 1-night trip
Verified
10/10 Exceptional
Mar 12, 2026
We spent two nights here - it was simply perfect!
Rooms are clean and comfy, big shower, pillows are a dream - soft and fluffy. No hustle with big luggage because of the elevator. The location is perfect, in the old town, at Ho Hoan Kiem.
Maybe you can find another hotel like this - but staff are the most friendly, lovely and helpful people we ever met in a hotel, and we have seen many.
Happy greetings and thank you very much to Hannah and Flora - we will miss you❤️
100% recommended
Franz
Franz, 2-night trip
Verified
10/10 Exceptional
Jan 2, 2026
Great location with the view of the lake and a few minutes walk to most attractions in the Old Quarter.
The staff is exceptionally friendly and helpful. The room is small but very clean and well maintained.
Leonid
Leonid, 3-night trip
Verified
10/10 Exceptional
Oct 30, 2025
Stayed here on 3 different occasions throughout my time in Hanoi, each and every time they were so friendly, helpful and kind.
An
An, 1-night trip
Verified
10/10 Exceptional
Dec 19, 2025
Excellent hospitality offered by Hannah and her team.
Really friendly and polite team, making you feel comfortable.
Rooms are really clean and spacious.
Lovely boutique hotel at the heart of the old quarter.
Purshotam
Purshotam, 4-night trip
Verified
10/10 Exceptional
Dec 20, 2025
Room was clean and the staff were excellent and friendly. Service was also great. 5/5
Joona
Joona, 5-night trip
Verified
4/10 Fair
Feb 7, 2026
Cheap hôtel, not very clean. No breakfast due to rénovation (information not available beforehand!). Just good central location.
Romain
Romain, 2-night trip
Verified
10/10 Exceptional
Dec 3, 2025
Location was great with so much things to do around and within walking distance. The place was very clean and organized. Staff was very accommodating and always greeted me with a smile. The staff there made it a great experience and would highly recommend staying here. I would definitely come back when I visit here again.
Derrick
Derrick, 3-night trip
Verified
8/10 Very good
Dec 11, 2025
The staff were wonderful, helpful, informative and they gave us a free breakfast. The room was spotless, standard was good for a budget hotel. They upgraded us to a room with a balcony!
Richard
Richard, 1-night trip
Verified
10/10 Exceptional
Sep 24, 2025
Good location
Long
Long, 1-night trip
Verified
10/10 Exceptional
Jan 25, 2026
As this was the last night of our Vietnam trip, the kindness and hospitality of the hotel staff truly touched us - especially Hannah, Flora, and Bling.
From a smooth check-in to clean and comfortable rooms, every detail was thoughtfully taken care of.
We were pleasantly surprised with a room upgrade and complimentary breakfast, which made our stay even more special.
Considering the price, it was exceptional value for money.
The thoughtful token gift at check-out was a lovely gesture and a perfect way to end our trip on a heartfelt note.
Yunus
Yunus, 1-night trip
Verified
10/10 Exceptional
Sep 21, 2025
The service was extremely friendly and very helpful in all areas. The hotel is walkable to lake and the many eating places.
Anne
Anne, 3-night trip
Verified
10/10 Exceptional
Oct 22, 2025
Our stay at splendid hotel was a fantastic experience. The staff were very attentive and enthusiastic and were more than happy to help us out with their local knowledge so we could avoid the tourist traps and eat like locals. Highly recommend.
An
An, 1-night trip
Verified
10/10 Exceptional
Apr 17, 2025
The staff were absolutely amazing and its in the best location. Would stay here again
Andrea
Andrea, 2-night trip
Verified
8/10 Very good
Feb 19, 2025
Good location, very friendly service and clean rooms.
Johanna
Johanna, 5-night trip
Verified
10/10 Exceptional
Nov 30, 2025
The hotel room was clean and comfortable, and the friendly staff made the stay even better. Everyone greeted us with warm smiles and was always ready to help. They even helped us plan our trip, offering great suggestions for places to visit and things to do. Their hospitality and excellent service made the hotel feel like a home away from home. Thank you Hannah for helping and guiding throughout the stay in vietnam. Many Thanks to Splendid Team.
BIJAYA
BIJAYA, 3-night trip
Verified
10/10 Exceptional
Dec 15, 2024
Great place to stay! Walking streets, plenty of restaurants and massage
Dong Hai
Dong Hai, 3-night trip
Verified
10/10 Exceptional
Oct 10, 2025
Quite even in the street right the center.Staff very helpful and accommodating.They made our experience even better .Room clean . Absolutely love this boutique Hotel .
An
An, 1-night trip
Verified
10/10 Exceptional
Jul 4, 2025
Splendid Hotel and Spa was a wonderful place to stay in Hanoi. The room was clean and comfortable, the location is great, and the staff are the epitome of hospitality. Everything was great.
Emily
Emily, 3-night trip
Verified
10/10 Exceptional
Feb 21, 2025
Great hotel
We had a lovely stay here. The staff are brilliant and Kayn and Hannah went out of their way to help us.
Simon
Simon, 2-night trip
Verified
10/10 Exceptional
May 30, 2025
It was so amazing! The room was clean, the staff was amazing and so warm and welcoming to us! We are so happy we picked this hotel :)
Adysen
Adysen, 3-night trip
Verified
10/10 Exceptional
Jul 6, 2025
I generally stay at a different property in this group, but I have to say I am loving the staff at this hotel! They were so warm and welcoming!!!