Surrounded by the beauty of nature, Five Volcanoes Boutique Hotel offers an intimate retreat with a free breakfast buffet and rejuvenating spa services. Enjoy dinner at the on-site restaurant, lounge by the outdoor pool or relax in a sun lounger.
Ellen DeGeneres Campus of the Dian Fossey Gorilla Fund - 10 min drive - 10.8 km
Getting around
Airport shuttle (surcharge)
Restaurants
Amikus Coffee & Pizza - 6 min drive
Migano Cafe, Lounge, and Grill - 5 min drive
La Paillotte - 6 min drive
Volcana Lounge - 5 min drive
Hotel Muhabura Restaurant - 5 min drive
About this property
Five Volcanoes Boutique Hotel
Enjoy your visit to Cyuve with a stay at Five Volcanoes Boutique Hotel. Guests indulge in massages, then grab a bite to eat at the restaurant. An outdoor pool, a bar/lounge, and a children's pool are other highlights.
At a glance
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Hotel size
11 rooms
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Arriving/Leaving
Check-in time starts at 2 PM
Minimum check-in age: 18
Check-out time is 10 AM
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Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
Free onsite self parking
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Transfers
Airport shuttle (available 24 hours)*
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Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6 AM–10 AM
Restaurant
Bar/lounge
Room service (limited hours)
Traveling with children
Children's pool
Working away
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Pool loungers
Pool umbrellas
Facilities
Safe-deposit box at front desk
Terrace
Fireplace in lobby
An outdoor pool
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Fan
Minibar
Coffee/tea maker
Bathrobes
Sleep well
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Balcony or patio
Separate dining area
Separate living room
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
Special features
Dining
Onsite venue - This restaurant serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of USD 250 per vehicle (one way)
Children & extra beds
Rollaway beds are available for USD 265.0 per night
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chairs
Pool, spa, & gym (if applicable)
Children under 14 years old are not allowed in the swimming pool or hot tub without adult supervision
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Five Volcanoes Boutique Hotel Ruhengeri
Five Volcanoes Boutique Ruhengeri
Five Volcanoes Boutique
Five Volcanoes Hotel Cyuve
Five Volcanoes Boutique Hotel Hotel
Five Volcanoes Boutique Hotel Cyuve
Five Volcanoes Boutique Hotel Hotel Cyuve
Frequently asked questions
Does Five Volcanoes Boutique Hotel offer free cancellation for a full refund?
Yes, Five Volcanoes Boutique Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Five Volcanoes Boutique Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Five Volcanoes Boutique Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Five Volcanoes Boutique Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Five Volcanoes Boutique Hotel?
Yes, an airport shuttle is available. The charge is USD 250 per vehicle one way.
What are the check-in and check-out times at Five Volcanoes Boutique Hotel?
You can check in starting at 2 PM. Check-out time is 10 AM.
What is there to do at Five Volcanoes Boutique Hotel and nearby?
Five Volcanoes Boutique Hotel has an outdoor pool.
Are there restaurants at or near Five Volcanoes Boutique Hotel?
Yes, there's an onsite restaurant.
Does Five Volcanoes Boutique Hotel have any outdoor private spaces?
Yes, every room features a balcony or patio.
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Reviews
Five Volcanoes Boutique Hotel Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
8.0
Amenities
9.0
Staff & service
7.8
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Nov 1, 2025
Five Volcanoes went above and beyond to make my stay enjoyable. The staff is super friendly, and the food was fantastic. I couldn’t recommend it higher to anyone in the area to experience the amazing natural sites in the area.
Adam
Adam, 3-night trip
Verified
10/10 Exceptional
Aug 3, 2025
Great hotel where staff went out of their way to make me feel welcome and provided excellent service. Restaurant food was delicious. Was only a short visit - wish I had longer to enjoy. Reason for visit was gorilla trek.
Kim
Kim, 1-night trip
Verified
8/10 Very good
Jul 22, 2018
July 2018
The staff were welcoming and accommodating. The hotel was quiet, clean and enjoyable. The food was good and the pool area was pleasant and inviting.
Verified traveler
2-night trip
Verified
2/10 Poor
May 7, 2021
This hotel is absolutely horrible!
It is incredibly overpriced, at the same rate as a Luxury Hotel, but they have service comparable to a Motel in Rural Alabama.
They don't have a restaurant, they have a cafeteria with a fixed menu. The portions are tiny (cheap) and I left each meal still feeling hungry.
They do not have internet in the Rooms.
They do not stock their minibar.
Half of the electrical outlets in each room do not work.
The entrance of each room is accessed through a back alley walkway so that the rooms feel like a Maids Quarters.
Each room is built out of cinderblocks and no insulation, so it is very cold at night.
The bathroom showers do not drain correctly so the bathroom will flood during a shower.
The rooms are not properly cleaned for new guests, and running your finger along surfaces yields a large amount of dust.
Criminally Overrated!
Verified traveler
3-night trip
Verified
10/10 Exceptional
Jan 7, 2020
Lovely pool to relax by. Terrific staff and food.
June
June, 1-night trip
Verified
10/10 Exceptional
Jan 5, 2020
One of the best!
This was one of the best hotel experiences i have ever had! The staff was so welcoming and helpful. They even clean your hiking boots. I would come back just to stay here one more night.
Joakim
Joakim, 2-night trip
Verified
10/10 Exceptional
Nov 20, 2018
Lovely relaxing hotel - Woken by stunning birdsong, terrific views of the volcanoes, excellent food and great wine selection. I had wonderful service from the small & dedicated staff. They arranged a super guide (Honore) to take me gorilla trekking. Couldn’t fault the place!
Robin
Robin, 2-night trip
Verified
10/10 Exceptional
Oct 29, 2018
Lovely staff, nice pool and good food. We stayed in a deluxe room which was lovely and spacious. The rooms are a little dark but have a nice little terrace with two comfortable chairs. Nice touch to have a fridge/minibar and kettle with coffees and teas supplied. I had a massage which was excellent and the cleaning of the boots post trek and snack pack provided all were nice touches that added to our positive experience. Would definitely recommend staying here!