2/10 Mediocre
2 ago. 2025
Terrible, disgusting, do not book
Seemed like a complete scam. The photos bore no resemblance to the location. When I booked, the receipt showed a certain street address, but the day before arrival I got an email with a different address. No staff, no lobby, just key-boxes.
Carpets were stained and ripped. Room was tiny, dirty and stifling hot. To finish it off, the toilet had not been flushed, meaning that there was either no cleaning at all (so presumably the sheets had not been changed either), or the cleaning was awful. I walked in, looked around and walked out.
I have phoned and messaged the "hotel" multiple times with no response at all. I have now contacted the local City authority as I suspect this place is not licensed, and I have contacted hotels.com and my credit card company for a full refund as this seems to be a complete fraud. Stupidly, I did not think to take any photos.
Christopher
Christopher, viaje de 5 noches
Opinión verificada de un huésped de Hoteles.com