Nestled near City Market and Arboretum, Decale Jewel Stone Hotel offers a serene retreat. Treat yourself to a rejuvenating spa day, lounge by the outdoor pool, or grab a coffee at the on-site cafe. With free in-room WiFi, express check-in services and smoke-free premises - previous guests have praised this hotel for its exceptional experience.
The Aga Khan University Hospital - 12 min walk - 1.0 km
Aga Khan University Nairobi - 15 min walk - 1.3 km
Karura Forest - 1 min drive - 1.1 km
Sarit Centre - 4 min drive - 2.2 km
Getting around
Nairobi (WIL-Wilson) - 24 min drive
Jomo Kenyatta Intl. Airport (NBO) - 37 min drive
Syokimau Station - 36 min drive
Nairobi Station - 36 min drive
Syokimau SGR Railway Station - 36 min drive
Airport shuttle (surcharge)
Restaurants
Java House - Aga Khan University Hospital - 13 min walk
Parklands 2nd Avenue - 10 min walk
Red Ginger - 9 min walk
Gita Foods - 11 min walk
Hashmi’s Bbq - 2 min walk
About this property
Decale Jewel Stone Hotel
Decale Jewel Stone Hotel puts you within a 10-minute drive of The Aga Khan University Hospital and National Archives. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps, or mani/pedis. Other highlights include an outdoor pool, a poolside bar, and a terrace.
At a glance
DONE
Hotel size
40 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 1:00 PM; Check-in end time: anytime
Express check-in available
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets stay free
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Room service
Traveling with children
Playground
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
An outdoor pool
Full-service spa
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Ceiling fan
Coffee/tea maker
Sleep well
Bed sheets provided
What to enjoy
Balcony or patio
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, facials, body wraps, and body scrubs.
The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of USD 16 per vehicle (one way)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge of USD 20 (subject to availability)
Pool, spa, & gym (if applicable)
Guests under 10 years old are not allowed in the spa, and guests under 10 years old are only allowed with adult supervision
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Jewelstone Hotel Nairobi
Jewelstone Nairobi
Jewelstone
Jewelstone Hotel
Decale Jewel Stone Hotel Hotel
Decale Jewel Stone Hotel Nairobi
Decale Jewel Stone Hotel Hotel Nairobi
Frequently asked questions
Does Decale Jewel Stone Hotel offer free cancellation for a full refund?
Yes, Decale Jewel Stone Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Decale Jewel Stone Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Decale Jewel Stone Hotel?
Yes, pets stay free. Food and water bowls are available.
Is parking offered on site at Decale Jewel Stone Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Decale Jewel Stone Hotel?
Yes, an airport shuttle is available. The charge is USD 16 per vehicle one way.
What are the check-in and check-out times at Decale Jewel Stone Hotel?
Check-in start time: 1:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of USD 20 (subject to availability). Express check-in is available.
Is there an onsite casino at Decale Jewel Stone Hotel?
No, this hotel doesn't have a casino, but Lucky 8 Casino (10-min drive) is nearby.
What is there to do at Decale Jewel Stone Hotel and nearby?
Decale Jewel Stone Hotel has a spa and an outdoor pool, as well as a garden.
Are there restaurants at or near Decale Jewel Stone Hotel?
Yes, there's an onsite restaurant.
Does Decale Jewel Stone Hotel have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Decale Jewel Stone Hotel like?
Decale Jewel Stone Hotel is a short 2-minute walk from Diamond Plaza II and 16 minutes' walk from Aga Khan University Nairobi.
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Reviews
Reviews
5.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0
Cleanliness
6.0
Amenities
7.0
Staff & service
5.0
Property conditions & facilities
Reviews
Verified
2/10 Poor
Feb 18, 2020
Convenient location but hotel is run down with unacceptable
Health and safety standards.
Management did not seem concerned when complaints made.
Payment was taken twice and refunded in Kenyan shillings with loss in exchange rate differences and transaction commissions
Would not recommend it
UKvisitors
UKvisitors, 2-night trip
Verified
4/10 Fair
Aug 31, 2018
Not a safe place
I stayed int this hotel for a week and did not have a good time. Firstly, for the entire time the pool and court yard area was closed, which was disappointing. Staff was unfriendly, and not helpful and my request for a bin or a hot shower was initially ignored (solved on day 3). I was put into a room on 2nd floor, but within 2 days of my arrival my floor turned into a building site, as all rooms had their doors replaced. On day 3 staff moved me to the 4th floor (not happy to pack up again). However, within 20min of moving into my new (not very clean) room the overpowering smell and firework-like noises from the corridor led me to investigate: the large electric fuse box just in front of my room was exploding with large flames coming out of it and licking up the wall. With no smoke detector or fire alarm in place I run down 4 floors an alerted staff, who then put out the fire and I moved, rather shaken, back into my 2nd floor room. Without me detecting the fire this could have ended really badly (it was past midnight and nobody else was on the 4th floor, so a fire would not have been detected any time soon). I had a sleepless night and was rather disappointed that nobody actually thanked me or offered some sort of compensation for the bad experience (smoke smelling clothes, sleepless nights, no fire alarm). Instead, staff tried to move me back to the upper floors. For the next 3 nights I was told I had to move in the evening but no room was ready... Wont say here again!
Verified traveler
7-night trip
Verified
8/10 Very good
Aug 11, 2018
Nice hotel at a good price
Room was nice and comfortable, breakfast was good (nice selection of fruit, cereal, hot food), no restaurant on grounds (only a bar with a limited selection of food). Close to food shopping (within walking distance). I really liked the fact that this hotel is a vegetarian hotel and does not serve non-vegetarian food or allow non-vegetarian food on grounds.